Chase Card Services
Complaint
Laurie
Country: United States
I think this is funny. Want to discuss my account. I am not with Chase. Never have been. In 2006, I cut up and paid off all of my cards and have used my debit card for everything since. BYE BYE scammers, not falling for it.
Comments
CUSTOMER(SERVICE)(PHONE)NUMBER)_+1-6O5-777-1O47___
CUSTOMER(SERVICE)(PHONE)NUMBER)_+1-6O5-777-1O47___
CUSTOMER(SERVICE)(PHONE)NUMBER)_+1-6O5-777-1O47___
CUSTOMER(SERVICE)(PHONE)NUMBER)_+1-6O5-777-1O47___
Details: Got a call from 1-800-945-2000. Caller ID said “Chase Card Services”. I’ve been getting calls from them for the past few months, so I finally answered.
It was a robotic recording saying to press 1 to lower my Visa card interest rates or my account would be closed. It made no sense, but I pressed 1 anyway (1st red flag).
Then I got some Indian [***] on the line (2nd red flag). He said he could see that my interest rate was over 10% and he could lower it to possibly less than 5% forever (3rd red flag). I asked which credit card was he talking about. He said he could lower it for all (4th red flag).
Uh ... that makes no sense, [***]. So I asked again which one specifically he was calling about. He said, “We deal with all kinds ... Visa, Master Card ...” (5th red flag).
I again asked which one he was calling about. He asked how many I had (6th red flag). I said I didn’t know. He asked which one had the highest balance (7th red flag). I said I didn’t know. He told me to go get them (8th red flag).
I told him that it was pointless for me to go get them because I wouldn’t be able to tell which one had the highest balance by looking at the dumb piece of plastic.
The [***] hung up on me (final red flag).
THIS IS A SCAM!!!!!
There are so many scams out there that I now answer the phone saying..."Sheriff's Department - Fraud Division"...
Amazing how fast they hang up now.... I have a log of numbers that are scams.... They also now are using people's names and numbers. I got a call from Me to me with my own landline number.... I said she died.... they haven't used my number or called again....
She asked me 1.) To very my card number 2.) When I wouldn't She asked me to verify the last 4 digits of my social. After I did not, she hung up.
THEN... I IMMEDIATELY got a call back from 800-245-9000, which is the REAL number for Chase card services! I got asked the same questions, and refused.
I called Chase immediately. THIS IS A SCAM HE CAREFUL