FRAUDULENT BILL AND UNAUTHROIZED AD FROM GO YELLOW PAGES

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Complaint

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Leah Boyd
Country: United States
On March 10, 2010 I received a collection bill from A.C.A. Recovery in Ridgewood, NJ for $574.00 from goyellowpagesonline.com based out of North Miami Beach, FL. I called A.C.A. and spoke with Mr. Born and conveyed to him that I have never heard of this company nor have I ever ordered any online service from this company. He did not have a contract but said he had an invoice. I asked him to fax it to me and I received a very blurry fax that did not have my name or my company name anywhere on it. I began to research go yellow pages online and all I found was one complaint after the next from companies who had the identical amount of $574.00 charged to them on a collection notice sent from A.C.A Recovery. I spoke to Mr. Born again and he told me he would put my claim into dispute and go yellow pages would have to deal with it directly. This is nothing but a scam!!! I am going to report this to the BBB, the NJ Attorney General and the Florida Attorney General. I am also going to send go yellow pages a letter stating that I want a refraction of the bill with a zero balance sent to me. Beware of this company!

Comments

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  • 0
    Jerry
    | 1 reply
    They continuously fax me invoices of which I politely fax back telling them never requested service and to please stop calling/faxing, however, doesn't seem to work but yes they are one of MANY scams using the yellow pages name, etc.
    • 0
      They seem to prefer FAX.. replies to Jerry
      Probably due to risk of mail fraud charges.

      Wire fraud statutes cover fraudulent FAX transmissions, but it looks like when they get raided, it's FTC, Postal Inspector, and if in Canada, RCMP.
  • 0
    Dee
    | 1 reply
    YPOL Publishing INC is a scam company and a Mr. Arthur Kent talks a good game and got info out of me before I realized it.  I will probably have to pay the SOBs because they caught me off guard.  Any how he will bring up other YP scams and make you believe he is legit.  Then he will want to verify these scams, that's how he got my address.  Lesson 1 ask for a YP ID number and call YP and give them the number.  If it doesn't register under them they are not with YP.  2 Ask them for your address since they are billing you they should have your address.  3.  Never in the converasation use the word yes. Use sure or certainly never yes. 4. Never ever give you credit card or Check or Bank info to these clowns.  Needless to say anything with the word yellow in it from here on out is a hang up call.
    • 0
      So why pay them? replies to Dee
      Deception and editing "yes" into some script to fabricate an "agreement" doesn't make a "contract".
      There's no up front disclosure of terms of an "offer", agreement on anything at any price, just BS to steer you toward words they can record and use to harass and threaten. It's a shakedown racket, just fraud.  They'll record the night janitor if they think they can use it.

      This scam is so well known you can find warnings on BBB, FTC, and AG websites.
      They appear to be mostly based around Montreal, Canada.
      FTC and RCMP go after various players periodically, but they just move and pop up under a new name, even use the old "customer lists".
  • 0
    Nellie
    This scam started out as a phone call in 2011 stating that  a previous office manager had agreed to this contract with general yellow pages, which was a lie on general yellow pages part.  We asked for an invoice, saw the previous office managers name and ended up paying the one time payment to keep our obligation according to them.  To this day March 12, 2015 they continue to fax and harass us for payments and interest.  The invoice is now up to $2145.89.  This is for 2011-12 and 2012-13 years.  We never agreed to any of these advertisements.  This company is so tiresome and is quite honestly a "running joke" around our office.  I did finally send a written notice to them today to cease and desist any further contact, will see what that brings.  Good luck to you all.
  • 0
    tracy danziger
    Our company was up for renewal of it's yellow page advertising.  We had decided that phone book advertising was not effective any longer in our field/ business.  Our rep who had been our rep for a few years, (I knew him by name, knew his hobbies and knew his back ailments) came to sign us up and I told him we were not going forward with yellow page ads. There was no indecision, I was sure we were not going to use them.  He (Bart) came up with an alternative that might keep us with a t and t/ yellow pages and give me another option to promote business, direct mail.  He brought a woman sales rep who handled the direct mail marketing services and we spoke at length.  For whatever reasons, we didn't go with the direct mail piece options.  Here we are 5 years after with a t and t/ yellow pages suing us for an ad we did not want, did not request and did not sign off for as we had done all prior years.  I don't even know what it looked like because, I didn't know it printed.  I was so firm in not wanting it, that I can't imagine why our rep would not have said," make sure you write a cancellation notice to the company." I think all he cared about was his commission. In this day and age who would run ads without getting them confirmed and signed off on for corrections? I know who would, a company that hid an unfair clause in it's 6 or 8 page contract which was signed the year before.  They never got a new contract with a new signature and a sign off with revisions, because I told him I wasn't doing the ad and because I never signed a new contract.  I really think this is a class action lawsuit.  If this happened to us, it probably happened to a thousand other small businesses.  Please help us, there is no way our company can absorb an expense like this and a t and t was deceptive and not forthright in it's dealings.
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