on 26 may 2017 first transaction of 50 Rs at 17:51 then 2nd transaction of 26000 Rs at 17:52 and third transaction of 50 Rs at 18:12 made without my knowledge and OTP from GOOGLE * Octro Inc g.co/payhelp#CA. what is this ?
Fraud Transaction from credit card at Google *octra.inc on June 06, 2017 at 6:36 AM Indian standard time . I received messages from my SBI Credit card that Rs 50 + Rs.26000 + Rs.26000and and Rs.26000 was spent at GOOGLE Octro Inc. without OTP/CVV. Complain is registered with SBI Credit card department.
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Priyanka Dey
| 2 replies
I became a victim today of the same fraudulent activity on my SBI credit card on June 8, 2017 at 8.18pm Indian standard time. I too, received messages of Rs. 50 spent followed by Rs. 26, 000 spent. The third attempt failed due to low balance. The source was GOOGLE Octro and Google Services. Very suspicious activities. SBI should also make their support executives available 24 hours for emergency complaint registrations.
Dear Customer,We will be glad to assist you with the concern. Please mail us your contact details at sbicard_cares@sbicard.com with Ref No. 1015 & we shall connect with you to address your issues.
Dear Customer, We are awaiting the additional information/documents from your end to help us address the issue raised by you. Kindly mail us the required information at sbicard_cares@sbicard.com
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Mahalingappa Hulakund
I also became Victim to this Anonymous fraud today i.e.12th June 2018 at 15.23 First Rs 50 spent followed by Rs 26000+ Rs26000+Rs26000 (3 time) at GOOGLE* Octro within a minute all 4 transactions happened (time mentioned is 15.23 for all 4 transactions) . As I was in meeting at that time could not see the message. When I saw message at 5 pm then complained. The authorities should reverse immediately such transaction as the card owner has not authorised it. I am not going to pay this amount as I have not purchased anything.
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sriram
| 1 reply
I am also a victim today for 2*26000 .. raised the issue. someone pls help
Call the SBI card helpline or sms "Problem" to the number given on the credit card , block your card and register acomplaint with them. File a Police complain with the nearest Cyber crime police station and inform the SBI Bank. Also write to Prime Minister's Office the facility is available online.
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Deepak
| 1 reply
Hi Mahalingappa,
I too had the same this morning and called my bank to block my card immediately. Can you please let me know what solution did you have so far?
Dear Deepak, If you are from Bengaluru pls lodge a complaint at Cyber Crime Police Station on Infantry road near Poilce Commissioner office and send a copy to card division. If you are from other place you can complaint at nearest police station & send copy to card division. You download claim from card website and fill up and send to them. Further they will investigate let you know. I am waiting for that now.
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Deepak
| 2 replies
Hi Mahalingappa,
While going through the multiple forms i found it is better raise request with Google with unauthorized transaction and if they found it was fraud transaction, they will cancel the transaction. Hence I raise request with Google and they cancelled all the transaction and I got the amount backed in couple of hours.
Sir can u help me how to get back my amount. Thank you for using your SBI Debit Card xxxxxxx for a purchase worth Rs5900.0 on POS 248742000103177 at GOOGLE *Octro Inc txn# 728748937548. This is the message I got yesterday account is nil . they have drawn twice the same amount. Please do the needful
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Mahalingappa Hulakund
| 1 reply
Dear Deepak, Thanks for the feedback. I had also raised but I received mail that they have not found such type of transactions in my records and suggested to ask bankers to reverse back the same. I am waiting with fingers crossed.
Unauthorized amount debited from credit card account, 50rs, 26000rs, for SBI CREDIT CARD from Google octro service. June 14th, please refund my amount as soon as
Dear Customer,We are awaiting the additional information/documents from your end to help us address the issue raised by you. Kindly mail us the required information at sbicard_cares@sbicard.com
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SBI CARDS
Dear Customer,We will be glad to assist you with the concern. Please mail us your contact details at sbicard_cares@sbicard.com with Ref No. 1023 & we shall connect with you to address your issues.
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Tanu
Fraud Transaction frm credit card at Google *SBI today at 7:57 PM IST. Amount deducted is Rs 50+ Rs 26000+ Rs 26000+ Rs 50. I dispute these transactions. Request charge back immediately.
Comments
what is this ?
i need my money refund.
Complain is registered with SBI Credit card department.
I too had the same this morning and called my bank to block my card immediately. Can you please let me know what solution did you have so far?
Thanks
Deepak
While going through the multiple forms i found it is better raise request with Google with unauthorized transaction and if they found it was fraud transaction, they will cancel the transaction. Hence I raise request with Google and they cancelled all the transaction and I got the amount backed in couple of hours.
Thanks
Deepak
today i am also victim of octro inc my debit card is debited with 8000 please tell me what can i do.