Bank Account Fraud

ComplaintsInternet ScamsSplendor Concepts

Complaint

0
Maryjo
Country: United States
Checking my bank records, I found an ACH in the amount of $30.00 for June from Splendor Concepts. I had no knowledge of that company so I called my bank immediately. Then I searched the company name and accessed this website.

Thank you for those who took the time to submit a complaint so others can be educated on how to handle fraud situations.

I'll be changing my bank account number as suggested and filing a complaint with the appropriate authorities.

Comments

  • 0
    Andy
    | 5 replies
    I am a representative for splendor concepts , furthermore I would like to clarify that this is not a scam ,
    we are a legitimate online business and we have already helped thousands if not more people save on their mortgages, with our patented mortgage minder system. I apologize for those of you that have had errors or any inconveniences while dealing with us. While there may still be some kinks or glitches on our website , this does not make us crooks or a scam. Just because we are a small start up company people assume the worse, this kind of thinking makes me sick, and sad at the ignorance of the people of our great nation. Furthermore if you look at some of our most trusted and respected retailers such as wal-mart,
    home depot, sears , target , you'll be hard pressed not to find MANY complaints , or even those of you yourselves , that have had unpleasantries dealing with such companies. For those of you looking to reach us we can be reached at 1-866-775-4392 and we will be happy to assist u with any questions , comments , or inquiries you might have thank you .
    • 0
      d replies to Andy
      | 1 reply
      I don't even have a mortgage and you ought to be in jail and I will do waht I can to pursue this to the fullest extent of the law  This is illegal
      • 0
        tj replies to d
        First, get your money back by disputing the charges through your bank.
        Block your card number or close your account to prevent further fraudulent charges.
    • 0
      Granny replies to Andy
      My grandmother doesn't even have a mortgage. You should be in jail. THIS IS A SCAM especially to the elderly. LOW LIFE get a real job instead of praying on the poor who have barely enough to pay real bills. YOU ARE SCAMMING PEOPLE!!!! YOU MAKE ME SICK!!!!!!!!
    • 0
      tj replies to Andy
      You are accumulating numerous consumer complaints of unauthorized and fraudulent charges, both from people finding your charges when reviewing the accounts of elderly relatives, and others finding them against their own accounts when they have not ordered anything from you, and don't even know who you are.  These complaints have occurred within a very short time, mostly the last couple months, and appear to be increasing in rate, suggesting that you have ramped up your activities.

      Your excuse that large companies have lots of complaints doesn't hold up, considering they are far larger than you, have far more actual customers, and that their complaints do not generally report significant levels of unauthorized charges, while yours are entirely complaints of unauthorized charges, with a substantial number of complaints suggesting targeting the elderly.  In short, your complaint profile does not match those of large well known retailers.


      1)  Are you selling your product through outsourced telemarketing, possibly incentivized to pad or fake sales?
      2)  If so, what call lists is your telemarketer using, with what characteristics?
      Are they using call lists likely to include a preponderance of older consumers?
      What is the name of your telemarketer?
      3)  You are reported to be primarily charging checking accounts, with a report of using ACH charges, and few if any reports of credit card charge.  What payment processor are you using?
      4)  What is your physical address (not mail drop/mail forwarder)?
      5)  Who are the owners of the company?
      6)  In what state is it incorporated, who is the agent for service of process, and what is their address?
    • 0
      Karen R. replies to Andy
      If this company is not a scam, then how come I can't get this crap cancelled?  I received my free samples and started using it. Within 3 days, my skin felt rough. I thought it was just a transition period so I continued using it. ( splendyr and levela)  A couple of days later, the skin was peeling off of my face and neck. I called a Dr, made an appt, then started calling every number I could find on this company. I was told that I had to go through the cancel wizard at a 35.00. Cancellation fee. First your company never said it was near impossible to cancel the order, nor did they mention the fee that goes with it. 600.00 later because the dr says I'm allergic to the ingredients of your products. I don't want this product and if I receive  anymore of it or a bill associated with with this crap, I will contact the BBB and the States Attorney and file charges against this company. I'm tired of being given the run-around by your company. I guess it's time to get nasty now, nice isn't working..........
  • 0
    COP
    Dear Andy from Splendor Concepts, which by the way you said was called Splend, where did you get our Bank Account Numbers from?
  • 0
    Daughter
    | 1 reply
    I'm manage my mother's accounts now because she is having trouble with her mind and at her age having money to take care of her is a problem and people like you make me sick.  How did you get her account number and why are your taking $30.00 out of her account for June and July 2012 she doesn't have a mortgage so don't say what a legitimate business you are while you sit back and scam old people.  I hope they catch you a put you in jail and make you pay back all of the money you have scamed people out of.  Getting tired of my mother falling into the traps of scams.
    • 0
      tj replies to Daughter
      File a written fraud dispute through your bank, and close the account to prevent further fraud and theft.

      Your bank can reverse the charges if you dispute promptly, generally within 60 days of the statement date of the statement showing the disputed charges, under FRB Reg. E or NACHA rules, so your bank should be able to reverse these two payments.
  • 0
    Will
    | 1 reply
    I went to the address listed on the website 161 N Clark ste 4700 in Chicago ,IL. its actually right on my way to work. They do not reside at this address. I called and that [***] Andy answered the phone he tried to tell me he was there right then. This is totally fraud and I will pursue the fullest extent of the law.
    • 0
      tj replies to Will
      Google shows various law firms at that identical address.
      It may be some sort of "virtual office" with shared receptionist and mail forwarding.
  • 0
    POA
    Andy, you are a scammer, taking money from the elderly. You've have stole money from my parent twice once in July now again dec 3 rd.  this their daughter and I am reporting you to the Texas Attorney General.  You may get away with this on earth but you will have to answer to God !

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