Digital Star unauthorized charge

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Complaint

0
Steve
Country: United States
A preauthorization for $74.95 from Digital Star with a bad phone number (208-123-7377) showed up on my debit card account 1/29/12.  Called bank fraud department and had the account killed immediately.  They stopped the charge since it had not completed.  Do not know who Digital Star is or what the charge was for.  I use the card for online purchases mainly through Amazon.  No purchases in the last 30 dqays.  However, I placed orders in the last 60 days from a company called Turncraft (woodworking plans), Personal Creations, and Entirely Pets. I wonder what companies others have used recently.

Comments

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  • 0
    venkata krishna
    I have been charged 74.95 USD on 05-FEB-12 at Digital Star +442081 on my Indian credit card. But I did not do that transaction. I have no idea about this Digital Star +442081. Who are the merchant? I called to the bank people, they said that it is the real estate relating transaction. I don't know what is that. I cancelled the card and again requested new card. Do you know anybody about this [***] Digital Star +442081 ?

    Thanks a lot
  • 0
    Deena Leiman
    just so the same charge on my card and did a search for the vendor - and found this thread. now calling chase. Thanks!
  • 0
    Jenn
    This just happen to me as well, i closed account.  My bank was very helpful...!
  • 0
    John  , Linden, NJ
    Got the same charge, same numbers. Googled Digital Star.    D----.com comes up no good. There is a Dig----/au.   That brings up a computer outfit in Sydney Australia, thus the 'au'.  Bank stopped the card and reversed the charge. A scam.
  • 0
    John,  Linden, NJ
    | 5 replies
    Let's write the numbers differently.  +44  208-123-7377.   That's a phone number for a place in the UK. There is no Digital Star there. They set up a scam.
    • 0
      tj replies to John,  Linden, NJ
      | 4 replies
      Their website is still active.
      http://www.digitalstar.us/theater.cfm

      But this site claims they were "dissolved" on 1-29-12.
      http://www.companiesintheuk.co.uk/ltd/digital-star

      The fraudulent charges started appearing a couple days before they supposedly "dissolved".
      • 0
        Vince replies to tj
        Here's their contact info, whether it's valid or not:
        Digital Star Ltd. Office
        372 Old Street
        London, EC1V 9LT England


        Call Now: +44 20 8123 7377

        Advertisers: ads@DigitalStar.us
        Order Status: sales@DigitalStar.us
        Customer Service: info@DigitalStar.us
      • 0
        Bill replies to tj
        | 2 replies
        Now the website says they dissolved as of 09 Feb 2012. ??????
        • 0
          tj replies to Bill
          That's bizarre.

          That presumably means that something else was filed with that date attached, that would have been caught by whatever search www.companiesintheuk.co.uk employs to collect data.
        • 0
          tj replies to Bill
          Now shows "Dissolved as of 14 Feb 12"

          Other documents are consistent with dissolving the LLC.
          http://www.companiesintheuk.co.uk/Company/AllDocuments/digital-star

          Filed on: 27 Dec 2011
          Form: GAZ2 - Second notification of strike-off action in London Gazette (Section 652)
          STRUCK OFF AND DISSOLVED

          Filed on: 20 Sep 2011
          Form: GAZ1 - First notification of strike-off action in London Gazette (Section 652)
          FIRST GAZETTE
  • 0
    morris james
    ditto here 74.95 +2.13 currency exchange, must be some connection with amazon as phoney charge appeared immediatly after kindle purchase. ,
  • 0
    cricket
    | 1 reply
    I found this pending charge on my debit card tonight.  Charge for $74.95 Description said:     POS DEBIT DIGITAL STAR +442081237 +44208123737.  Bank said the charge happened at 6:02 (not sure if a.m. or p.m.) on February 5.  

    Thank you for all who posted here!  My bank card is now canceled and Chase will be investigating.  I have used this card to purchase from Amazon but not recently.
    • 0
      Rudy replies to cricket
      The same thing just happened to me as well and I have cancelled my Visa card.
      The same numbers followed Digital Star as you had. It pays to check your bill.
  • 0
    April
    Husband just found on my account! Calling bank ASAP! In am a littled pi$$ed! This crap needs to stop!
  • 0
    April
    Husband just found on my account! Calling bank ASAP! In am a littled pi$$ed! This crap needs to stop!
  • 0
    Rachele
    | 2 replies
    Im still wondering why they charged me $498.99 when they only charged everyone else $75. Now Im completely broke because Capital One says it takes 10 days for them to give me back the money that they gave away. Do any of you know if there is a way to get my money back faster. The bank is no help. I told them about the charge when it was still pending but they would'nt even try to do anything about it until it posted and now they make me wait 10 days like I dont have bills to pay and dont need food and gas etc. I think Im gonna switch to a bank that will actually take care of my money after this is all settled.
    • 0
      tj replies to Rachele
      | 1 reply
      Since you are getting resistance from your bank, be sure to send them notice of the theft IN WRITING, mailed certified.  In your fraud and theft dispute, make clear the date you first notified them of the theft, even if you just called them, and that your card was always in your possession.

      If there are later problems, often the end result hinges on whether you notified them timely.
      You want proof of that notification, via your copy of your letter, and your certified receipt.

      In the future, do not use, or even activate, debit cards.  It is safer to use credit cards.  The banks do not protect your interests as well as they protect their own.
      • 0
        tj replies to tj
        You mail bank disputes to the dispute address from your statement, NOT any address to which you make payments.
  • 0
    D
    | 1 reply
    Same thing happened to me, transaction dated Feb 4th, Digital Star, $74.95.  I am trying to figure out where this came from so that I can prevent it in the future.  A lot of you seem to think Amazon might be the common link, which is possible.  My hotmail account was hacked recently, though, and I think that might be the more likely root.  Anyone else use hotmail and recently spammed your entire address book?
    • 0
      tj replies to D
      Or it might be an indicator of a password snooping virus, used for both the hotmail hack, and grabbing credit card numbers from online purchases.
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