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ComplaintsFinanceszip19.com - Payday Loans

Complaint

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hbowen217
Country: United States
I borrowed $300 from zip19 as a last resort to solve a financial pinch, and paid them per the agreement. After reading all of the complaints on here, I just wanted to say that I had the money in my account when I was supposed to, in fact, I even had it a day earlier, and they took out the amount they said they would on the date of my repayment, and I have not had any issues since then. I have been very diligent about watching my account after reading the complaints on here, but wanted to say that I did not have the experience others have had with them removing more funds or the wrong amount of money being taken out. They honored their side of the payment arrangement, and I honored mine, and things worked out.

Comments

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  • 0
    Lici
    I never applied for a lona from this company but received a phone call from a woman named Tonya who requested a call back (she left me a voicemail message).  She needed to ask me some questions to complete my loan application.

    Alarmed, I called back and spoke with Tina.  The first thing Tina asked for was my FULL SSN.  I replied they did not have it so I would not disclose it since I did not make the initial application.  She persisted and requested at least the last four digits.  I responded that I have no way of knowing whether this criminal used my real SSN or a fake one so I am not disclosing that information.  I asked if she could pull up my file with the phone number Tonya reached me at and she replied "no."  I requested transfer to a supervisor.  She connected me to Elmer.  Elmer, somehow, WAS able to pull up my file with the phone number.  He could not, however, release ANY information regarding the application without a police report.  So, I filed the police report at lunch today and will pick up a copy next week.  I will fax the report to the fax # Elmer provded:  866-202-6498 and also email a pdf copy to customercare@zip19.com.

    This, I suspect, is not the work of one individual person trying to steal my identity it is a tactic used by the company as a POLICY to rob people of their personal information and then abuse their checking account.
  • 0
    SB
    I have used zip19 a few times over the last year to cover shortages between paychecks and have had no problems at all.  Funds are always in my account the next business day and then they email with the total being withdrawn a day or 2 before.  They split the withdrawals up into 2 to ensure at least half the money gets repaid, fairly smart on their part.

    I recommend them for a quick short term fix when needed, their rates per 100 borrowed are quite reasonable.
  • 0
    skeptical
    I recieved a text saying that my loan has cleared and i can reloan.  The funny thing is i never had a loan with them.  They are obviously linked to one of the other companies who found one of the lenders that i use.  I have been gettin alot of calls from all kinds of numbers saying i have applied for auto loans, school grants, etc.  If you use a loan company and it works stick with those 2 or 3, its a crazy world out there in the matrix known as the NET.
  • 0
    Kurt
    I have used Zip19 Payday loans several times for the past 2 years. They are quick, consistent, and dependable. Use caution when acquiring payday loans in general, it is easy to get in over your head because of the cost of the loans. I began using payday loans while waiting to start a known new job. I’m now able to pay them off each payday without having to roll them over or take another. I recommend Zip19.
  • 0
    kitkat
    i used them several times and have had no problem at all always donewhat they said when they said-i would use them again in a minute
  • 0
    cp
    The funds go straight into bank.  They email you to remind you of pay back day and amount.  Yes its expensive but I have not had any issues at all and it has really helped me out.
  • 0
    akodasa
    I was getting pay day loans with zip19 for almost a year. I was hospitalized for almost a month and didn't get paid so I accidently defaulted. I set up payment arrangements with zip19 and had been making my payments. This past pay day zip19 took every penny I had in the bank and I just made a payment. When I called their customer service. They were not rude but would not help me. Now I can't go to work. My water and electric bills are due and I can't pay them because they took all of my money and over drew my account. For the people who tell you to manage your money better. Let's see how well you manage yours on minimum wage with 2 chronic diseases.
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