FRAUD
Complaint
Vanessa
Country: United States
I don't know this company nor I ever sign or subscribe to it. But I was charge not once but 4 times to my account in one day $16.95. I inform my bank and ask them to investigate who this people are, because I don't know them. I don't even know what they are about. I advice every one to always check your accounts and the smallest or weird thing that you see contact your bank and let them investigate and find out. Even if is just a few dollars because all they want is to test you and your bank to see if they can use your bank account making small transactions.If they are successful and don't get cut then they know they are able to hit you with something bigger later then. Chances are that by the time you notice it will be too late. So pay attention and contact your bank before is too late.
Comments
Immediately contact your bank to dispute fraudulent charges and close the account to prevent future fraudulent charges. Once they have your account number, there is nothing to stop them from charging you anytime in the future, under various names, unless you close your account.
I am angry as you can probably tell and I am going to cntinue to fight this until i win or die. Google told me if I was unhappy with there charges to call my local police department. Like they real;ly care. Actually the town I live in doesn't even have a Police Department but why should a little detail like that prevent me from calling them.
So a couple of financial Giants i.e. Google and Citi Bank have my money and don't care if it's because of fraudulent reasons. After all even if they have to pay me back the Government will reimburse them with bail out money at the expense of the tax pay, which I just happen to be. Is there a "Catch 22" going on here or what? To anyone reading this do yourself a favor and stay away from Google ADWORDS or anything Google and the other "frauders" listed above.
Adkron
How do we find these people at DIRECT MARKETING-CONTINUITY SUBSCRIPTION?
I have been billed $29.95 11/11/09, $29.95 10/24/09, $24.95 10/21/09. It is the same company but under different names....what a scam!
That being said I have never had any problem calling the 800# that's provided on my credit card statement and following the menu (which is quite difficult if you do not pay close attention, if you don't know an answer just remain on the line, don't guess, it will prompt you) to get a refund. I have done it many times without any problem at all.
They are set up to take and keep your money, not give it back.
They will just feed you more BS to string you along, trying to run out the 60 day bank dispute period.
Only way to reliably handle it is file fraud disputes through your bank, and shut down the account or block the card number. Your bank can reverse the charges if you dispute promptly, under FRB Reg. E or FCBA.
That is how this type of scam is done: create the perception of one thing to close a sale, any sale (even for "shipping"), and get account information, then start cramming charges, that were disclosed elsewhere.
If large numbers of consumers believe they were deceived, then they were deceived. There are no "accidents" when so much care has been used in crafting the scam.
That is generally what you need to do in these cases.
Actually you should call your police department, or in your case the county Sheriff, and your local District Attorney, and your state Attorney General, and FTC. In addition, call the Offices of Senator Jay Rockefeller, whose Senate Commerce Committee has been investigating and holding hearings on fraudulent charge cramming.
The charges are fraudulent, and the whole scheme is set up to steal money for "products" of no value, while creating the illusion that there was some "transaction" you supposedly "approved". The take is maximized by constructing the scheme to maximize the confusion around who is responsible, and pass off your account information so the charges can be run through under many different names, both to interfere with attempts to block them, and so that the fraud complaints are dispersed across jurisdictions.
The very difficulty you are having in stopping this is an indication of the care with which the fraudulent scheme has been constructed.
One of the conclusions resulting from the Senate investigation was that practically the entire nature of calls handled by "customer service" associated with these schemes is handling disputes and cancellation requests.
These are business schemes constructed for one reason: to take money for nothing while creating the appearance the charges were "authorized".
Dispute immediately, block the card or account, and follow up with a written dispute or fraud affidavit.
If you did not authorize the charges, you are not dealing with a merchant "billing error", you are dealing with a FRAUDULENT CHARGE.
Treat it as such.
https://complaintwire.org/Complaint.aspx/9kH0EMVdDgDJDwjMgid1Wg
I called the number our credit card company gave me (they should have the toll-free number of the company per transaction) and although i had to go thorough an annoying automated voice, in the end i was able to speak to a real customer representative (after 10-min or so wait) and was able to get a partial refund for Reader's Digest magazine which they say will be posted within 1 or 2 monthly statement, which I hope will not be a problem.