unauthorized charges to my credit card

ComplaintsScamsMVQ PRIVACY MATTERS 123

Complaint

0
maryereeve
Country: United States
I just discovered that I have been charged $16.95 per month for 4 months by this outfit for "services" I never requested or authorized.  I have demanded a refund from the company and am awaiting results.

Comments

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  • 0
    Jim
    They billed me
    $19.95. This happened before and did make a refund at that time and cancelled the account. Now they have billed me again. This organization is a FRAUD and should be Charged in Court as a FRAUD. I'll also will go along with class action suit.
  • 0
    Ricky
    I never agreed to these charges either and the first time I saw this charge I called to have it cancelled immediately. This organization is a FRAUD and should be Charged in Court as a FRAUD. I'll also will go along with class action suit.
  • 0
    lakecitycars
    Obviously you have a bank that is on the ball. I notified Mercantile of the fraudulat charges on my account for the past five months and they canceled my credit card. A month later, the same charge hit my account AFTER the card was cancelled. Bank of America, for all the haters out there, has stopped similar unauthorized charges several times, and I have never been out a dime with Bank of America.
  • 0
    R K
    Yes it's a crime
    by both MQV. and our banks. They know about the fraud and don't do nothing. Citizens Bank told me the heard of this company but said nothing to me and let it go for 16 months. Shame on me not seeing a small fee every month but now it's up to all of us to shut them down and get our $back from the banks and MQV. Call your state rep. and tell them our story and the local news. They love these stories and don't let go...be careful my friends
  • 0
    Herbert J. Rissel
    Same thing here: MVQ "best benefits" and MVQ "privacy matters123" have charged my discover account almost $ 120.00 over three months. No idea how they got the info. Discover will file a federal lawsuit for fraud and will credit me for the full loss. Great customer service!!! Obviously it is always the same procedure: MVQ sends "membership packages" by mail, which most of us shred unopened, since return address is not known and considered junk-mail. No answer to MVQ means "ACCEPTED" and joyfully they cash in. Friends beware! Change your account or card numbers!!!
  • 0
    Patrick Williams
    This company was chargeing me $38.95 2 times in one month for the past 4 months I don't know how they got my debet card information,I never heard of this company.This is FRAUD I will also go along with a class action suit.
  • 0
    Patrick Williams
    This company was chargeing me $38.95 2 times in one month for the past 4 months I don't know how they got my debet card information,I never heard of this company.This is FRAUD I will also go along with a class action suit.
  • 0
    Ryan
    I watch mine pretty close and I caught them two months  Savingsface and privacy matters. I got a refund, Only threatened legal action against them. Next Month If any charges like that is with them I am going to tell them that I'll see them in Court and get a attorney. I'm all for a class action suit
  • 0
    MAry
    I got taken for $598.90. My credit card company called them and connected me. I was told that I signed up through Classmates to which I belong, but never authorized for their services. I had somehow ended up with two Classmates accounts when I renewed. Classmates cancelled one.. but I was scammed . They are Total scam artists. Blocked them from by credit card account.
  • 0
    bruce
    daniel spah my girlfriends cousin $54.99 for mvq*mylife.com which claims its only $19.99
  • 0
    Berta New York
    They billed me for over 500 dollars. Yesterday they said they would reduce the charges by about 100 dollars as a credit on my next bank statement but then I got a supervisor on the phone who said she would 'review' my situation and email me by next Friday if they will refund all charges.

    I called the Attorney General's office here in NY and will receive their complaint form by end of next week.

    If MVQ saving ace doesnt refund all charges by next Friday , I will send the AG the complaint form.

    I went through this many years ago - some phony membership billed to my bank account that I never wanted-

    The former AG Eliot Spitzer got me all of my money back after I filed a complaint with his office.

    I am seeing someone at my bank too- if my bank is aware of these scammers they are just as liable as the scammers for us getting dupped.
  • 0
    Btyp
    Don't trust this company at all.

    Contact yr credit card company to reject any charge from it forever.

    I joined a protection program from Discover, it costs me less than $3 per month. It is worth to have it.
  • 0
    Ccc
    Similar happen to my Duscover.
    This company start charged me from 2010. I did not noticed it until Sep 2011.

    I did got new credit number on Jan 2011 when I lost my card, and get new number.

    Discover tell me that my old number still valid if a company already use it for regular monthly charge for a while. This is the reason why this company still able keep charging me monthly after Jan 2011.

    Anyway, after I report this, Discover finally cancel my old credit number.

    I guess this can happen at any credit card company. Not sure why they did this. I hope they will let customer know the old number still valid for these monthly charge bill, or just stop using the old number totally.
  • 0
    Ccc
    Again, make sure ask credit card company toally stop your old credit card number after you get new number. Also, let Discover know your old number even not valid for any old existing monthly charge.

    So, this company will unable to charge you again, because Discover said my old number is still valid for old existing monthly charge.

    I found this is because I did report card lost (get new number) once, but this company still keep charge me monthly, discover tell me they use my old number.

    Becarful on their web, it can has spy wair install in yr PC. Also, it may not hurt to change all your on-line account ID and password on a clean PC or Mac. This is what I did after this scaring experience.
  • 0
    Ccc
    Addition -

    When I reported card lost on Jan 2011, I did not aware this company had been charged me monthly for several months on 2010. This is why this company still able to use my old number to charge me after Jan 2011.

    No more charge after I reported it to Discover, Discover also totally stop my old number for already/old existing monthly charge.

    One thing, I don't get, it is I am very sure that Discover lady reminded me to change my card number to all the company have monthly charge on me when I cancel and get number!!!!???

    Soooo, watch out that our old card number can be still valid for exitsing monthly charge, even after We reported lost, and got new number already.
  • 0
    judy
    I just noted a charge to my credit card that I did not authorize for 19.95.I just requested cancellation of membership.I do not know what services they offer.Always someone trying to scam others.
  • 0
    Robert
    I woudl like to spearhaed a class action suit.
  • 0
    rita bourguignon
    Yes and I also have been charged this $27.95 for this passed year I thought my husband had orded it but he did not. You figger out how much it has coast me for the year of 2011 we are retiered people with little income and they do this to people I know I should have questioned my husband but i didn't.
  • 0
    Karen
    This company should be shut down for fraudulently taking people's money.
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