Unsolicited calls on home and cell phones
Complaint
Martha
Country: United States
Have received calls on both my home and cell phone, both of which are listed on the do not call register. Pushed one to speak with someone and learned name of company is "Carpet Care Specialist". No such company listed. I asked person why they are calling when I'm on DNC list and they hung up.
Filed complaints for both of my phones on the DNC web site: https://www.donotcall.gov/complaint/complaintcheck.aspx
I've looked up this number and found out that I'm not alone!
Filed complaints for both of my phones on the DNC web site: https://www.donotcall.gov/complaint/complaintcheck.aspx
I've looked up this number and found out that I'm not alone!
Comments
Have received calls from 310-494-0252 on both my home and cell phone, both of which are listed on the do not call register. Call is a robo call that says to push 1 if interested in having your carpets cleaned. Pushed one to speak with someone and learned name of company is "Carpet Care Specialist". No such company listed. I asked person why they are calling when I'm on DNC list and they hung up.
Filed complaints for both of my phones on the DNC web site: https://www.donotcall.gov/complaint/complaintcheck.aspx
I've looked up this number and found out that I'm not alone!
Complaints against "Carpet Care":
https://800notes.com/Phone.aspx/1-310-402-5119/3
Numbers used:
310-402-5119
310-494-0252
Possible leads:
https://800notes.com/Phone.aspx/1-310-402-5119/5
(310) 402-5119 is a Landline
Name: unlisted
City: Los Angeles
State: CA
Zip Code: 90035
County: Los Angeles
Carrier Details: Broadwing Communications, Llc - Ca; Los Angeles, CA 90035
http://whocalled.us/lookup/3104025119
"2008-01-30
op
on the map, the location of the hollywood address is a major telemarketing company"
"2008-02-01
freak
got a call on my cell. did not pick up since it was an unknown number. I called back twice without any answer or recording. . phone bis located between the 105 & 110 FWY CROSSSECTION OF EL SEGUNDO BLVD"
"2008-02-07
tom
ditto...to my emergency cellphone at $1 per minute!, they hung up when questioned. Another forum https://800notes.com/Phone.aspx/1-310-402-5119/2 has identified 310 402-5119 as belonging to a telemarketing/internet company Broadwing Content Delivery Network whose telephone number is 1-800-Broadwing (800 276-2394)a subsidiary of Level 3 Communications of Broomfield,CO 877-321-5465 James Q. Crowe CEO, or local LA office 512 742-3700.
A possible client might be Quality Carpet Cleaning running the Google banner ad on this website, 800 675-7768 Al Moses, 4701 W. SanFernando Road, Glendale, CA 90039, -this is unconfirmed."
"tom
it seems there is a Level 3 Abuse Hotline for people in need of more: 877 877-0648"
So what is being done about it?
Anyone call the LA Times, California Attorney General? FTC???
"Licia - 12 Mar 2008
I received a call from 310-405-6388 and did a reverse directory search and the number originates in Lakewood, CA and the carrier is Teleport Communications in Los Angeles according to freecellphonetracer.com
Caller ID: California"
https://800notes.com/Phone.aspx/1-310-405-6388/5
"Rating: +9 Mike - 1 Mar 2008
ATTENTION EVERYONE!
I went ahead and booked a carpet cleaning appointment for them to go to a vacant house. I waited up the street and watched them park accross the street. It was a man in his early 30's driving a small older model red truck which was UNMARKED. He came out and knocked on the door a few times. I was able to get a license plate number. That license plate number is 3P0G927 (California Plate).
After waiting in front of that house for several minutes I received a call on my cell phone. The number they called me with was 818-534-6825. They said that the carpet cleaner is waiting in front of your house and I told them that they have the wrong number.
I tried doing a reverse lookup on that number online at whitepages.com and all I can find out at the moment is that the number registered in Northridge, CA. Unfortunately my cell phone number was not on the Do-Not-Call list so I cant report them myself but hopefully someone out there can use this information to report them. Email me at miket818@yahoo.com if I can be of assistance.
Caller ID: 310-405-6388
Caller: Carpet Cleaning Specialists (Fake Name)
Caller Type: Telemarketer"
"P - 3 Mar 2008
I called the 818-534-6825. Some Mexican guys picked up and confirmed they cleaned carpets. But wouldn't tell me their company name.
Someone needs to find out who they are working for.
At least I can crank call them now.
Caller ID: P"
I have called ATT they said they can do nothing because the call came out of the local area - in my case 650 coming into 925. But the said I could file a police report for nuisance calls. Need to know the number and time of the call to trace it and go after them.
its these guys. FCC complaint registered. $10,000 fine in Iowa!
I don't have caller ID so I wonder if anyone has any current information on these people so I can file a complaint with the California PUC. The local telephone company won't put a trace on my line unless I file a complaint with the local law agency, and the local law agency won't take a complaint on robocalls.
I'm in Los Angeles area, today is Aug. 2, 2008
that's what i'm going to do next time they call. send them to a wrong address. they are calling me on average about once every 2 weeks. i'm also on the dnc. been there for over a year.
That's it ! 9 digits.
I pushed 1 to find the name of their company. She hung up on me.
If they call you, set an appointment for an invalid address using an invalid name and phone number. Get their number to call back if you need to change your bogus appointment. Make sure you verify the company name. Then file your complaint with both the FTC (https://www.donotcall.gov/Complain/ComplainCheck.aspx) and the FCC(http://www.fcc.gov/cgb/donotcall#howtocomplain)
Call them back at the number they gave you and TELL THEM that you are cancelling the appointment because you filed complaints with the FTC and FCC for their persistent telemarketing calls.
You can also contact FTC staff directly to ask how the case against Carpet Care is going and how you can help:
STAFF CONTACTS:
Jessica D. Gray,
FTC Southeast Region, Atlanta
404-656-1350 (Craftmatic Industries)
Mary Benfield,
FTC Northwest Region, Seattle
206-220-4472 (ADT Security Services, et al.)
Barbara Y.K. Chun,
FTC Western Region, Los Angeles
310-824-4312
Kerry O’Brien,
FTC Western Region, San Francisco
415-848-5189
Thomas N. Dahdouh,
FTC Western Region, San Francisco
415-848-5122
I did that and when they called to make an appointment for cleaning I claimed a busy calendar and asked if I could call them next week to schedule service.
They are Liberty Carpet in Van Nuys - 818-510-4401. I called the number back and they answer the phone, "Liberty Carpet". I filed a complaint with the FTC, don't know what good it will do, but they clearly violated the DNC list.
I called the Liberty Carpet # and said "I got a call on my machine" and the person on the other end said "Oh yeah". He obviously knew what I was talking about. I told him I'd contact the FTC if they continued calling me. I think he may have hung up before that, but I didn't hear a click, so maybe he just listened to me and pretended to hang up.