Complaint

0
sarah schroeder
Country: United States
got a call and missed several hang ups, finally i answered, the woman on the line knew our address, names and phone number and said a nieghbor had put us down as a reference for a job, we do not know this person and she was very evasive and said she would call back, i called her adn got a fast busy.

Comments

  • 0
    tj
    | 42 replies
    Most likely a debt collector attempting to locate some alleged debtor.  They are not allowed by law (FDCPA) to disclose to third parties that they are attempting to collect a debt, so they often use similar lies.

    Since you don't know the person, simply tell her so, and tell her to stop calling you.  If they are reasonably professional, they will just move on to some other way to locate the person.  

    If they are incompetent or abusive thugs, they will keep harassing you anyway, in which case there are ways to get them to stop.
    • 0
      Bill replies to tj
      | 32 replies
      The can't be a collection agency because I filed bankrupcy and was discharged of all debt in 2010. Their website says they are a communications company and all information given them will be held confidential. They called my cell phone and I am on the do not call list. If a person has done business with an affiliate of theirs the do not call list doesn't apply. I do not answer any calls to my home or cell phone from numbers that I do not recognize. If you do not answer they will eventually stop in a relatively short time; however answering tells them that the number they are calling is in service and they will continue calling. The number they called from was 630-206-1779. I googled the number and it was Vitelity, LLC. My only suggestion is do not answer any calls from numbers you do not recognize.
      • 0
        tj replies to Bill
        | 15 replies
        Vitelity is a telecom that sells VoIP services.

        These types of phone services are commonly used by telemarketing and debt collection call centers, among others.  They provide cheap and flexible long distance calling from anywhere, with many added services useful to call center, and easy expansion.  They may show up on caller id under various area codes and phone numbers, even when the call may actually originate overseas.

        When the caller id says "Vitelity", it may mean that the caller is a customer of Vitelity, who is buying their VoIP services, but has not set the caller id message from it's default value.  

        Legitimate call centers would set caller id to report their company name, or possibly their client's company name, and their 800 callback number.

        You cannot trust caller id, since it can be spoofed.  In fact, although YOUR caller id is set by your phone company to match your information, ANY call center PBX system can set it to whatever they want.

        Fraudulent users of VoIP have been reported to set phony caller id settings, and might appear to be anyone they think might help them in their fraudulent scheme:  the sheriff, your bank, your employer, a well known U.S. company, whatever.

        Cell phones are frequent targets of sequential block autodialing by scammy telemarketers. The caller might not even have any information on you specifically, but just be systematically cold calling, even if it violates TCPA and the Do Not Call laws.  In these cases, the caller id number might be some other company's number, to hide the source of illegal calls, or even a disconnected number.


        Consumer complaints include many reports of fraudulent and extortionate calls from overseas scammers that show up with a caller id of "Vitelity LLC".  Their services are being used by fraudulent telemarketers and overseas scammers, including fake "payday loan debt collection" scams.

        Your debts may all have been discharged in bankruptcy, be legally unowed, you might not even owe any debt at all.  Many debt collectors could care less.  They will call, threaten, harass, and deceive, trying to con you into paying them anyway.

