SCAM!!!

I purchased two flight ticket online through a website: Cheapoair.ca on Oct 29, 2012. I received a confirmation email from cheapoair.ca after I have purchased the flight tickets, and the two  travelers' name on the email were both correct, it is because the travel date is Dec 14, 2012, so did not click the "print" link since it is still far away from my travel date.

However, I was trying to click into the "print" link from my confirmation email On Nov 9, I found out that the second traveler's name "Li Kawing" changed to be "Li Kawing Mei Meibo Au"(Which is some parts of the first traveler's name), the name does not match the confirmation email that I have received, so I called cheapoair.ca to have the name change, but they said it was me typed the middle name to be "Mei Meibo Au", it is just the confirmation email did not show the middle name, it does not make sense to me because I believe a confirmation email is what I have confirmed and everything should be correctly show as I typed, even it is a middle name, it should be showed since the name on the flight ticket is very sensitive.

I called 3 times to cheapoair.ca to correct this error that they have made, however, they refused to do it and asked me to pay $400CAD to cancel the ticket and re-purchase one which is going to be $2500CAD (The one I previously purchased was only $1250CAD), they said they have called the airline (Japan airline) and asked if the name can be changed, but I have also called Japan airline my own to see if I can change the name directly from Japan airline, Japan airline told me that my agent, which is cheapoair,ca have never called them to ask or to have name change request (Japan airline has saved all record if someone have made a call), Japan airline also said, it is the agent, cheapoair.ca to have the name change done, Japan airline does not have access to have information change in the ticket since the ticket is not directly issued from Japan airline. Japan airline have said, if the full name is correct but some words are extra at the end, the name can be changed for sure through the company who issued the flight ticket, but you guys are asking me to pay more which is unnecessary and name change should be done easily.

As I said, the name on the confirmation email that I have received was all correct, I believe cheapoair.ca have added/changed my informations that I have confirmed after I have confirmed the booking, they are refused to have the name changed for me and tried to make me pay more and re-purchase a more expensive flight ticket.

I am still dealing with this issue with cheapoair, hopefully everything works out.