FRAUD

ComplaintsBanksWC *VALUE PLUS-V Direct Marketing--Continuity/Subscription Merchants

Complaint

0
Vanessa
Country: United States
I don't know this company nor I ever sign or subscribe to it. But I was charge not once but 4 times to my account in one day $16.95. I inform my bank and ask them to investigate who this people are, because I don't know them. I don't even know what they are about. I advice every one to always check your accounts and the smallest or weird thing that you see contact your bank and let them investigate and find out. Even if is just a few dollars because all they want is to test you and your bank to see if they can use your bank account making small transactions.If they are successful and don't get cut then they know they are able to hit you with something bigger later then. Chances are that by the time you notice it will be too late. So pay attention and contact your bank before is too late.

Comments

  • 0
    Virginia C Stone
    I recieved a letter from them saying since I ordered the shoe storage under bed and put my e mail twice this meant I accepted the fees for a continue discount. WRONG!!!! That was for my ordered This is how they get everyone>>>>>Please be aware... This is a rip off They took me for over a year and the Bank of AMerican got only 4 payments returned.  The attonery General of Missouri will be notified and a complaint against this  Co.

    It is so sad that in this world you have to be careful with online ordering. I will never ordered online again!!!! I learnt my lesson that compaies like value what ever is out there. BEWARE before you ordered check out the BBB account for them. I did not or I would have never ordered.
  • 0
    Virginia C Stone
    I found out today that I had ordered some shoe storage under the bed. During that ordereing they ask for you e-mail and they said since i Verify it twice that this gave them the right to charge my credit card for a membership one that gives you a target discount 25 credit. I never recieved it. More discounts--- never used as I never ordered this membership from them.  My BAnk Of American continue letting this be billed but they did give me 4 payments back  that's all they could do...  This co is a faurd!!! SO do not order any thing from under the bed shoes etc. I am sure that Target would not want there name assocated with this company nor  to name a few, (Ramada Inn, Days Inn, Blockbusters, Howard Johson).  This membership was to get a discount with these people..but I never ordered!!! yet This Vaue plus never sent me a card etc, I am at fault for  not cking and calling the BBB I do remember calling them  Value Plus when I seen the charge on my card. I said the first time they did it to stop it.  When I looked at my card bill I thought it was the St Jude Hospital that I gave to. Same  amount.  Well I hope those out there will not let themselves be like me.
  • 0
    hal
    I had a similar charge but for $9.78.  I wasn't sure what is was for, the description said "Direct Marketing - Continuity/Subscription Merchants" but after calling my bank I found out it was NetFlix.
  • 0
    Mickey Bullock
    I have just taken over my elderly parents accounts which includes a Visa card. I have just found 7 months worth of charges from WC Value Plus which my parents know nothing about. It also started showing up as SEM Value Plus. Beware, this is something you want to watch! I will call the bank so they will not allow the charge to go through in the future.
  • 0
    tireland
    BIG TIME SCAM! This company is a scam corporation. They advertise a FREE product for which you just have to notify them to cancel if you do not like the product. However, and this was NOT included in their advertisement, you must at your own expense and without prior notification return the product within a short period of time or you will find TWO charges on your charge card of over $69 without your consent. DO NOT FALL INTO THIS SCAM. THE PRODUCT IS WORTHLESS! IT DOES NOT WORK. THEIR BUSINESS PRACTICES ARE NOT HONEST!
    Check out their website. There is NO mention of having to return the product. It even falsely advertises that it is risk free. NOT TRUE. You unknowingly have to accept the RISK of having to pay to return this product if it doesn't work. Check out the website below.
    http://www.tryhydroxatone.com/?cp=4284&KEYWOR ... CFQGe7QodPlvpIQ
  • 0
    silvy
    Just today i had found a charge for $39.99 from DMI 877-5665450. I did had fell for a "special" offer from a company called Ivory White, with the understanding that if not satisfy, i could just cancel, in 14 days. Well, at the same day of the delivery i was charge for 19.95(my bank alerted me to) so i called the company and canceled, thinking that every thing was ok. Out of curiosity i went and checked my statement and discover the above said expense of $39.99. Now, what i did right is to use the virtual account that citi bank offer, so my real cc # wasn't used. I did noted at this point that the last 5 digit of the virtual account generated for the Ivory White promo was used. I then connected the 2. I contested the charge, very nice help full people, and i was told, because of the virtual account that my real didn't need to be closed. Love the service!
  • 0
    tj
    Also demand a full refund from the scam.

    Contact your local District Attorney regarding possible elder abuse charges.
  • 0
    tj
    Similar complaints:
    http://www.complaintsboard.com/complaints/ivory-white-c46661.html

    They appear to be running a teeth whitener "free trial offer" cramming scam, run like many of these, from Canada.  They may be another of many names under which a known Canadian scammer is operating.

    Although they claim you can "cancel" in 14 days, these scams generally place barriers in the way of actually cancel, including shipping the sample so it arrives after the 14 day cancellation period, using cancellation phone numbers that are rarely answered, failing to disclose up front that the "sample" must be returned to get a refund, or just "losing" your cancellation.