        Vitelity, telecom to the scams.
        • 0
          kathie replies to tj
          | 10 replies
          BE CAREFUL of these dirt bags.  I'm getting calls from Vitelity, too, BUT ONLY AFTER I BLOCKED CALLER ID FROM AN ATTORNEY IN PENNA MAKING AUTOMATED COLLECTION CALLS TO MY HOME.  I had bankruptcy 1996 and  have impeccable credit and payment history since.  the attorney was posted on internet as a dirtbag who goes thru OLD BANKRUPTCIES and pulls off debts that did not get paid, finds some law loophole to revive it and hound you for the rest of your life to pay it. If you block his calls, he finds these other dirtbags to hound you instead under another number.  He also moves around alot to different addresses and has area code numbers in various states.  they're all part of a group called 'DIRTBAGS"
          • 0
            hellen replies to kathie
            | 9 replies
            I called the number back and they gave me info about being able to winn a $100.00 dollars a day if your number is picked, I unsubscribed, and they said it would take 7 business days to get off, I hope everybody does this so they don't get calls everyday. if it doesn't stop I will do it again
            • 0
              Bill from NJ replies to hellen
              | 7 replies
              Did that work?   I did the same thing - after calling them back about 20 times in an hour and laying the phone on the table..  I am retired and have plenty of time on my hands.  I figure I can all them and tie up their hardware and lines at least tem times the number of calls they make to me.
              • 0
                Diane replies to Bill from NJ
                | 3 replies
                I like your idea. I just hung up on Vitelity LLC after telling them off about being disrespectful to clients. They had the nerve to tell me they will call me Monday. On Monday I will answer the phone and lay it down and try to find some dirty rap music to play for them. That way I don't have to use profanity. I am also retired and don't mind giving bill collectors a dose of thier own disrespecful medicine. Thanks !!!
                • 0
                  Tired replies to Diane
                  | 1 reply
                  Try a bullhorn or something else loud and annoying.
                  • 0
                    Joe replies to Tired
                    Police Whistle. As loud as you can blow it. Then tell them they still have one good ear and do they feel lucky about calling you back?
                • 0
                  Cc replies to Diane
                  Get a whistle like traffic cops use and blow it in their ears when they call again. Puts at least one out of condition for awhile.
              • 0
                squish911 replies to Bill from NJ
                Good for you!!!
              • 0
                tiffany replies to Bill from NJ
                you are so awesome.
              • 0
                Flush Them replies to Bill from NJ
                I have taken the phone for years from businesses like this, placed the receiver almost in the bowel, answered and flushed. I don't really care what they think ...robo-callers obviously the action doesn't affect.  However, it gives me satisfaction.  Enjoy this one...  Join the Tidy Bowl Man.  Am I aging myself?  :-)
            • 0
              Arnie replies to hellen
              By doing that you confirmed it was a good number so they can sell your number
        • 0
          kathie replies to tj
          | 1 reply
          BE CAREFUL of these dirt bags.  I'm getting calls from Vitelity, too, BUT ONLY AFTER I BLOCKED CALLER ID FROM AN ATTORNEY IN PENNA MAKING AUTOMATED COLLECTION CALLS TO MY HOME.  I had bankruptcy 1996 and  have impeccable credit and payment history since.  the attorney was posted on internet as a dirtbag who goes thru OLD BANKRUPTCIES and pulls off debts that did not get paid, finds some law loophole to revive it and hound you for the rest of your life to pay it. If you block his calls, he finds these other dirtbags to hound you instead under another number.  He also moves around alot to different addresses and has area code numbers in various states.  they're all part of a group called 'DIRTBAGS"
          • 0
            IM A BLOCK CALL ADDICT replies to kathie
            Thank goodness my carrier blocks calls. This one is blocked.  Lame brains cant leave a message after 4 calls in 6 hours then blockoasso
        • 0
          Ohio Gal replies to tj
          Started receiving calls from them at 7:00 am yesterday morning clear through to 9:30 pm last night.  This morning, my first call came at 6:55 am. I have caller ID and do not answer.
        • 0
          Blocked Call Thanks Wowway replies to tj
          If they cant leave a message. They are Blocked by my buncle pkg Wowway *60
      • 0
        AA replies to Bill
        | 4 replies
        Get Metro PCS Cell and for $1.00 per month get the Ap to block any number you want - you will never have to answer the same number
        • 0
          Joanna replies to AA
          U got it Bill, get metro PCS and block those type of calls..1.00 a month after a month of free trial:)
        • 0
          Phredd replies to AA
          | 2 replies
          You dont need to pay $1 a month if you dont want to, I use Zoner antivirus on my phone which has a phone filter. You can block any number you want. The app is free and it works great.
          • 0
            darsi replies to Phredd
            | 1 reply
            Is this zoner app free? Can u get on a droid? What do u suggest if its calling a landline? Thx in advance :-)
            • 0
              Tony replies to darsi
              Change answr machine recording to say:This number is on the do not call list,please remove it from your data base and any other company you might have given it to.IT DON"T ELIMINATE ALL THE CALLS BUT IT DOES CUT DOWN ON SOME. THESE COMPANIES DO NOT LIKE TO HAVE LONG MESSAGES.If there is truly a person on the other line when the complaint is made and the question is asked :did you request to have your number removed"the answer can be yes. The Federal Trade Commission is unable to help because most numbers are bogus and un traceable. If evertbody does the same recording maybe together we can cut down on some of the calls
      • 0
        MickeyDid replies to Bill
        | 1 reply
        I just answered a call from that number, and the company name was on caller ID. It was a robotic call talking about a free home security system.  But they started the pitch by saying tha I could hit 3 at anytime and be taken off their call list.  I hit three and the line went dead.  I hope I'm off.
        • 0
          Trish replies to MickeyDid
          Basd news Mickeydid: the only thing you've done by hitting "3" to get off their calling list, is confirm to them that they've got a good number. You will probably get even more calls now.  This stuff is sooo aggravating. Do not reply, do not hit any buttons. Report these calls to donotcall.gov. Nothing else you can do.
      • 0
        Photonic Beam replies to Bill
        That is what I do, if the call comes from outside of my county and some specific areas where I know people, I don't answer.

