Allied Auto Warranty is a scam! Beaware!
Complaint
Ron
Country: United States
I recently spoke with someone named Dan Ferguson at Allied Auto Warranty. In his emails to me he claimed that he was a "Certified Auto Service Contract Specialist."
I had asked him to provide any proof of certification. I needed to be sure that the company was ligitiment and not just out to steal my money.
Apparently, asking for someone's credentials is frowned upon now a days. As soon as he received my request for proof, it turned ugly. Dan at Allied Auto Warranty went forward and started to curse at me. He stated that I was "wasting his time." and that if I "don't plan on purchasing,", I should stop emailing him and asking for information.
Here is the full review and information on Allied Auto Warranty Scam http://auto-warranty-review.com/allied-auto-w ... they-do!_7.html
I had asked him to provide any proof of certification. I needed to be sure that the company was ligitiment and not just out to steal my money.
Apparently, asking for someone's credentials is frowned upon now a days. As soon as he received my request for proof, it turned ugly. Dan at Allied Auto Warranty went forward and started to curse at me. He stated that I was "wasting his time." and that if I "don't plan on purchasing,", I should stop emailing him and asking for information.
Here is the full review and information on Allied Auto Warranty Scam http://auto-warranty-review.com/allied-auto-w ... they-do!_7.html
Comments
So what the hell is that?
And why does it have any bearing on whether your money is going to disappear??
It's not even like he is personally guaranteeing this "warranty, if "Dan" is even his name.
He's just some joker on the phone, saying whatever he thinks will separate you from your money.
That's not a credential, it's just a talk-off.
Secondly I worked with this fool very briefly. He is rude and nasty. The policy he sells (by the way he only offers one when others offer multiple choices) CLEARLY says at the bottom that the claims are administered thru Mercury. Mercury offers the services of their claims center to handle the calls. If you go to Mercury's website:
http://www.mercuryinsurance.com/insurance-pro ... protection.html
You can see their actual policies, Platinum, Gold, Silver and Bronze (NO TVP). All of these policies cover MUCH more than Allied's TVP policy. TVP is another company who uses Mercury to administer the claims only. The TVP policy covers next to nothing... Here is a link to the policy directly on Allied's website:
https://www.alliedautowarranty.com/uploads/TVP_Policy_Example.pdf
It is merely a powertrain policy with OUTRAGEOUS limits of liability (meaning the maximum amount it will pay out. The maximum payout on a transmission is $3000.00 so I am sure the person who posted his transmission bill of $4000.00 was paid is most likely an employee or Dax Ferguson AKA Dan Ferguson posting a fake review.
Look on Mercury's website under authorized agent you will NOT find Allied Auto Warranty listed as an Authorized Mercury Agent on their site, I decided to call Mercury directly and they confirmed he is not an agent and the TVP plan is NOT a Mercury Mechanical Breakdown product. When I confronted him with this he went on a rampage.
Also their BBB Rating reflects a B not an A and also shows business opened in October of 2012, that is not even one year! Seems highly unlikely they have THOUSANDS of satisfied customers as Dan AKA Dax stated in his response and with a plan that they say covers everything, yet lists only engine, transmission and drive axle and transfer case or if you opt for TVP Plus you get the following additonal items covered...alternator, starter, ac compressor and pulley highly unlikely! What about window motors, power seats, radiator, fuel system, computers, the rest of the air conditioning, anything electrical all covered in ACTUAL Mercury Policies..not in this CRAP!
Go to Mercury site, look up authorized agents or find one, otherwise their are SEVERAL reputable warranty companies to choose from.
http://www.justmugshots.com/arizona/phoenix/276046
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
I did more research found more not good stuff. I sent an e-mail telling him he did not pass the smell test. I got phone call a few minutes later from him a Phoenix number - (he told me he was in San Diego I did not believe him) he told me my business was crap -I was a Southern hick etc -- I believe he is pathological. He told me he was going to write stuff about me online etc. The next day my Craigslist account was on hold and I think he called someone and lied or something . Just my opinion.
On May 21, I received a call from rep of Allied (Sarah) requesting payment by phone, since no payment had been received. I told Sarah that I didn't make payments over the phone and I informed her that those payments were setup to issue automatically through my bank through the term of our agreement, 18 months. I confirmed through Internet banking that payment had been issued to and received by Allied, and Sarah confirmed same.
However, on the same day, May 21, a charge of $77.78 was made to the credit card I used for the original $500 down payment back in January, resulting in my having a credit balance with Allied of $77.78. I was unaware of this charge or the credit balance until June 21, when I received my bank statement. MEPCO did not invoice me for June indicating the credit, so payment automatically issued through Internet banking. I began attempting to contact Allied for an explanation of this charge and as to why they were retaining my credit card number on file. I was told originally that they didn't do credit card or automatic payments, which was the explanation for billing through MEPCO.
I was unsuccessful in reaching Allessandro C, Allied's principal. After many attempts, I did reach Sarah, who told me that I had authorized the charge and that if I cancelled I would receive no refund, which were given on an individual basis.
I cancelled the credit card, reversed the $77.78 extra payment and sent Allied a letter informing them of my intent to terminate our relationship and to recover the $888.90 that they had received from me. To date, Allied has not responded to me whatsoever. I filed complaints with BBB in California, Chicago and Florida against CDWS, MEPCO and Allied, respectively. CDWS responded that Allied was an agent and collected all monies and that Allied had told CDWS that they were in the process of refunding me. MEPCO reponded similarly, stating Allied was agent and to seek refund from them. BBB advised me that since neither CDWS nor MEPCO collected any monites, my complaint was with Allied.
Allied responded briefly to BBB that they had a no refund after 60 days policy and would send BBB a copy of said policy. No documentation was ever received by BBB and the matter was left as unresolved, as Allied is not a member of the BBB. CDWS is a member of the BBB. I did receive a letter in July from CDWS in Las Vegas, stating that Allied had requested my warranty be cancelled as of 8/19/09, providing no further explanation. Please note that 8/19/09 would have been what the payments extended to with the credit balance. However, they received notice dated June 25 of my intent to cancel. Finally, there was no performance under this agreement whatsoever. I hadn't even finished paying for it.
There is no policy in anything I received stating such a no refund after 60 days policy or anything else in that regard. If there were such a policy, and there isn't, why don't the other entities invovled know about it. This matter is beyond the scope of any policy, in my opinion, since these people cannot be trusted to do business with and I certainly wasn't about to give them another $1,000 and share financial information, etc. with them.
http://www.justmugshots.com/arizona/phoenix/276046
http://agents.mercuryinsurance.com/agentlocat ... ngPref=&lang=en
http://www.bbb.org/central-northern-western-a ... -az-1000024890/