Regarding Airtel customer service
Complaint
Ajay Kumar Jain
Country: India
I have applied for safe custody of my mobile number 9845783964 (post paid connection) on 3rd july' 2007, but till now it has not happened, I am not using my mobile since 3rd july, but I got the bill for the month of july (Monthly rent).
I already logged complaint online 2-3 times on airtel website and also sent a mail to 121@airtelindia.com, but I have not got any response and nothing has been done till now.
I am out of station(abroad) since last month, so I asked my friend to follow up the matter. My friend went to Airtel office 5-6 times and at the end they informed him to pay july month bill (Monthly rent + taxes + rs. 50 fine for late payment) and again apply for safe custody (I dont know why).
I dont understand what type of service they are providing to their customer, if this matter is not going to solve soon I am planning to discontinue the airtel connection.
I already logged complaint online 2-3 times on airtel website and also sent a mail to 121@airtelindia.com, but I have not got any response and nothing has been done till now.
I am out of station(abroad) since last month, so I asked my friend to follow up the matter. My friend went to Airtel office 5-6 times and at the end they informed him to pay july month bill (Monthly rent + taxes + rs. 50 fine for late payment) and again apply for safe custody (I dont know why).
I dont understand what type of service they are providing to their customer, if this matter is not going to solve soon I am planning to discontinue the airtel connection.
Comments
So i have bought 2 airtel post paid connection, 1st number is Act & 2nd number is not yet act ... due to address verification i had given same address fr bht the new numbers. Due to address verification. So I also contact to your customer care executives for the same.
They couldn't give the satisfactory answer. Actually your customer care services are worst service among I had seen before. I am having problem since last 2 weeks but nobody responding from customer care. & also the Person how called me from +917718869704 even he is not rplyin my calls I had called thm mny times. I have lots of problem since last 2 weeks due to this. if u cant act my number thn refund my amount 300/-Rs.
That's why I make this complain and request to Airtel authorities to solve the problem as early as possible. if my prblm will not solve i within 24hr i will go Consumer Court fr same.
Hello,
My mobile number is 9910990749(delhi). The outgoing calls have been barred on my number for the past one daysbecause i hv some finiancial ploblem, so my some bill would be pending, i am already inform to airtel cust care my salary would be deposit date of 10,so i am clear all pending bill, problem by giving call-backs and informing the status, i am use in airtel service lasst 2 year in same number, even possible so i am pay online payment but my home town mo, so i have no any option, so plz continue my services 10 dec, i m surely commit it i m payment pay all any how, my no credit limit 7000/-
I dont know what kind of service you guys promise to provide, your Customer Care is good for nothing. You guys blocked my outgoing without even giving a warning or informing about it. And then you also dont know the reason why it has been barred.
If the number doesnt start working by the end of the day, it will push me to drag the issue to the highest authority.
I am sorry to bother you sir, I have paid my mobile bill last month may 2017 .now my outgoing call is been barred . I spoke to them and complaint 5 times to your air tel executive no body is helping me i have requested them that I will pay the bill by tomorrow with out fail but still no body is helping ,
I tried to call the customer care asking for manager attention they kept my call for hold almost mints .
my humble request you to kindly look into the matter help me to get the problem solved.
I hope you will do the needful request.
Warm Regards
A John Joseph
9972391256
I am sorry to bother you sir, I have paid my mobile bill last month may 2017 .now my outgoing call is been barred . I spoke to them and complaint 5 times to your air tel executive no body is helping me i have requested them that I will pay the bill by tomorrow with out fail but still no body is helping ,
I tried to call the customer care asking for manager attention they kept my call for hold almost mints .
my humble request you to kindly look into the matter help me to get the problem solved.
I hope you will do the needful request.
Warm Regards
A John Joseph
9972391256
I am sorry to bother you sir, I have paid my mobile bill last month may 2017 .now my outgoing call is been barred . I spoke to them and complaint 5 times to your air tel executive no body is helping me i have requested them that I will pay the bill by tomorrow with out fail but still no body is helping ,
I tried to call the customer care asking for manager attention they kept my call for hold almost mints .
my humble request you to kindly look into the matter help me to get the problem solved.
I hope you will do the needful request.
Warm Regards
A John Joseph
9972391256
I had visited twice for Aadhar update for my entire above mentioned connections and firstly was made to wait over 45minutes and was asked to move out as server down, wasted my entire time and energy and no courtesy to adhere to customer.
On my Second visit the officer attending me was incompetent and inefficient to update the Aadhar and failed to link and was rude in customer service.
This service is not acceptable and I don't want to make third visit and waste my time. I need an alternative to update my Aadhar. I'm not going to make third visit.
I don’t understand what type of service they are providing to their customer, if this matter is not going to solve soon I am planning to discontinue the Airtel connection.
Please confirm the alternative option for same
Look forward to hearing from you
with kind and cordial regards
Himanshu
i would like to inform you that i have paid last bill amount 1860/- rs by cheq no :9392 dt : 20/09/2017 of mobile no 9662505638 in you silvassa airtel branch is located on aadiwasi bhavan , silvassa.
i want to say you that my cheq no : 9392 dt: 20/09/2017.have cleared by bank and credited in your airtel account , when ever 1860 Rs is not debit from mobile bills
so please do the need full
i would like to inform you that i have paid last bill amount 1860/- rs by cheq no :9392 dt : 20/09/2017 of mobile no 9662505638 in you silvassa airtel branch is located on aadiwasi bhavan , silvassa.
i want to say you that my cheq no : 9392 dt: 20/09/2017.have cleared by bank and credited in your airtel account , when ever 1860 Rs is not debit from mobile bills
so please do the need full
I have taken 2airtel prepaid numbers 7993123755 and 45 and got a recharge of 499 for both the number but main prob is there is worst network facility for last 1month tht too in Hyderabad I am vexed with this... And got another number 9550639942 for this number the network is zero completely. I seeked help with customer care for more than 5times I don't get a proper solution with this.... Tell me this either I hang with this type of service or move to another
Those telecome company are lotting us and we still use their service
Thanks for "Jio " who had change this
Go for jio
hope for a early reply and action Pl
Best Regards.
SANTOSH KUMAR DAS
ph-9804202900
M/S JUST FOR U
Jagacha G.I.P colony Howrah-711112
hope for a early reply and action Pl
Best Regards.
SANTOSH KUMAR DAS
ph-9804202900
M/S JUST FOR U
Jagacha G.I.P colony Howrah-711112