Regarding Airtel customer service

ComplaintsCellphone ProvidersAirtel Postpaid

Complaint

0
Ajay Kumar Jain
Country: India
I have applied for safe custody of my mobile number 9845783964 (post paid connection) on 3rd july' 2007, but till now it has not happened, I am not using my mobile since 3rd july, but I got the bill for the month of july (Monthly rent).

I already logged complaint online 2-3 times on airtel website and also sent a mail to 121@airtelindia.com, but I have not got any response and nothing has been done till now.

I am out of station(abroad) since last month, so I asked my friend to follow up the matter. My friend went to Airtel office 5-6 times and at the end they informed him to pay july month bill (Monthly rent + taxes + rs. 50 fine for late payment) and again apply for safe custody (I dont know why).

I dont understand what type of service they are providing to their customer, if this matter is not going to solve soon I am planning to discontinue the airtel connection.

Comments

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  • 0
    LIPIKA DUTTA C/O SUNSHINE
    i have lost my received call data on the date of 04.11.09. Pls send me only incomeing call no of 04.11.2009.becaus it is very improtant number which has stoped  my very urgent work(marriage & work).plz kindly needful in my request.And send the data as soon as posible.and mail my id it is khusihasi@gmail.com and my cont no 9007009268 .
  • 0
    airtel_presence
    Dear Customer,

    Trust your concern has been resolved. If you’re still facing the issue, please get in touch with us at airtelpresence@airtel.in.

    Regards,

    Manoj Kumar Srivastava
    Airtel Customer Service (NET)
    Bharti Airtel LTD
  • 0
    airtel_presence
    Dear Customer,

    Trust your concern has been resolved. If you’re still facing the issue, please get in touch with us at airtelpresence@airtel.in.

    Regards,

    Manoj Kumar Srivastava
    Airtel Customer Service (NET)
    Bharti Airtel LTD
  • 0
    Santanu Chatterjee,Kolkata -700010
    I have been facing real problem with the Airtel service provider for the last3/4 days.My caller tune song is being changed/disconnected by a person who is doing this mischief from mobile no-9903763327, as a result every time Rs 45/-is being deducted from my prepaid amount towards new connection & new caller tune.As of now I am having negative balance in my a/c. I reported this matter to the service provider; their reply is" We cannot do anything in this regard,since the request has come to us from the said number & accordingly we have done it." Strange & funny reply, anybody from any number can change the caller tune of others by requesting them ;when i asked them that they should  check the number from where request has come and if it is from the same number they should honour; their reply was negative. Under the situation ,I am at a loss what is to be done now. Anybody can advice my future course of action!
  • 0
    Kamillas
    Dai thirutu payale Vanguna Kadana Thirupi Kuduthutu Pesu...
  • 0
    FATIMA
    I want my Airtel no.9867384446 bill from June'10 to Sep.10 I have already registered e-bill then why am I not getting my bill plz satisfy my query ASAP.
  • 0
    FATIMA
    I am using Airtel Postpaid Phone with number: 9867384446 and i have not recieved the bill from last 3-4 months. Kindly let us know the pending amount & reply by e-mail id i.e t_tanya_tanu@yahoo.com as soon as poosible  



    Thanking You,

    Yours truly,
    fatima
  • 0
    Suresh kumar
    hi,

    Dear Sir/mam,
     
            My postpaid connection number is + 91 814564-48943. I have a request to Airtel service provider will you concern me on my mail ID which i given on the form so please give me the information on my mail ID.
       
           I steel waiting your response from Airtel service provider..........
  • 0
    S.Mathiyazhagan
    i am mathiyazhagan my number is 9790182321 i need my dec month bill summery send my mail id  yazhagganspb9@gmail.com
  • 0
    SHAILESH MAKWANA
    I want know my bill.
  • 0
    SHAILESH MAKWANA
    I WANT TO KNOW MY BILL.
    MY NO IS 9662014409
    shailesh_mita@yahoo.in
  • 0
    sekar.c
    START EBILL sekarc64@gmail.com
  • 0
    Ravindran(007 task force)
    Dear Sir / Madam,

           
               9003009057-My Airtel number is not worked till date so kindly activevated

    Regards
    Ravindran-9500123198
  • 0
    9866559678
    i have not received last 5months my air tel (cug) postpaid billmobile no 98665 59678 kinly sene e-bill through my id aprsborabandaboys@gmail.com
  • 0
    M.Swaminathan
    My land line no - 0452-4382216, we are using land line connection with net connectivity, for the past two days there is a Problem in net work & land line & from yesterday both the lines didnt wrok, So pl treat this complaint as Most urgent & try to resolve the same before today evening ( My mob No: 98421-54459)

    Contact Address : No: 41, Nanmai Tharuvour Koil st., Madurai - 6250 001

    Reg/M. Swaminathan
  • 0
    amritpal singh
    sorry to say....way of talking is zero....they did not solve problem......matlab problem ko jadda vada dete hai....extra bill laga dete hai..baad mai deduct v ni krte.........koi stand hi nhi hai....kabhi kuch kehte hai baad me inkar kar dete hai k humne to kuch kaha hi nhi.
    • 0
      ASHOK PARIHAR
      i have use a airtel  postpaid service last 2 years  with mobile no 9782378907
      i have recive a bill no 799941028 its very extra  amount from last month , i cant unable to pay this amount , so plz send me again new bill detail , as soon as posiable
    • 0
      ASHOK PARIHAR
      i have use a airtel  postpaid service last 2 years  with mobile no 9782378907
      i have recive a bill no 799941028 its very extra  amount from last month , i cant unable to pay this amount , so plz send me again new bill detail , as soon as posiable
    • 0
      kapil
      i got a call from ur team regrd new Airtel number..... jst i have to giv thm 300/-Rs. Per Connection....
      So i have bought 2 airtel post paid connection, 1st number is Act & 2nd number is not yet act ... due to address verification i had given same address fr bht the new numbers. Due to address verification. So I also contact to your customer care executives for the same.

      They couldn't give the satisfactory answer. Actually your customer care services are worst service among I had seen before. I am having problem since last 2 weeks but nobody responding from customer care. & also the Person how called me from +917718869704 even he is not rplyin my calls I had called thm mny times. I have lots of problem since last 2 weeks due to this. if u cant act my number thn refund my amount 300/-Rs.

      That's why I make this complain and request to Airtel authorities to solve the problem as early as possible. if my prblm will not solve i within 24hr i will go Consumer Court fr same.
    • 0
      ajay mishra
      Airtel - Postpaid — Outgoing calls barred
      Hello,

      My mobile number is 9910990749(delhi). The outgoing calls have been barred on my number for the past one daysbecause i hv some finiancial ploblem, so my some bill would be pending, i am already inform to airtel cust care my salary would be deposit date of 10,so i am clear all pending bill, problem by giving call-backs and informing the status, i am use in airtel service lasst 2 year in same number, even possible so i am pay online payment but my home town mo, so i have no any option, so plz continue my services 10 dec, i m surely commit it i m payment pay all any how, my no credit limit 7000/-

      I dont know what kind of service you guys promise to provide, your Customer Care is good for nothing. You guys blocked my outgoing without even giving a warning or informing about it. And then you also dont know the reason why it has been barred.

      If the number doesnt start working by the end of the day, it will push me to drag the issue to the highest authority.
    123Next

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