Allied Auto Warranty is a scam! Beaware!
Complaint
Ron
Country: United States
I recently spoke with someone named Dan Ferguson at Allied Auto Warranty. In his emails to me he claimed that he was a "Certified Auto Service Contract Specialist."
I had asked him to provide any proof of certification. I needed to be sure that the company was ligitiment and not just out to steal my money.
Apparently, asking for someone's credentials is frowned upon now a days. As soon as he received my request for proof, it turned ugly. Dan at Allied Auto Warranty went forward and started to curse at me. He stated that I was "wasting his time." and that if I "don't plan on purchasing,", I should stop emailing him and asking for information.
Here is the full review and information on Allied Auto Warranty Scam http://auto-warranty-review.com/allied-auto-w ... they-do!_7.html
I had asked him to provide any proof of certification. I needed to be sure that the company was ligitiment and not just out to steal my money.
Apparently, asking for someone's credentials is frowned upon now a days. As soon as he received my request for proof, it turned ugly. Dan at Allied Auto Warranty went forward and started to curse at me. He stated that I was "wasting his time." and that if I "don't plan on purchasing,", I should stop emailing him and asking for information.
Here is the full review and information on Allied Auto Warranty Scam http://auto-warranty-review.com/allied-auto-w ... they-do!_7.html
Comments
They either plan on disappearing before claims start showing up, or they have a large list of exclusions that make the "coverage" vitually worthless.
Just hang onto your money, and pay the bill yourself.
.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
To date we have dealt with over 200,000 potential clients and have sold over 3,000 policies. When taking these numbers into account our Customer Satisfaction Rate is about 99.99%. Based on industry averages that type of satisfaction rate is literally unheard of. Granted there are a handful of complaints on various forums but in reality we actually have more positive reviews than negative ones. If you take the time to read these complaints you will find that virtually none of these people actually purchased a warranty from us and were unhappy with their policy and the majority of these so called complaints are derived from a disgruntled person filing multiple false complaints under different names.
We appreciate you taking the time to read this and sincerely hope you consider the source of this so called complaint when making your purchasing decision.
Sincerely,
Dan Ferguson
Allied Auto Warranty
(866) 275-1562
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
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Helpful?YesNo
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
To date we have dealt with over 200,000 potential clients and have sold over 3,000 policies. When taking these numbers into account our Customer Satisfaction Rate is about 99.99%. Based on industry averages that type of satisfaction rate is literally unheard of. Granted there are a handful of complaints on various forums but in reality we actually have more positive reviews than negative ones. If you take the time to read these complaints you will find that virtually none of these people actually purchased a warranty from us and were unhappy with their policy and the majority of these so called complaints are derived from a disgruntled person filing multiple false complaints under different names.
We appreciate you taking the time to read this and sincerely hope you consider the source of this so called complaint when making your purchasing decision.
Sincerely,
Dan Ferguson
Allied Auto Warranty
(866) 275-1562
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
To date we have dealt with over 200,000 potential clients and have sold over 3,000 policies. When taking these numbers into account our Customer Satisfaction Rate is about 99.99%. Based on industry averages that type of satisfaction rate is literally unheard of. Granted there are a handful of complaints on various forums but in reality we actually have more positive reviews than negative ones. If you take the time to read these complaints you will find that virtually none of these people actually purchased a warranty from us and were unhappy with their policy and the majority of these so called complaints are derived from a disgruntled person filing multiple false complaints under different names.
We appreciate you taking the time to read this and sincerely hope you consider the source of this so called complaint when making your purchasing decision.
Sincerely,
Dan Ferguson
Allied Auto Warranty
(866) 275-1562