7-21-09. Thanks for the warnings. I just cancelled two (2) credit cards - they asked for. After I gave them the info on 1 card, Privacy Matters requested requested a 2nd card saying they couldn't process the 1st card. I've since found out they did charge the 1st card they said they couldn't process.
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Shana Benson
I just happened to check my account and realized that I had 3 deductions on the same day that I didn't authorize from this company. i dont know who the hell these people are but they need to stopped quick because aint nobody playing when it comes down to their money these days. Im going further into this, SOMEBODY'S GOING TO GIVE ME MY DAM MONEY BACK!
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greg monin
I have also fallen victim to this scam, I called and canceled my account as the rules stated, the following month I was charged. When I called them they said I only canceled one account not two????? If there is a law suit I want to be involved.
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John
I was charged $19.95 to my bank account from a company that I never contacted willingly. I would like my money refunded and wanted to know the proper authorities to contact to report this company as fraudulent and criminal.
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Joan K
I opened my credit card bill and found I was charged 19.95 for two months on Privacy Matters. I called the number and got automated answer with choice to cancel their service which I did. I had never heard of this company I know I never agreed to sign up with them. Reading previous messages on this line, I too signed up with Classmates a couple of months ago and they must have passed on my credit card # to Privacy Matters. They are all crooks!
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HAZEL MATICH
EVERY ONE HEADS UP ! I JION CLASS MATES .COM ON THE 3RD OF NOV AND THIS PAST FRI THEY GAVE OUT ARE DEBT CARD NUMBER TO PRIVACY MATTERS .COM . WE DID NOT KNOW ABOUT IT TILL WE REVCIVED A LETTER FROM ARE BANK . TELLING US THERE WAS A OVER DRAFT ON ARE ACC . WE HAD TO CLOSE OUT ARE ACC AND ORDER NEW DEBIT CARDS. AND NOW WE ARE TRYING TO GET ARE MONEY BACK NO ONE HAS THE RIGHTS TO GIVE ARE ANY ONE BANK NUMBER . SO EVERY ONE BE CAREFUL OUT THERE . HAZEL
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K. Layton
I also signed up with Classmates which I believe is co-partner with these scam artists. I called the 877 number and was told basically the same thing, I had previously cancelled however I still charged and could not get a refund. I'm also reporting them to BBB I have notified my credit card company.
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Invisible ninja
Yep, happened to me. Been charging me since Apr 09. Lost about 160 bucks. I did find an e-mail they sent me. I didn't read it, thought it was spam. Peoplefinders for $1.95 cost me a little under 100 times that.
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mikomm
I requested a refund a month and a half ago! Do not get there services. They lie! They cheat! If I could sue them I would! (healthcareone)
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Class Advocate
There is a pending class action investigation relating to Privacy Matters.
I CAN'T BELIEVE THAT THIS PRIVACY MATTER IS ON MY CREDIT CARD STATEMENT WITHOUT MY APPROVAL AND I WANT IT CANCELLED IMMEDIATELY. I ALSO WANT A REFUND FOR THE LAST 5 MONTHS!!!!
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Shal
Privacy matters has been scamming me since August 13, 2007 via Key bank. After a hellish series of conversations with them where I denied ever authorizing them to make this deduction, they kept quiet saying they will find a record of a phone conversation I had where I authorized them. I knew I did not because I had blocked telemarketers on my phone. Today after 1 month of silence when I called them they changed their version and said that I authorized them while activating my new debit card from key bank. i never knew calling the 800 activation number for my new debit card from key bank would be so expensive. I can't imagine I would have ever authorized them. Who should I complain to? and does anybody know if i would get any refund back for 3 years. Key bank was very unfriendly and said that I should have monitored my statements closely but I just trusted the bank and knew what my monthly transactions were like and never bothered checking because I was in school and busy. My bank refunded me for 1 month a total of $29.99 but multiple that by 3 years and that's how much left my account. I would like to get that back. Any wise suggestions would be greatly appreciated. Thanks
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Brenda
Add my name to the list of people who have been scammed. Thank you for sharing the contact info, Dianna. Just wanted to note for reference, the address should be Omaha, NE 68114, not Ohio NE. Not only did they charge my account $19.95 for 3 months now, but another company, SavingsAce charged my account $19.95 on the same day each month. That is $39.90 a month that they have swindled out of me. No idea how they got my information, but guarenteed I am going to watch my credit card statement much closer now!
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Donna
I got my credit report through this program too. In the fine print it says to cancel in i think it was 9 days. this will stop any charges. I had to log onto the two websites, one was www.24protect.com the other was www.creditadapter.com. you should have the links and your log in information in your email.Then find the cancelation page. Don't forget to print to conformation page. I saw the $1 credit on my account in two days.
I hope this helps.
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gnome
The same thing has happened to many people. This is a crime. Please contact the FBI internet fraud department they will not address the situation personally but will stop it if there are enough complaints. I have filed a complaint and they are under investigation. Please take the time to do this. This is why they get by with it. You can file online or call your local office. They get the bank numbers from classmates.com
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T
Somehow, these rats got my card information from peoplefinder and have been charging 27.95 to my cc.
I had to call and cancel (spoke to employee 9105)- be careful with that as well because they don't mention a cancellation confirmation number unless you ask.
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tj
Dispute fraudulent charges through your bank, and close your account or block your card number to prevent additional fraudulen charges, which may appear under different names. Do NOT depend on "cancellation" through a company you already know you cannot trust.
New York Attorney General setlement with Trilegiant and Webloyalty.
Privacy Matters are scammers!! they charged my credit card $23 stating I've had a membership with them since 2009. I would have noticed these charges every month for the past year and a half! I only noticed this charge this month and had no idea who they were. After a long discussion with a woman then her rude supervisor, after telling him I was reading all kinds of negative things about him online and that they better cancel my membership and refund my money, he agreed to do it.. he said I'd have a refund in 3 to 5 days. I don't believe it! we'll see. Im reporting the to the better business bureau.
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Jan
*Privacy Matters 123* pulled three unauthorized 19.95 charges out of my account. I called them and they agreed to credit *only* the last 19.95 charge. I also had the same problem with a company called Member Services, who pulled 3 unauthorized 29.95 charges from my bank acccount. They refused to credit any of the charges. I fought back! I sent letters to my state Attorney General, plus a letter to both their Attorney generals, telling them the situation. I also sent a letter to both companies along with a copy of the letter sent to their Attorney General. Long story short..I got *ALL* charges credited back to my account. All 3 attorney generals responded to my letters & my attorney general promised to look into the companies and thanked me for bringing this matter to their attention. WRITE *THEIR & YOUR* Attorney General! Fight Back! Jan, in Kansas.
Comments
http://www.classadvocate.com//classaction.php?id=1577
http://www.classadvocate.com//classaction.php?id=1577
I hope this helps.
I had to call and cancel (spoke to employee 9105)- be careful with that as well because they don't mention a cancellation confirmation number unless you ask.
New York Attorney General setlement with Trilegiant and Webloyalty.
http://www.ag.ny.gov/bureaus/consumer_frauds/affinion.html