Your application has been accepted and appproved for healthcare
Complaint
Martha
Country: United States
A message was left on my voicemail by someone named Susan,that I had been accepted and approved for health insurance as of midnight tonight which was Aug 15th. Not realizing that this was not the company that I had applied to, I called Susan back and a person answered and said Susan would call me right back, she did not ask for my phone number. So, I waited for about 30 minutes and called back. I asked to speak to Susan and was told (the same voice from the first call) that she was on another line and she asked how could she help me. I told her that I was calling because Susan had left a message that I have been accepted and approved for health insurance as of midnight on Aug. 15. The person on the other end became very rude, and said only my quote had been accepted. I said what do you mean, only my quote had been accepted, she became very rude and said, "Don't you know what a quote it? I said Susan stated that my application had been approved. She said hold on so that I can get someone to explain to you what a quote is. She put me on hold for a few minutes and came back with some rude statement and stated Susan was busy since you do not know what a quote is. After hang up I went back and listened to the message that was left on my voice mail. Here is exactly how it was spoken by Susan: " Your application have been accepted and approved as of midnight today (Aug 15). I was out of town and called Susan back today which is Aug. 18 to confirmed that I had coverage and to ask a few questions about the new policy.
Caller ID: 954-8611730
Caller: US Health Plans
Caller Type: Commercial
Caller ID: 954-8611730
Caller: US Health Plans
Caller Type: Commercial
Comments
469-324-5140, 954-861-1730, 800-317-4701.
No doubt they have more phone numbers.
HealthChoice1FrancoG@gmail.com
I am here to help in any way I can. Feel free to contact me no obligation.
Happy Holidays!!
HealthChoice1FrancoG@gmail.com
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For those people who are suspect about a policy that has no deductible, you can always choose a plan that has one and lower your monthly premium. Also, in Illinois, policy holders of ANY life and health insurance company have a 30-day Free Look period to inspect the policy upon receipt. If the policy-holder decides it is not what they want, they can return it for a full refund that must be returned to them within 30 days.
There are so many insurance companies out there that have names similar to other companies and I believe it is to fool people into believing they are the same company. Do some research and find out about the owners are and their different name changes over the years. Compare notes about each company. Also, contact the insurance department of the state in which you live, they will have unbiased information about each company; including complaints.
As you are a Contract, self employed Agent, you are required to work hard. That is 50 hours per week. This person "worked" here a month. They hardly could know the business or our Underwriting guidelines in that amount of time. Their lack of success means to me that they were not suited to be self employed and now want to blame anyone who will listen. I do know we provide health benefit plans with more coverage, with three year rate guarantees and and savings from the competition. We were honored with a Stevie Award in Feb 2012 for this performance along with huge acceptance from our ever growing Nationwide customer base. The proof is in the pudding...not disgruntled so-called agents who could not work hard enough to forge a profitable career. The NC offices were honored as the Top Division in our National system. If there was an issue of any kind, the Dept of Insurance would end that immediately. It is a shame that a person would post something this egregious and I intend to identify/prosecute this person for these really disappointing comments.