bill sent to me for phone charges
Complaint
Tammy McKenna
Country: United States
I received a phone bill yesterday stating that I owe 89.70 for collect calls the number it was billed to is not my phone number and I don't recognize the numbers that were connected from the bill was sent in my previous married name I just want to clear this up thankyou Tammy McKenna
Comments
This was the message that was played when you set up the account.
Brad
my #'s. i would like to know how you got my address and info. to create an account. i am
not paying for any bills and i would like to speak to someone live,not some automated system,
what kind of company are you????? cancel this account and send the bill to who ever made the
calls!!. i will hold you accountable if there is any identity theft. you are the primary responsible
party if there's any damage to my credit. i expect a response immediately!! If i don't hear from
anybody i will report this qtbill company to the B.B.B!!!! I am hoping someone will take responsibility
Damn CROOKS!
Send an invoice and I'll review it and pay it, if it's legit!!!!!!!!!!!
603-893-1211
PS) I am not a THIEF!!!!!
Chad
Chad
service qtbill.com
Chad
The only way to sign up a account with qtbill.com is to answer a few personally identifying questions! Once we confirm your identify your account is created.
You also would have had to accept the charges before creating the account. For example to purchase this product for $14.95 please press 1 now or press I accept button on a web site. Then you would had to have answer several questions to create the account. So it is hard to understand why someone at that phone number would have no idea about the bill or the account.
If you are unaware of qtbill.com and the account you might want to check with those people who also have access to your phone or internet. Also we respond to every email and can tell you who at that phone number used set up the account. We try to handle most customer service issues by email so we may send supporting billing information.
The only reason we would call you several times is that you have not responded to our calls and we our trying to contact you about your account .
If this posting has not helped please email us at service@qtbill.com or call 1-866-518-0391.
Chad
qtbill.com