AMG Mortgage - Harassing Phone Calls

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Complaint

0
Leza Wallace
Country: United States
A person from AMG mortgage called my cell phone company and asked to speak to my husband. I said he was not available. He said he had important information about our mortgage and wanted to know if I was on the mortgage with my husband. I said it was none of his business and do not call me again. He said he would be calling back until he was able to speak to my husband. The number that showed up on my phone was 704-405-7040. I could hear noise in the background that sounded like a call center. My guess is that he was not calling from a 704 area code location. I tried calling the number back. It did not ring but i heard 3 beeps then nothing.

Comments

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  • 0
    Travis
    Received call from a (young male) AMG representative regarding my mortgage. I asked him twice who “AMG” was and he told me he’ll explain and I wasn’t listening to him. Told me I’m basically an idiot and that I’m getting ripped off on my mortgage. Very unprofessional and made inappropriate comments on the phone. The number was 661-606-3222 from Arvin, California. I called the number back several times and would just end in call failed after one ring. The background sounded like a call center. Good luck creating business with a representative that talks down to customers. I would never use AMG for any business.
  • 0
    horrible telemarket call
    | 1 reply
    Rose, from AMG started arguing with me when I asked her to repeat the name of the company she was calling for. She said AMG, and again said her name was Rose. I asked her to take my name off the call list, and she said if I wasn't interested in refinance than why did I research it. I said that was over a year ago, are you getting sassy with me? She snidely replied "for asking a question?"  I said in a louder voice" isn't this call being recorded? I can't believe this?!"  She then yelled
    "you know what I'm going to do for you? I'm going to put you on the call back list. Happy New Year!" and hung up.

    I have NEVER had this kind of phone call from an UNSOLICITED, UNWANTED, telemarketer before. I will not forget AMG because of this experience.  Will never do business with them, and will tell anyone I know to always avoid this company.
    • 0
      serge replies to horrible telemarket call
      This was eerily similar the call I just received as well!!  At least this part, anyway:  "I asked her to take my name off the call list, and she said if I wasn't interested in refinance than why did I research it. I said that was over a year ago"
  • 0
    C Campbell
    An AMG representative called me a few minutes ago. First of all, when I said hello, this person went immediately into the cost of my home asking me if it is still the correct amount. He said someone told him I wanted him to call, so I asked who told him that and that I am not interested.  He said since I was being so rude, that he would just not help me, what do you think about that? I said  that suits me just fine. Bye.
    This person represents AMG and he was rude. I have blocked the number and I would not do business with AMG if they were the last mortgage company in the world. I will also tell everyone I know not to do business with them as well. Also, i get calls weekly from them even though I've been asked to be removed from the call list. Again remove me.
  • 0
    Disgusted
    Someone from this hole in the wall place "AMG" called me, trying to confirm information about my mortgage, and attempted to over-talk me. I asked if he had access to the "Do Not Call List" and he said NO imphatically. So, I asked if he is instructed to "cold call" people, without checking the list...He still attempted to over talk me.

    WELL, I get a lot of stress relief from a long week blasting unruly telemarketers...I'll just say he got an ear full!

    My stress from the week is now gone...hahahahaha!
  • 0
    Marie
    Just got a call from a so called AMG mortgage representative saying that my home is behind by $66,000 on the mortgage. I started to laugh and the guy said what was funny. I stated huh that’s odd, because I live in a government income based apartment complex. The representative didn’t even say goodbye (so sad) he immediately hung up the phone!
  • 0
    Pauline
    Very rude and pushy people.  Received a call on January 21st.  The male caller wanted to know if I could verify the balance of our mortgage, that it was still $131,000.  I told him NO, it was none of his business.  He said he received this information from a form my husband completed. I told him my husband did not complete any forms.  To this he said "are you calling me a liar" and I said yes.  He stated he did not need our business and hung up.
    Later that day I received a call from a female caller and her opening line was the same. This time I hung up.
    Today I received another call from a female caller.  I proceeded to tell her I believe these calls we are receiving are fraud.  She abruptly hung up.
  • 0
    Craig & Sandra
    We are receiving about 3 calls daily and have repeatedly told them we didn't contact them and we aren't interested and to stop calling but they continue to call and get very rude and verbally aggressive. The calls come in as "Williamsburg VA" but one caller admitted he was in CA. How do we get this calling stopped, any suggestions?
  • 0
    Najah
    I've been receiving calls daily for months from different people at AMG. They keep calling my work number asking for someone I've never heard of. I've told them repeatedly that this is a business, that I don't have a mortgage and to remove me from their call list. The person I spoke to today said I requested the information and that they would keep calling. What's wrong with these people?
  • 0
    Luis
    Received a call from AMG mortgage rep. Started playing games with them but they are relentless.
  • 0
    JK
    These guys are bad, tell them they owe you $50K and hang up!
  • 0
    Gregg
    I got a call from James today. He just wanted to talk over me. He asked me what I owe on my home. I told him I’m already working with someone. He told me I was lying which I thought was so funny. I then started getting a bit nasty with James and he told me I was going to “phase two”. If anyone has a number for them please let me know. I’ll never stop torturing James 😆
  • 0
    Andrew
    | 1 reply
    A guy just called me from AMG. Sounded like a call center in the background. He asked if my mortgage was over $60k. I asked what the call was about and he said they are in the business of “helping people refinance in a new way”. I told him I wasn’t interested and he asked if wasn’t interested in saving money. I told him “not this way, we’re all set and don’t need to refinance”. He told me “that comment is worth the same as a fart in a hurricane” then hung up as I was asking if he was serious. Horrible decorum.
    • 0
      Clarity replies to Andrew
      Just received the same call! He asked what I owe on the house. And he's just trying to help me save money, since there are special interest rates for loans over $60k. Told me he was informed I was in the market for refinancing (which I'm not) and I asked him - who told him to contact me. As soon as I said, Im not interested and put me on the do-not-call list - he hung up abruptly.
  • 0
    Kathy
    A guy just called me saying he’s from AMG, and wanted to talk about a mortgage that I owe on my old property that I already sold. This is a scam! Never provide your personal information to these scammers and just hang up!
  • 0
    Boss
    A lady called saying she was from amg and that we were on a recorded line.. she asked what is the balance owed in my property . We said I don’t know, then she asked what was my property worth I said idk..  I told her I’m at work and she hung up
  • 0
    Teri
    | 1 reply
    Just received a call from Ron from AMG "on a recorded line". He was extremely rude and when I tried to stop his spiel he told me to quit interrupting him. Last thing he said to me was "were you born an idiot or were you just raised that way". Serious loser.
    • 0
      Hahahaha replies to Teri
      I probably would have said “Neither, dealing with [***] like you had turned me this way!”
  • 0
    Ary
    Same call .. from amg .. asking to refinance if I owe more than 60k .. at less than 3 % .. asking credit score etc .. scam indeed
  • 0
    Bob
    I keep getting calls from them as well. Rude and pushy. Must be some kind of scam. Sucks they know address and approximate mortgage details.
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