360-529-6177 calls over 3 times a day.

ComplaintsUnsolicited Phone CallsCredit Card Services - lower interest rate

Complaint

0
Lynn
Country: United States
This has happened before and we continue to block the phone numbers and soon another number begins calling.  One gal stated her name was Kenya and her id number is 30012.  She gave us another number to call 1-800-936-1208 and they state they are not part of these calls.

We are tired of these calls.

Comments

12
  • 0
    TERRYB101
    | 6 replies
    BORROWED THIS FROM ANOTHER SITE,,,

    If you want information on this scam and the people behind it I recommend checking out this website:
    http://onthespotblog.com/the-hunt-for-rachel-at-cardholder-services/

    The players we know that are now involved, including names and cities are:
    Ambrosia Web Design LLC, Chris Ambrosia, Mesa, Arizona
    American Debt Negotiators, Ran David Barnea, Boca Raton, Florida
    Associated Accounting Specialists Inc., William R. Page, Port Saint Lucie, Florida
    Castle Rock Capital Management, Roy M. Cox, Laguna Niguel, California
    Concord Financial Advisors LLC, Lee Cestine, Mesa, Arizona
    Financial Services Solutions LLC, CEO Unknown, New York, New York
    PHL International, Mark Burton, Deerfield Beach, Florida
    Premiere Debt Solutions, CEO Unknown, Orlando, Florida
    Red Leaf Capital LLC, Leroy Castine, Mesa, Arizona
    • 0
      Billy Goates replies to TERRYB101
      | 5 replies
      If you want information on this scam and the people behind it I recommend checking out these websites:

       http://onthespotblog.com/the-hunt-for-rachel-at-cardholder-services

       http://www.dslreports.com/forum/r26458611-Sca ... calls-revisited

      These people are nothing more than common criminals with with a complete disregard for the law and they have no reason to be civil.

      The players we know that are now involved, including names and cities are:
      Ambrosia Web Design LLC, Chris Ambrosia, Mesa, Arizona
      American Debt Negotiators, Ran David Barnea, Boca Raton, Florida
      Associated Accounting Specialists Inc., William R. Page, Port Saint Lucie, Florida
      Castle Rock Capital Management, Roy M. Cox, Laguna Niguel, California
      Concord Financial Advisors LLC, Lee Cestine, Mesa, Arizona
      Financial Services Solutions LLC, CEO Unknown, New York, New York
      PHL International, Mark Burton, Deerfield Beach, Florida
      Premiere Debt Solutions, CEO Unknown, Orlando, Florida
      Red Leaf Capital LLC, Leroy Castine, Mesa, Arizona

      I have received more than 150 (I have them documented) calls from these scum sucking criminals. I have filed more than 50 complaints with the FTC, however due to the fact that they hide behind spoofed numbers, I doubt that they will ever be able to stop any of them. They ask for up front fees and charge your credit card without performing any services.

      A special thanks to a reply from MGD at dslreports.com which gives great insight as well:

      "Some on your list have already been the subject of FTC action, such as Roy M. Cox of Castle Rock Capital Management. Not surprisingly, many are habitual repeat offenders, and are the subject of multiple FTC actions. FTC action is grossly inadequate in these cases. The millions of unsolicited "Heather" "Rachel" et all, Card Services robo calls will not begin to subside until these criminals are charged with Federal Felonies, are convicted and subjected to significant jail time.

      Civil action by the FTC against such criminals is totally ineffective. All of those involved know that they are violating FTC regulations. The FTC prohibits unsolicited calls for any kind of debt / interest rate reductions which require up front fees, period, and that is what these robo calls are about. The FTC civil actions have been nothing more than whack-a-mole interference. Which is why numerous individuals are the subject of repeated actions, despite signing prior agreements that prohibit future involvement. The FTC levies huge fines, then rescinds them based on inability to pay. The FTC settles for the minimal cash on hand, and enjoins them from future "telemarketing". The criminals sign off, then go right back to business. The entire operations are clearly criminal, intent to defraud, etc, and should be dealt with in criminal court and not by civil actions.

