Demand for Payment for Unauthorized Yello Pages Listing

ComplaintsCollection AgenciesA. C. A. Revovery Inc

Complaint

0
Tony Cooper
Country: United States
Unuathorized listing in www.goyellowpages.com
No physical address listed on their web site
Reverse lookup of 866-967-8205 reveals a company www.gafachi.com

Demand for $574 for A. C. A. Recovery Inc., 38 E.Ridgewood Ave., Ridgewood,  New Jersey 07540 Phone 800 356 3713 on behalf of www.goyellowpages.com submitted with no proof whatsoever of the contract details.

Comments

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  • 0
    gnoble4650@aol.com
    i am very interested to learn more. would you please email me at gnoble4650@aol.com
  • 0
    Christine A Ackal
    I just received a letter of collection from A. C. A. I think we should take legal action against this company. I can't fathom how many people actually pay them for false accounts. I have never even heard of YellowPagesExpress.com. I will follow up with any information I receive.I would love any suggestions you may have.
  • 0
    Christine A Ackal
    I am with you. Can I assist you. What have you found out?
  • 0
    Jay
    Last year I recieved horrible phone calles from a 7573029016 expressing to me that I must pay a bill for yellow pages bill.  These people continue to call me over and over every day.  Today I get a bill for 724.99 from a ACA claiming I must pay this.  After reading so many forums it seems it is a big scam against small business people and churches too.
    SCAM,SCAM
  • 0
    Jay
    As I was writing this message about yellowpagesexpress.com.  I got yet another phone call.  Been going on for two years now.  They have changed their phone numbers, but same scam.  As I stated above, I got my collection letter today saying I owe 724.99.  I've just about had it.  The phone rings every day, I know it is them.  I am a small business with enough on my plate.  Im willing to take legal action as well.  Im willing to bet there are many more people who are ignoring this problem.  I dont know how much longer I can just ignore.
  • 0
    tj
    It's all a scam, and mail fraud as well, for sending a fraudulent bill through the U.S. Mail.

    Contact the FTC and the U.S. Postal Inspector.
  • 0
    Laura
    called ACA Recovery and received the same crap everyone above said.  They played a recording, this is the second time I have listened to this recording and the person asking the questions the first time was a female this time it was a man.  When told the person on the phone that I never spoke to a man, he said that the recording clearly is me on the phone answering the questions.  When I said the questions asked are not the same as the questions on the recording, he states how could that be.  Hello they have dubbed the tapes to make it sound like your authorized this charge.  Really he got very mad and stated he will be sending this to the credit bureaus ASAP.  I told him to go ahead and our attornies will be in touch.
  • 0
    Aimee Chee
    ACA did the same thing with us. We placed a free ad on the regular pages site and soon after yellowpages Express called my husband and recorded a conversation they had, but basically tricked him, he thought they were discussing the "free ad", so they extorted that money out of us and we paid, now we are getting the same harassing calls and letters over a year later.  This is ridiculous... what can be done about this, we want our money back!
  • 0
    dan
    same thing going on hear but i got a deal $599.99
  • 0
    dan
    I just called y.p.e. got some women asked for there address she would not tell me then i told her i was recdording this conversation. she told me that she would sue me because i am an american and it is illegal to record in america, so i said your not in america she said no i am not! scammmmmmm
  • 0
    rm
    Thanks for the info! Our small company also received a debt collection letter from ACA Recovery saying we owe $724.99 to YellowPagesExpress.com. I called YelllowPagesExpress directly. The person I spoke to had a very heavy Indian accent, and was difficult to understand. I told her I had never authorized these charges, hadn't received any invoices, and didn't have a contract with this company. She said she would pass my information on to some other department, and I should call back. So I called back about a week later, and was surprised when I got the very same person! She said she could get the charges reduced to $424 if I paid YellowPagesExpress.com directly instead of ACA Recovery. I told her I would not pay anything unless I got a copy of a contract with my signature on it. She said their company only gets phone authorizations. She also said she was just the answering service. None of this added up, so I did a Google search and found this site.