    Dispute fraudulent charges through your bank.

    File fraud complaints with FTC and your state Attorney General.

    Occasionally, a really shady debt collector tries to shake-down consumers for an additional fraudulent payment.  Don't fall for it.  Contact FTC and your state Attorney General, and review filing an FDCPA lawsuit for deceptive collection with a consumer attorney.
  • 0
    lennie
    Canceling your membership will stop the charges. You need to know what your talking about before posting things. If people listin to the calls they will realize what they say yes to. Every call is recorded so people can not claim they did not sign up.  You can get a copy of the recording by calling the company.
  • 0
    lennie
    However, this is the case with membership services that provides customer service for value plus, budget savers and other mumbership. Im not sure about google awards or other memberships
  • 0
    Lynn Risk
    I DO NOT WANT THIS SERVICE DO NOT WITHDRAW ANY MONEY FROM MY BANK ACCOUNT.
  • 0
    sugar berry
    I ORDERED A BUTTERBALL ELECTRIC TURKEY FRYER THAT I SEEN ON TV AND NOW THEY ARE CHARGING ME FOR TWO SUBSCRIPTIONS THATTHEY SAY I ORDERED FROM THE OPERATOR.. IT 'S NOT BUTTERBALL WHO IS CHARGING BUT THE COMPANY WHO IS REPRESENTING BUTTERBALL... JUST SAY NO LOUDLY IF THEY TRY TO SELL YOU SOMETHING DIFFERENT......CAUSE I SAID NO BUT THEY SAY I SAID YES
  • 0
    Natasha Watkins
    I have no idea who these people are they are trying to take 127 dollars from me im  pissed i did not in any way shape or from authorize this
  • 0
    BS  (Big Sucker)
    I suggest you do the same, know what you're talking about. For one I never talked to anyone by phone about my "FREE" subscriptions for only $2 processing fee. That $2 fee was just their tool to get cc info so they could make bigger unauthorized charges later on...which is exactly what happened in my case! WATCH OUT FOR THOSE FREEBIES FOLKS!!!
  • 0
    billysmom
    SCAM,SCAM,SCAM!!!I never got any notice of a renewal fee(51.00) from this company,called my bank & the customer service rep did a conference call to listen to the computer talk to me about resolving this issue. She recommended that I cancel my card to prevent anymore charges from them. She also told me that these companies will sell your credit number to other scam companies, Just remember, NOTHING IS FREE!
  • 0
    Tired consumer
    Call  this number to cancel (in this case Direct Marketing Continuity 1-877-781-3425). I had 4 magazines to cancel it is a tenacious process. You must go through the whole process for each one.  Once you select cancel, wait for the third choice, said no to the first and second choice which ask you to  continue receiving magazine at a discount and cancel the following year.

    To get a person press 0.
  • 0
    Concern Comsumer
  • 0
    Torrinal
    I saw an ad on TV for Miracle Socks which are compression stockings. The offer was a buy one/get one free. When I received my order, they had doubled the amount for the BOGO ., instead of seding them for free. In addition they charged me almost $30 for S&H ...for 4 pairs of stockings! After I complained on the phone, I was told to return the items and I would get a full refund. I only wish that this were the end of the story! I charged the stockings to a Barclays Card and that was the only time that I have used that card in months. My Barclays Card statements that I have received since that time have shown charges for "Continuity/Subscription Merchants" in the amounts totaling over $105. None of which I personally contracted for. So now I guess I will have to jump through the hoops all of you who have written previously to try to get my money back.

    All this comes on the heels of a purchase that I made online earlier this year from a store called Furniture Buzz which operates out of Savannah, Georgia for 2 pieces of office furniture costing $344.38 and I used my Paypal account to pay for it. After calling and emailing them for over 4 months and being told that the warehouse hadn't gotten my items in stock yet, I demanded a full refund, which they said they would send. WELL, guess what, I have no new furniture nor have I ever gotten my refund. Paypal and Bill Me Later said there was nothing they could do to help me receive my refund. Neither could the Better Business Bureau, the my local TV station's consumer watchdog, the Interstate Commerce Dept., etc., etc. During this time I also looked up this company's website and there were literally pages of people complaining of the same rip-off that i received. I just do NOT understand how people can get away with this crap!

    I am old enough to remember a movie from years ago called, "I'm Mad as Hell and I'm Not Going To Take It Anymore!"  It is a crying shame that even what they did in the film won't work anymore!
    If ANYBODY has any brilliant ideas and wants to share them with me, please feel free to add your 2 cents!
  • 0
    Jen
    My dumb husband signed up for free magazines at books a million. He did not know you had to cancel by a certain time. well we got charged. i called the number and canceled the order. NOTHING IS FREE.
  • 0
    Really
    So why do we have a Better Buisness Bu.I guess they dont see anything wrong with this company with all these complaints.Might even be in on it.Wouldnt surprise me.Way to go BBB.

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