      The banking system is also at fault here, without merchant accounts and ACH processing these criminals could not collect the scammed funds. Though the criminals use obfuscation, layered corporations, multiple bank accounts and offshore stashing, patterns of obvious fraudulent activity become apparent after a short time.

      If you are interested in obtaining useful tracking information on the callers, I suggest another angle in the conversations. Act very interested in the rate reduction scam, as you have multiple high interest cards with large balances. Tell them that you don't give out card numbers in response to unsolicited calls. However, tell them that if they provide you with a verifiable number that you will then call them back and provide the info.

      Since many of the operatives work on commission they will provide direct contact numbers if they believe you are serious about completing the deal. Verified return phone numbers are an excellent tool in tracking the people behind the operations.

      Many of the inbound robo call numbers are spoofed, as most of the bolierhouses, both off and on shore, are using Voip SIP Trunks services. Throwaway DID numbers are also used. Some of the robocalling is operated by the end use scammers directly. Others are contract services who earn a referral fee once you are transferred to the scammers."
      • 0
        TERYB101 replies to Billy Goates
        | 4 replies
        GLAD YOUR HERE SEEMS THIS SCUM WILL STOP AT NOTHING TO GET MONEY FROM PEOPLE,, DIDNT WANT TO PUT UP ALL YOUR POST, JUST THE BASIC STUFF, WISH THE GOVERNMENT WOULD DO SOMETHING BOUT THESE PEOPLE,  JUST THE PAST COUPLE DAYS GOT CALLS FROM THESE NUMBERS.. 315 939 1963(ID SAID SERVICE CALL),,360 529 6177(ID SAID STUDENT SERVICES),,  917 576 2545,,, 843 774 1591(SOUTH CAROLINA),,
        • 0
          DeletedMedia replies to TERYB101
          | 3 replies
          I'm also glad folks are reporting some of the known culprits, but wish you all would make corrections to the posts-
          Financial Services Solutions, LLC and Red Leaf Capital, LLC are part of Client Services Inc's fraudulent affiliates.

          Client Services Inc, MO, KS, TX, FL, NY, 636-947-2321, 636-255-3120, 636-255-3214, 800-521-3867, 800-521-3236, 877-655-3439, 903-337-2000, 903-416-6900, 903-337-0770, 407-660-7878, 212-532-1815.
          3451 Harry Truman Blvd, Saint Charles, MO 63301,
          Financial Services Solutions, LLC 527 3rd Ave, #310 & 315, New York, NY 10016 (shows “inactive foreign for profit business entity” at NY Sec of State.
          114425 College Blvd, Lexana, KS, 66215 (call center)
          1060 Maitland Center Commerce Winter Park, Maitland, FL 32794 (call center)
          Red Leaf Capital, 2415 S Austin Ave, Ste 103, Denison TX 75020 (call center) Shows as some “health/medical/assistance b/s on facebook
          • 0
            DeletedMedia replies to DeletedMedia
            | 2 replies
            Also, the following has been reported here on complaintwire;

