Shopping Club Fraud

ComplaintsScamsTLG Great Fun - TLG Shopper

Complaint

0
Chip
Country: United States
I called TLG Great Fun to cancel my membership last September. However, I am still getting charged monthly fees by TLG Shopper!
Not only that but I was charged the 16.99 monthly fee 3 times in October! Thats 5 monthly fees in 3 months since calling to cancel my account.
I got the phone number for TLG Shopper from my credit card statement (800) 526-4848. When i called them, I was told they have no record of me calling. The representative said "Maybe you called TLG Great Fun but you didn't call us"
Bottom line TLG Great Fun cancelled my account but they never cancelled the TLG Shopper account.
Now that TLG Shopper is cancelled - what other TLG company is going to start charging me next???????

Comments

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  • 0
    Ian
    | 2 replies
    I was charged for 15 months unknowingly and lost $300. I say we all band together and try suing this company because clearly they are a fraudulent company stealing people's money.
    Anyone interested?
    • 0
      Becca replies to Ian
      I too was charged over 300 dollars...I don't know how I didn't noticed the charges
    • 0
      Aminata replies to Ian
      Definitely i agree this is so wrong in so many levels.this same company have been charging us for the past 3months and seems it impossible to get rid of them .
  • 0
    Danielle
    I just called for a 3rd time to cancel my membership, that against my better judgement, was forced buy in the first place.  I was told that they have no record of me calling to cancel and that I would have been given a cancellation confirmation number (which they gave me today) but not the other 2 times I called.  I cancelled my membership DURING the so called "FREE TRIAL" period back in February and I'm still being charged.  

    I was told, I don't "qualify" for a refund and therefore that I to write a letter requesting a total refund.  I have to fax my letter to 800-964-8115.  Has anyone had this experience and if so what was the outcome?
  • 0
    Candice
    I cancelled my "membership" in April only to get billed again in May. When I called, I asked why i was still being charged since the conversation was supposedly recorded and they should clearly see where I firmly cancelled. They said no, that what the representative wrote for that phone call was that I was "convinced to continue membership" ABSOLUTELY NOT!! I filed a claim through my bank to get my money back and they have stopped charges being taken from my account from TLG. They "promised" me I would no longer see any more charges billed to my card in the future, but since I've heard that before and don't trust any of the people working for this scam, I took every precaution I could to prevent any more of my hard earned money being taken by this awful company.
  • 0
    David H
    I too was charged by this company for almost a year after I canceled TLG Great Fun. I didn't notice because I never use this card nor did I ever use their service.  Contacted Capital One and they initiated a 3 way with this company.  The first person offered that I fill out a form and mail or fax it in.  I told him that was unacceptable, then he put me through to his supervisor.  He agreed to cancel the billing and for a full refund, Capital One tech got the confirmation numbers and notated my account.  They have 30 days to refund or I will dispute with Capital One and get the full amount.  Hope this helps.
  • 0
    P Satyani
    When i finished my online air ticket booking, i got 20$ cash back offer i called them and since that they are taking 1 dollar each day from my account, i don't know more about TLG but could you share how to stop this?
  • 0
    jon rossi
    I too, canceled the TLG shopper advantage they were getting $21.95 a month from me. From Dec 2012 to now Oct 2013. They said I join in Nov 2012 they charged $1.00 don't remember that one. So now they said reimburse me two months $43.90. I said what about the other $175.00 + dollars gone with the wind. The co. a fraud.
  • 0
    tj
    They are running a craming scam.

    Immediately contact your bank to dispute charges.  Do not depend on promises of "refunds", as that not only allows them another chance to slip beyond the bank dispute period, but avoids pushing the chargebacks back through the payment system, which is supposed to result in red flagging and shutting down merchants who make unauthorized charges.

    Be sure to have your bank block your card number or shut down your account, even if you have "cancelled", as protection in case they attempt to "accidentally" resume charges later.

    File fraud complaints with FTC and your state Attorney General.
  • 0
    chamekia
    This company started charging me and ive tried to cancel and still being charged
  • 0
    Janelle
    I've had it with this company! I was billed twice for 2 months (4 transactions) I called and cancelled but after reviewing my statement, I realized I was still being charged. So I called back again (now my blood boiling) so I'm told my shoppers advantage was closed but not my great fun. I said "what"???? Then he proceeded to say they are 2 different companies but here's the kicker, he's able to cancel My Great Fun membership even though they are 2 seperate companies. Hmmm, 2 different companies doing separate billings but he can cancel the one that wasn't cancelled from my first phone call. Are you kidding me? I said you guys are a SCAM! Then he said ma'am, we've been in business for 20 years. I said, yeah 20 years of scamming people. Btw, I never received my rebate, I received nothing from this company except charges, interest, and a MASSIVE headache!
  • 0
    maggy
    I was charged twice in the amount of $1 and then twice monthly for three months for $16.99 each time.  This was a fairly new card from Capital One which makes me believe this may be a breach on their end. Its strange that my card number could be stolen if I never used it online. Then only purchases prior to the charges were at home depot. When I noticed these charges, I pressed the "dispute charge" button under their charges on my online account and poof!!!....The money was refunded directly from Capital One in under 24 hours, no questions asked or explanation asked for other than my clicking on the "I don't recall this charge" on the online form. Don't get me wrong, I am thrilled to have the money back. But, it makes me believe they know all about this happening and why.. I also noticed they refunded me an additional $25 "late fee" which I never requested. I'll take that as the "i'm sorry" I deserve and press on..
  • 0
    Johann
    Hello my friends i´m writting from Colombia, the last year i was in USA, and I did shopping from booking and differnts companies by internet, a this time i have been getting some chargers from TLG SHOPER and TLG GREAT FN without my permission....that is a SCAM
  • 0
    Scott
    Wow, this is such a disgusting enterprise. Everyone needs to report compaints with the CFPB. I am!
  • 0
    Angie
    Yes they have been billing me 4 a year and I have not notice cause I don't use the card but now I am  waiting on a refund they say it take 7 business days we will see it is 12/3/16
  • 0
    Ia Ong Xiong
    I remember buying this membership in the past two years when I buy this plane ticket to Fresno, CA. I believe I already cancel this membership when I comes back from my trip. I just called TLG SHOPPER to check awhile ago and they said I have not cancel the membership. But, they keep taking money out of my bank account for TWO [***] YEARS!!! Can I still get a refund?
  • 0
    Christiana Mather
    I have been charged by this company since December and I've just realized it now. I cancelled the membership during my "free trial" I have no idea why I'm still being billed. I'm calling the company tomorrow but I honestly have no idea how to stop these charges!
  • 0
    NKB
    They are a SCAM...the phone number they provided 800 728 4981 goes no where...
  • 0
    cbow
    Only way to get rid of these people is to call your bank, cancel the card and request a new one. It's the only way to rid of these scammers
  • 0
    Rose
    My x-husband was a porn sex feen!  He had consistently accessed this site along with the "similar travel site." Each time he called he was charged 14.99.  When I called today, there was NO ONE that could tell me why there was such a charge.  Undercover porn/sex service?
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