"FBI reports there is a break in every 15 minutes"

ComplaintsScamsHome Security Alarm System

Complaint

+1
Julie
Country: United States
I am getting several calls a day from various numbers all with the same recording.  The FBI reports there is a break in every 15 minutes...It goes in to say that our household has been selected to receive a free security alarm system or an upgrade to our current system free of charge.  Press 1 if you are interested in protecting your home and family, Press 2 if you aren't interested.  I started with just hanging up.  They kept calling.  I have pressed 2 several times and it goes to complete silence and they keep calling.  With the last call (3rd call from a 3rd number in 4 hours, all with the same recording), I pressed 1 hoping to get to a person and it also just went completely silent.  How do I get them to stop calling?  We are talking 3+ times a day.  This is rediculous.  They do not give a name of the company.  Just a Press 1 if you are interested....

Comments

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  • 0
    Richard Bence
    | 2 replies
    Smith and Rosen Inc.,
    3840 W. Hillsboro Blvd., Suite 155
    Deerfield Beach, FL
    866-313-4070
    http://www.smithandrosen.com

    Smith and Rosen Inc.
    43 NW 45TH AVE, Apt 111
    Deerfield Beach, FL 33442

    These [***] call my home and cell phone on an hourly basis.  The call begins, “The FBI reports there is a break in every 15 minutes...It goes in to say that your household has been selected to receive a free security alarm system or an upgrade to our current system free of charge.  Press 1 if you are interested in protecting your home and family, Press 2 if you would like removed from the call list”.  Pressing 2 does not remove you from the call list!  If you Press 1 and ask any questions, they hang up.  

    They spoof the caller ID, when you try to call back the number is invalid.  By not identifying themselves you are not able to serve them with a Cease and Desist notice.  

    I am sure that they are violating Federal and State laws.  After months of harassment, I finally played along and discovered who they are.  They are a collection agency and have nothing to do with home security systems!

    Most of the time my US phones are forwarded to my number in Barcelona Spain; each time they call, I am charged 3 euros ($3.88).  I have a log of all the calls.  They have called me over 120 times in the last 3 months, they owe me apx $500.
    • 0
      Here is the personal number for this [***] replies to Richard Bence
      Neal Winograd
      43, Apartment 1 Northwest 45th Avenue
      Deerfield Beach, FL 33442-9392

      9545311929
    • 0
      mike replies to Richard Bence
      I'm getting the same phone calls every 15 minutes there is a break in what's the best solution for this matter let me know please at mikeherns93@Gmail.com
  • 0
    Information
    Just for some information- I realize that a lot of you think there is an actual security company calling you, but that is not so. This is not a real security company, it is a network of criminal spammers. DO NOT hit 1 or 2 to talk to them or be removed from the list!! This just confirms that someone lives at that residence and they will continue to call and they will also sell your phone number to other spammers since it is a verified line. Just hang up the phone when you get these type of calls. If they talk to you they aren't going to actually install a home security system they will just try to get your credit card info for payment and that's it, so DON'T talk to them even to ask to be taken off their calling list!! Unfortunately they use fake phone numbers so there is no way to block their phone call, and the FCC isn't doing much about it.
  • 0
    Callaawi
    | 1 reply
    Why you don't just ignore it. There is more trouble in life than someone giving you unwanted calls; few of them every day; that is the dark side of those pleasant technology  we are using in the comfort of our homes. Learn to live with it.
    • 0
      frp1va replies to Callaawi
      why don't you give me your number and I will tell them to call your number the next time they call.  since it is such a small nuisance to you, you won't mind taking my place.
  • 0
    Raquel
    I pay for the calls I get. Imagine having to pay 10 cents everytime these son of [***] call me? And its twice a day. I stopped picking up unidentified calls.
  • 0
    SYLVIA
    I get the same call early in the morning. I have alarm service and they immediately hang the phone up. Requests not to be called again because I am happy with my service. This piles calls on day after. Being on do-not call list is a waste of time with these peoples.

    Can some fix this?
  • 0
    jimmy60
    I tried this, I press 1 and let the guy talk for a second, then I scream in the phone so he hears it lol   my friend uses a whistle
  • 0
    They Might be dangerous
    Looks like they are keeping a record of when you are home and away with their insistent calling. If you sign up, they know you have no real security system, and maybe are marking homes that are not protected!  This may be a criminal ring looking to rob homes.
  • 0
    Avi Finkneurenstein
    | 1 reply
    They are not afraid of you, there is nothing you can do but moan.  They hear the moans all day every day.  They do not care because they are protected by the psychopaths you elect and they pay for. We need to business locations, home addresses and car licence plates.  Where do they live, where do they work?  Where do they shop?  Who knows them?  When they get a visit they may stop....
    • 0
      DeletedMedia replies to Avi Finkneurenstein
      The “home security” scammers are harder to nail down than the “Rachel, from card services” scum.
      Some older posts with info from 800Notes.