        If they insist then I add them to the do not answer list of my phone.
      • 0
        DoNotCall replies to Bill
        | 1 reply
        They are also calling from 321-304-5035.  Got my first call from them today.
        It's amazing how they get around the Do Not Call List.
        Like yourself, if I do not recognize the number, I DON'T answer it.
        • 0
          draft replies to DoNotCall
          I just got a call from them also.  They are also using 321-549-6379.  Like other I have read, I don't answer if I don't know them.  If it's that important they'll leave a message.
      • 0
        jsb replies to Bill
        they are doing the exact same thing to me even though I filed bankruptcy
      • 0
        flakefromfla replies to Bill
        Got a call from them Tues noon and Wed evening--number is 321 549 6382. I do the same as a lot of others--if I don't recognize the number or name, I don't answer
      • 0
        Chelsea replies to Bill
        Like you, I just don't answer calls from numbers I don't recognize.  It saves a lot of aggravation.  It's so good to have caller ID.... and to use it.
      • 0
        Annie replies to Bill
        I agree. I never answer any numbers I'm not familiar with.  They eventually stop calling.
      • 0
        SONNY replies to Bill
        Just because you filed bankruptcy does not mean a debt collector wont still try to "mistakenly" call to get money from a debtor, especially if they bought the debt from someone else.
      • 0
        Annaliya replies to Bill
        630 is in IL (suburban Chicago). I got several calls without messages from 919-238-7065 (a NC area code) and the caller ID also showed 'Vitelity', which according to google is a business communication company. Im not a busines.
    • 0
      tony replies to tj
      | 1 reply
      I just called them back to find out what they wanted so they would stop calling me.all they wanted to know was I interested in furthering my education.i told them not at the present moment and to take me off their call list.and they said they would. they were very nice about it.
      • 0
        Fadahunsi replies to tony
        They sure got you fooled if you think that.
    • 0
      Tanya C. replies to tj
      | 1 reply
      What are the ways to make them stop calling you?
      • 0
        Mr Wonderful replies to Tanya C.
        1 way is to keep a cheap $1 airhorn next to your fone (dont waste a blast on robo calls)

        in the words of the late Jacques Clousseau: "filty swine!"
    • 0
      RR replies to tj
      Got the call from this company but it was blocked by my computer, thanks for the warning
    • 0
      Maryellen replies to tj
      They called my office but did not leave a  message.My office really,
    • 0
      WTS replies to tj
      These SPAM calls are spoofing caller ID. When an ID is spoofed it can be changed to ANYTHING. The fact that a number "belongs" to a company or business doesn't mean anything. I called Vitelity support to report the multiple robo-spam calls we are getting at our office about automotive warranty extensions. The caller ID shows Vitelity and the number is "owned" by them. However, checking on the number's activity shows no outgoing calls and multiple incoming calls to the unresponsive number. This behavior is indicative of callers trying to call back a spoofed number. Spoofing makes any and all information you can see in Caller ID pointless and useless. The spammer can make that say anything, AT&T/FBI/IRS/Godzilla and put any number they want in it. Who "owns" the number doesn't matter, which carrier the number is on doesn't matter, country of origin for the number doesn't matter. ALL of that information is made up. Calling whoever is spoofed and raging at them is pointless and hurting an innocent bystander that has nothing to do with the situation.

      This is something telecoms and everyone else have to deal with, and there isn't really any way to actually deal with it. Apparently, tracing a call after the fact only allows you to see the spoofed info and the number called. Until government agencies dedicate the resources to put a stop to this we are all going to have to sit back and suffer with it. So, please do everyone a favor and don't harass or blame anyone spoofed into the Caller ID. They had nothing to do with it, and you could be one of hundreds or millions of people calling them. Odds are you do not do business with Vitelity, so block the number or never answer calls showing that Caller ID. As some others have mentioned, any legit caller would update the Caller ID to show their own accurate info.
    • 0
      Anonym replies to tj
      I just tell them he/she moved to California. (I enjoy sending them off in the wrong direction and wasting their time)
    • 0
      Jeffrey replies to tj
      I need you to stop calling me

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