Unsolicited calls on home and cell phones

ComplaintsUnsolicited Phone CallsCarpet Care Specialist

Complaint

0
Martha
Country: United States
Have received calls on both my home and cell phone, both of which are listed on the do not call register.  Pushed one to speak with someone and learned name of company is "Carpet Care Specialist".  No such company listed.  I asked person why they are calling when I'm on DNC list and they hung up.  
Filed complaints for both of my phones on the DNC web site: https://www.donotcall.gov/complaint/complaintcheck.aspx

I've looked up this number and found out that I'm not alone!

Comments

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  • 0
    Kevitivity
    I got a simular call from from an un-named carpet cleaning serice.  I left my name and number when prompted in the hopes of speaking to a live person and getting more info on these lowlifes.

    A woman calling herself Caroline called later that same day with a caller ID of 818-465-6973.  She said the name of her company was California Home Care and wanted to make an appointment for the very next day.  I told her we would be out of town and that I need to call them back.  "Caroline" then gave me their toll free number: 877-270-2921.

    Clearly these scum are using many different company names and phone numbers in an effort to keep people confused...
  • 0
    cuppycake
    Quality Carpet Cleaning aka koala.t.carpet
    Sorry ppl I used to work for this sorry company.
    We never dialed out any #'s it was an automated dialer,
    with your own #'s you put on the internet. :(  sorry
    Guy's buy that's how the business works. Call
    1800-675-7768. 4701 W. SAN FERNAND, LOS
    ANGELES CA 90039and complain to Mark,
    he's the only supervisor of Teresa but u can't
    understand her ass. And don't be surprised if
    he'd yell at you, a homeless pregnant girl Living In her car he pushed her down and fired her in front on many staff so he is evil same birthday as Hitler.
    .
  • 0
    Norm-Redondo Beach
    I'm on the DNC list; isn't everyone? Just hung up on a robo call about carpets but before any offer. Then since caller ID had a number I tried it. (I've been doing this recently - mostly get busy signal, disconnected # tones, etc.)

    1-347-298-1357 "You have reached Carpet Care. All of our representatives are busy. Leave your name and number for a return call."
  • 0
    woodstock711
    this just happened here in NJ Dec 16 2010 at 1:54 the number they used was 306 201 5456
    i called in a complaint to the FTC
    how do we stop this?
  • 0
    woodstock711
    This just happened here in NJ Dec 16 2010 at 1:54 the number they used was (Correct number) 308 201 5456
    i called in a complaint to the FTC
    how do we stop this?
  • 0
    Aaron
    They just called me from 405.217.2378. I pressed 1 to talk to someone and when I pressed for information she hung up. I wish I had thought of sending them to the house across the street also. I called the number back and it is disconnected.
  • 0
    Hoop Habit
    This number 405.217.2378 calls my line 3-4 times per week! I have an unlisted number and no call directory.... any clue to what or why this is? Thanks!
  • 0
    Sarah
    | 2 replies
    They keep calling me too and have been for the past 2-3 years. I keep pressing 1 and they hang up on me immediately.  They just called again today and I pressed 1...acted like I was interested.  Lara was her name...I asked if it was Diane's Carpet Care...and she said no it was Carpet Care...then I asked the price as if I was interested NOT...and she said $49.95 for 2 rooms with hall free.  Then I said i wanted my number removed from their caller list and she hung up before I could finish my sentence.  The nerve of these people.  It's so frustrating they call every week...Someone needs to STOP them STAT!  I would NEVER have them clean my carpet..I just feel bad for the lonely or trustworthy and let them perform service.  If they aren't responsible enough to respect the request to remove you from their list, why would we want them to perform service....Idiots!
    • 0
      robin replies to Sarah
      I wonder if they are just calling to verify that our numbers are valid numbers so they can sell them to companies.
    • 0
      santa monican replies to Sarah
      I have been getting the calls for years [10? 15?] and yes when I ask to be removed she hangs up immediately.
      got one today [from a spoofed number?]. I am in LA area and area code of call was 509.
  • 0
    Frustrated
    I also receive these calls in the early morning hours from Spoofed numbers in the SF Bay.  They too hang up when you question them about their company.  I called the FTC who advised they are taking all complaints with the name "Carpet Care" in the complaint line, seriously.  Please file a complaint and I will continue to research this company and see what I can find out.  Lets all take a stand!
  • 0
    Frustrated
    By the way, they called me from 650-254-6505
  • 0
    K Powers
    Barbara Chun is NOT the contact for FTC Western Region.   The calls continue - same company, same racket.  There is a website for DNC Violation complaints:  https://complaints.donotcall.gov/complaint/complaintcheck.aspx
  • 0
    TWilliams
    | 2 replies
    I've been receiving these for a while now always coming from 701-671-9123. Pressed 1 a few times to talk to the lady. Last time (earlier today - 1-18-13) asked where they're located and she said Olympia (she'll just say whatever city it is that you're calling from).  Asked what the company name was and she said Carpet Care.  Asked for a call back number and she hung up. I've called the number back and tried to be removed from their calling list but it doesn't work. Have reported to the FTC a couple of times. Gotta assume there's just a bunch of people all over with carpet cleaning gear that subscribe to this robocall and then when you push one, they'll route you to a local company.
    • 0
      Mighty joe replies to TWilliams
      | 1 reply
      I just got the call again - I'm in the Los Angeles area - and instead of complaining I set up an appointment for them to come to my next door neighbors business so when they show up their my buddy will call me and I can go over there and ream them out.  And every time they call i will do it again and again with a different shop in our building.
      • 0
        Craig in Alviso replies to Mighty joe
        Excellent approach! Fines don't seem to do much, but driving their costs up may destroy their business model. My record for keeping one of these poor rubes on line was over half an hour. Nothing personal on them, it's their bosses who need to hurt. Keep calling them out!
  • 0
    Charles
    If they call me again I will make an appointment. If they appear at my home I will get the license number off of their vehicle, get a make of their vehicle and note any markings on their vehicle, I will then call the police and give the dispatcher their license plate number, etc. and hopefully the police will arrive in time to question those guys.
  • 0
    JH
    I just made them an appointment for cleaining the carpet for my local FTC office. In Seattle there address is 915 2nd Ave # 2896, Seattle, WA 98104. Give them the name of FTC director, Patricia F. Bak as the contact. Wish I was a fly on the wall :-)
  • 0
    Andy
    661-385-9748 - Located in Edwards, California.  
    Carrier is TELEPORT COMMUNICATIONS GROUP - LOS ANGELES
  • 0
    M.G. 06-04-2013
    What I recomend to every one is diall the one as stated, make an appointment.
    (You don't have to give your actual address.) If you do, when the tech arrives tell him
    you never made that call. You don't want the service.
    Aks the tech who was the dispatcher and from where that you want to make a complaint.
    If we all were to do this all the time maybe then they will get the message.
    Can you imagin the results out of this?
    Talk about getting people pissed. Nice turn around.
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