      “Most of these calls are from authorized dealers of one of the major alarm system companies (General Electric, ADT, Monitronics, Vivint, etc.). These companies perform "free" installations of security systems conditioned upon signing an extended monitoring contract with the alarm system company. The dealer is then compensated for the sale by the alarm company.
      These "authorized dealers" are permitted and encouraged to advertise aggressively under the alarm company's banner, and are notoriously abusive telemarketers.
      They are careful not to reveal the company's true identity until after you have been "qualified" as a sales lead, if ever. Properly prosecuting them requires answering the call and "feigning interest" long enough to get a live representative on the line and convincing that person to admit who they work for. Sometimes it is necessary to go as far as making an installation appointment and photographing the installer and his or her documentation.”
      “You should see the look on their faces when I pull out my camera after first getting their biz card and contract - often appointments are the only way to find out who actually called or on whose behalf a call was made. An ADT dealer junk faxed my former office - got a lead generator's # from the salesman - it seemed as if there were 3-4 layers to get through to find out who actually sent the fax. Monitronics has known for years, as has Dish Network, that many of their sales come from illegal telemarketing - it will be good to see some more published appellate decisions on this topic.”

      https://800notes.com/forum/ta-48a0eedf951c5ea ... security-alarms
  • 0
    Nancy
    After many attempts to have my number removed from their list (and yes, I am on both state and national DNC lists), I stayed on the phone long enough to talk  to a saleswoman from Home Protection in Brentwood, TN, who told me her company is associated with Alliance Home Protection in Warrick, RI, and with Monitronics in Dallas, TX. I wrote complaints on BBB websites in both RI and Dallas.  The Dallas BBB set up a complaint discussion with Monitronics, who put me in touch with Alliance, from whom Monitronics "purchases accounts". Alliance promised to put me on their internal do-not-call list so that neither they nor their "outside vendors" (aka annoying telemarketers) will call me on their behalf. Alliance said the outside vendors can call me even though I'm on state and national DNC lists because I must have "opted in" my phone number at some point when filling out an online registration of some sort. He promised to let me know the online vendor whose opt-in list I inadvertently ended up on. This opt-in explanation makes sense because I am also getting calls from several other robocallers not connected to home security. So-- moral of the story-- be careful when accepting terms of online sellers because you may be giving them permission to sell your name and phone number to others. Alliance man also said it's best not to press the option to be removed from calling list because that just confirms to caller than they have reached a real number.  Both Monitronics and Alliance were nice to deal with, btw. (I know, I know-- they're benefitting from being associated with these sleezy telemarketers.)
  • 0
    Lou
    Six of these calls this week; three in one day.  Five were the same recorded message, but one was an actual human being  (who hung up quickly when I complained about the number of offers of "free" alarm systems I was receiving).  I now just don't answer the phone.  If someone wants to reach me, they can leave a message or send an email (where junk can be sorted out more quickly).
  • 0
    M.J.
    The FBI reports there is a break in every 15 minutes... Yes, and this company is screwing you every 15 days!  It's all B.S.!!!
  • 0
    We All Know Too Well
    One and only one home security system used at this house in the past. ADT. They sell your number after it is
    no longer on the phone service response. Also your emergency backup number. FCC complaint has been entered with this information but I have little doubt that anything will ever be done to ADT which has caused this problem for many of us. I didn't even mention the Card Services/Account Services ones. If you don't say hello, it does not trigger the message usually.
  • 0
    scam the scammer
    I'm getting these calls at least twice a day lately. The last time I asked them if maybe they would call me a little less frequently than the FBI reports a break in. I doubt if that will work. Maybe I'll just set up an appointment for a Sunday and just not be here or act like I don't know why they're here when they show up.
  • 0
    roflcopter
    do they really need to start the call off with Hello...the fbi
    freaks me the fck out everytime
  • 0
    Mr. Return
    I simply started calling the number back using *65 + the number that called. I called over and over again. I was getting a recording and then finally someone answered. When I said hello, they said hello and then hung up. Then when I called I got a different message. Possible solution: Log each number that calls you and prefix the number with *67 and call back over and over again. I believe if they started getting anonymous return calls, by the thousands, they would stop. Just a thought.
  • 0
    Dun gone
    The ones that call me always say it's a GE system. Maybe we should start contacting GE
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