Not purchased or transaction done to site but amount deducted

ComplaintsOnline StoresGOOGLE *Octro Inc g.co/payhelp#CA

Complaint

0
Surya Malladi
Country: India
Yesterday night at 11:25pm amount of 26000 diebited twice with out my concern or OTP from GOOGLE *Octro Inc g.co/payhelp#CA

Comments

  • 0
    Ashish Gupta
    Same happened with me as well. Two transaction of Rs 26000 and then 5750. This is shocking bank like SBI is still unable to fix such fraudulent transactions.
  • 0
    NINGAPPA VH
    To
    The Dy General Manager
    Customer Service Department,
    State Bank of India,
    State Bank Bhavan, 16th Floor
    Madam Cama Road,
    Mumbai 400 021,

    From
    Mr.Ningappa Vittappa Holeppagol
    Acount Holder of SBM,Vinayaka layout branch
    Vijayanagar, Bangalore
    A/C Number is 54057057971 and IFSC is-SBIN0040790

    Respected Madam/Sir

           Subject-Regarding complaint pertaining to Amount deducted  Rs.5900.00 and Rs.50.00 total 5950.00 from my respective      accounts on 14-10-2017 at 9.42 pm

     Reference  1) SMS Received my mobile number on 14-10-2017 at 9.42 pm with purchase of Rs.50.00 And                                       Rs 5900.00  On POS Number 248742000103177 at google * Octro Inc txn# 728776538784 and                                      728768970115 respectively.
                    2) Manual Complaint dated to SBI Customar Care number on dated 15-10-2017 at10.52.am by phone.

        With reference to the above cited subject; Iam Ningappa Vittappa Holeppagol.SBM Bank customer since from 8 years in the  SBM,Vinayaka layout branch,Vijayanagar, Bangalore,A/C Number is 54057057971 and IFSC is-SBIN0040790. vide reference (1) Rs 5950 is is deducted from my account by debit card without using and purchasing by my debit card
     Vide ref (2) i given  the complaint  pertaining to this to your customer care number also.

    The SMS Received is as following

    1) Thank you for using your SBI Debit card  459xxx2212 for a purchase worth Rs 50.0 On POS 248742000103177 at GOOGLE *service txn#728776538784

    2) Thank you for using your SBI Debit card  459xxx2212 for a purchase worth Rs 5900.0 On POS 248742000103177 at GOOGLE *Octro Inc txn#728768970115.

    After seeing the above SMS today morning I cheeked the my balance amount, i found that above Rs.5950  is deducted from my account ( Even though not used card and not purchased any thing by card for this purpose)      Hence fore i would like to request you to kindly take necessary action against to this compliant and redeposit my deducted amount to my account.

    My card number -4592040000022212.
  • 0
    deepti maheshwari
    I'm Deepti Maheshwari, victim of scam done by Google Octro Inc txn. I got money deducted ( i.e. 9,500 rupees) from my account through a total of 61 transactions.
    I didn't get any OTP.
    There are the details of all 61 transactions:

    On 18th of Oct:
    1 time 3500
    32 times 80
    3 times 30
    3 times 800
    2 times 50

    On 21st of Oct:
    1 time 80

    On 22nd of Oct:
    4 times 80
    15 times 30

    I didn't get any message of these transactions till 20th oct. As i started getting messages of deductions on 22nd early morning (12:00 AM), then only i got to know about these unauthorized transactions.
    I want my money back..Please help
    Email ID: deepti.maheshwari3@gmail.com
  • 0
    lalit gautam
    i am requesting you to retuen the my amount of 11800+50+50+50+1180+300  total -13130
  • 0
    lalit gautam
    i am lalit gautam subject regarding complaint to amount deducted total ,13130rs.from my sbi bank ac.no.20006616593 date 15-04-2018 bitween 12:14 a.m. to 2:32 a.m. is last
  • 0
    Umakant dalai
    Sir can you help me my a/c refund balance
  • 0
    Govind
    Fraud transaction  2 time is done yesterday night at 22.40pm for RS 7899.00 & 3999.00 from my debit card  by Google Octoro services. I can refund this amount or not
  • 0
    Sudam ganpat bhere
    Plese my money refundable my account number 910010034363738
  • 0
    sawai singh bhati
    GOOGLE *Octro Inc g.co/helppay#CA US this marchent my bank account without my permmition my account 25 fraud transaction  from debit card   amoumnt 8880 please refund me. i have not purchased googel octro
  • 0
    sawai singh bhati
    GOOGLE *Octro Inc g.co/helppay#CA US sir this marchent not purcheged or transation done without my permition
    25 fraud transaction. ammount 8880. please refund me.
  • 0
    Kundan Kumar
    From the period of 10 August to 5 September 2018 total 7  unauthorized transaction had been done without my consent, total amount is Rs1143 . The details is given below-
    10 August- RS 499/
    10 August- RS 29/
    22 August- RS 29/
    25 August- Rs29/
    1 September- RS 29/
    3 September- RS 29/
    5 September- RS 499/
    PL do needful and refund my money RS 1143/ in my account.
  • 0
    syed iyaz uddin
    Unauthorized amount debited from debit card account, 33500rs,  for SBI debit CARD from Google octro service. nov 10, please refund my amount as soon as
    Reply!
  • 0
    Chalapathi Rao
    on 20-Nov-2018 by debit card
    OTHPG 832445951634GOOGLE *SERVICES g.co/helpp  Rs 50.00
    and
    by debit card OTHPG 832437268104GOOGLE *Octro Inc g.co/helpp   Rs 349.00
    Totally 38 times Rs. 349 was deducted from my Debit card.
    Please suggest any solution
  • 0
    Thakor sanil
    7984676368.  Sir mera pesa kat gaya he using debit card plz mere paisa vapis kardo
  • 0
    Chandrika bayineni
    Fraud Transaction from my debit card at Google *SBI on 04th Feb 2019. Amount deducted is Rs449+ Rs449+Rs449+ Rs449+ Rs449+Rs.97+Rs.97+Rs.97+Rs.97+Rs.97+Rs.97+Rs.97+Rs.97+Rs.97+Rs.97+Rs.97.These Transactions are done without my knowledge and any OTP.

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