    Thanks to the information here, I just filed complaints with the FTC, Attorneys General for California and New Jersey, FBI, US Postal Inspector, and www.ic3.gov. My certified letter to ACA will be going out tomorrow. These jackals may not have gotten my money, but they are sure eating up a lot of my time.
  • 0
    tj
    "She also said she was just the answering service."
    That is false.

    She asked for payment.  That makes her a "debt collector", regardless of what she says.  The "debts" are fake.
  • 0
    tj
    Your experience is consistent with editing a voiced-over script around any original recorded call.

    Doctored and edited recordings are commonly reported with this scam.
    They cannot be trusted.

    There is no indication in hundreds of small business complaints that they are used for any other purpose than to deceive and intimidate their intended victims.

    There have also been NO reports that they have ever reported any of these fraudulent "debts" to any credit bureau.  They are playing a game of "chicken", using threats, deception, and intimidation, but it is all bluff.

    File fraud complaints with all agencies.
  • 0
    Charlotte
    Just hang up on them when they call or get a loud whistle and blow it each time they call.  When I hung up on the scammer last week he said he was going to process charges against me for harassment!!!  I am also keeping a log of when they call and how frequently.  I talked to the states attorney and they said these people are breaking Federal Trade Communications laws by mailing, faxing and calling in fradulent claims.  Don't let me get you upset or scard.  They are bogus claims.
  • 0
    tj
    File complaints with FTC, since FTC has an injunction against one of tehir "clients".
  • 0
    hannahhhh!!!!!!
    these people are really bad. They sell your info to other collectors and scammers all day long - don't be surprised if you get like 120 calls and recordingdsd to trips, claim git cards from wallmartvery very bad and dishonest- please report to police and secure your children and car, and apartment!!!!!!!!!!!
  • 0
    km
    please every one report the adress or keep letters and keep logs of phone calls  with the names of linda banks,ms hatley,mrs bell, or any other name saying there from aca recovery please call your fone company provider and let your bosses noe and record calls because they are scammers we have to make justice thousands of people are being robbed and also may include identity theft please be aware these people need to go to jail and report to your local police department they are liars they constantly call your jobs or home about false debts on advertisments or other such debts im upset that these people have no life and are getting the easy life that they cant get up off there ass to earn the money like the rest of us earn our livings [***] these scammers please excuse my language but it agitates me i only speak the truth
  • 0
    Jackie
    Received a letter today from A.C.A. Recovery saying our company owed them 775.00 for Local Us Pages. I have never authorized anything from them. Being threatened that if we do not respond with either payment or a letter disputing this they will serve judgement against us. I will be sending them a letter stating all the compliants against them and see if they let us alone.Why on earth can't the government shut these people down ???
  • 0
    tj
    | 1 reply
    First send a dispute to the debt collector, ACA Recovery.  Send it certifed return receipt requested, for proof of delivery.  Indicate you never agreed to any such listing or charges, and that you are filing complaints with the authorities.

    1)  File complaints with FTC, as one of ACA's "internet directory" clients was sued by FTC and is subject to a federal injunction.

    2)  Your state Attorney General, since Attorneys General often respond faster to systematic fraud attempts against their fellow citizens and state residents than FTC.

    3)  New Jersey Attorney General, since ACA Recovery is located in New Jersey.

    4)  The U.S. Postal Inspector, for investigation of mail fraud, since it appears that the debt collector is aware of the fraudulent nature of the "debt" for which they just sent a fraudulent "collection letter" through the U.S. Mail.

    5)  www.ic3.gov, site for reporting internet fraud.

    6)  You regional FBI White Collar Crime unit.  That has been the part of the federal government that has assisted in investigation of similar fraudulent telemarketing operations, and they should be made aware of "legitimate" companies who are assisting fraudulent ones.


    Rather blatant (and stupid) to say they can just "serve judgement" against you, like they are some "court".

    Could you post the exact wording of their threatening letter (leaving out any specific identification)?
    • 0
      Becki replies to tj
      Thank you for all of the information you have provided.  ACA Recovery has harrassed me two times.  The first time, I did not know and I paid the bill.  This time, I am aware and will follow your instructions for filing a complaint.  Thanks again.
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