            Targeted Business Solutions
            Phone: 208-258-2255rsmg.net Ryan Michael Moses, Melissa Marlene Wilcox, Melissa Marlene Moses, G. Michael, Jack Lusk, Targeted Business Solutions, Boise Urban Liaison Magazine, Riverside Media Group LLC, Timbercrest Vacation Exchange, Spectrum Commercial Funding, Credit Justice Services, Green Saver Enterprises, RPD Medical. Beware of these scumbags! Do not do business with these ex-cons. These people operate a telemarketing scam "Rachel from card holder services" that serves as an ID Theft Ring. Buyer beware!!! You will have credit cards issued in your name that they will use! Ryan, Mike, Melissa and Jack WILL steal from you and DESTROY your good name. If you care about your reputation, credit score and assets, avoid these people. They do business under aliases of Sean, Tyler, David, Michelle, Marcus, Marshall, Scott and just about every other name one can conceive. The telephone numbers are: (877)533-3727, (407)376-0799, (407)295-1238, (208)965-8191, (208)919-9765, (208)514-6765, (208)571-7554, (208)369-4829, (208)561-2269, (208)209-3427.Ryan is from Waterloo, Iowa but now operates out of Boise, Idaho. His various websites are: http://www.riversidemediagroup.net/, https://mobile.twitter.com/RiversideADTeam, http://www.facebook.com/rmmoses, http://www.linkedin.com/pub/melissa-wilcox/2a/2a7/472, http://www.linkedin.com/pub/ryan-moses/1a/521/979 Additional address is: 8566 W. Salt Creek CT., Boise, Idaho 83709AVOID GETTING RIPPED OFF by these scumbag con-artists!
            • 0
              Billy Goates replies to DeletedMedia
              | 1 reply
              Check your facts. The scammers used spoofed phone numbers that can belong to legitimate companies or individuals. Assuming the numbers that you see are the actual numbers can do more damage than good!!!
              Below is the reply that I made to Ryan Moses in another post:

              Mr Moses,
              I do not see you listed in my post and you didn't mention if you were connected with any of the companies listed.
              The list was obtained from BBB complaints, FTC complaints and website data from people that are researching this growing problem. It is entirely possible that incorrect data is included and I will be more than happy to remove any listings that are incorrect.
              Apparently the posting by the person calling themselves DeletedMedia listed your phone number.
              You are correct that you are NOT involved with these credit card scams. The robodialers spoofed your phone number and people automatically assumed it was a legitimate number. This is a major problem with the phone companies allowing spoofed numbers across their networks.
              I am sorry that this happened to you and hopefully the upcoming FTC actions will put a stop to a majority of these scammers.
  • 0
    Sean
    I get calls from these people a few times a week. Usually it just hangs up on me when I answer. Sometimes I get a recording with an option to be added to their do not call list, but it does not work. This is on my cell phone and I have no way to stop them.
  • 0
    JF
    I have started calling the number back and talking vulgar, disgusting and obscene to whoever I get.  Calls haven't stopped but the frequency of calls has dropped significantly.
  • 0
    Fed UP
    My husband gets these stupid calls on his cell phone several times a day.  You can't ignore them.  Just start talking real seductively to them and act like they really could "help you".  In order to get rid of these crazy people that hang up on you when you ask them a question, you have to act like a crazy person yourself.  You could always answer the phone as "911...what is your emergency?" also to make them think they actually dialed 911 or got the line crossed, but you actually pressed "1" to talk to someone.  I love the air horn idea!!
  • 0
    Fed UP
    My husband gets these stupid calls on his cell phone several times a day.  You can't ignore them.  Just start talking real seductively to them and act like they really could "help you".  In order to get rid of these crazy people that hang up on you when you ask them a question, you have to act like a crazy person yourself.  You could always answer the phone as "911...what is your emergency?" also to make them think they actually dialed 911 or got the line crossed, but you actually pressed "1" to talk to someone.  I love the air horn idea!!
  • 0
    Steve Wilson
    Also report all calls to the Attorney General of Washington (State). Call 1-206-464-6686 and request a form be mailed to you. Their website sucks and costing them money gets their attention. Since the 360-529-6177 number is in the Bellingham/Seattle area, and since the number is answered, albeit by an automatic system, someone in the  Bellingham/Seattle area is paying the phone bill. Note: the Attorney General is running for governor this year. If I don't get satisfaction, I plan to contact the news media in Washington State and let them know about his failures. Since everyone gets these type calls, that ought to go over big in an election year.
  • 0
    This is who they are
    The latest reports indicate that this is a scam currently being conducted by:

    America's Reading Choice ,  4501 Circle 75 Pkwy SE, Atlanta, GA 30339, (770) 293-0150    Teresa Boughton  (404) 552-3111  or her partner Mingai  404-437-0333
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