letter scam

ComplaintsBanksCardmember Services

Complaint

0
AMIL
Country: United States
Received a letter from Cardmember Service (P.O. Box 6355, Fargo, ND 58125-6355) that is an obvious scam.  It is the same outfit responsible for the illegal "Rachel" & "FBI" robo calls.
DO NOT RESPOND TO THIS LETTER.  Report it to the U.S. Postal Inspectors (877-876-2455).  They are well aware of this scam and the more letters they get the better their case will be when they nail these guys.
If you call them, they can then say you contacted them and they are now free to call you whenever they want.  These guys are true scum.

Comments

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  • 0
    DeletedMedia
    What more does the letter say? Can you post it on FaceBook? Info on the criminals operating the robo-calls out of north Dakota can be found on this link;   http://telemarketerspam.wordpress.com/
  • 0
    tj
    | 1 reply
    What was in the letter to link them to the robocalls?

    Google finds the address has a long history under that name, at least back to 2009.
    http://www.ripoffreport.com/credit-card-processing-ach-companies/cardmember-service/cardmember-service-no-other-c5fec.htm

    Address also shows up connected to an actual bank credit card operation, apparently US Bank.:
    http://www.mdusd.k12.ca.us/purstuff/pcard/apcguide.pdf
    "...
    Direct any concerns about fraud on the CAL-Card to:
    U.S. Bank
    Attn: U.S. Bank Fraud Investigative Services
    P.O. Box 6355
    Fargo, ND 58125-6355
    Phone toll free: (866) 540-9904
    Fax: (701) 461-3531
    Office Hours: 5 a.m.–9:00 p.m. CST M–F
    7 a.m.–3:30 p.m. CST Sat. and Sun.
    ..."

    The "Rachel" robocallers are probably unrelated, only using the deliberately vague name for purposes of deception.

    If you don't have a US Bank credit card, but you are receiving letters addressed to you from them, contact their fraud department.
    • 0
      DeletedMedia replies to tj
      Thanks for the info,  tj!
      I've seen in other places where US Bank, and Bank of America was directly involved with chs robos, and scum callcenters. If it is an actual letter with a Bank ph# maybe they wised up with the calls, and went to sending letters. Still is scammy, though.
  • 0
    Mike
    It's the US Bank Fraud / Disputes Center -  If you recieved a letter, you have a problem.
  • 0
    Lewis
    | 1 reply
    I received a very unprofessional looking letter from Cardmember Services with a ND post box address signed by a Bret H. claimed that someone was trying to open an account using my personal information.  Didn't say what kind of account or what bank. No where in the letter did is say it was US Bank Fraud Disputes Center.   I called my bank, Wells Fargo and they said the letter was a fraud.
    • 0
      Josh replies to Lewis
      Received the same letter from Bret H. Smacks of Fraud!
  • 0
    Ml
    Fraud! No professional business would send a letter not mentioning what type of bank or account. Additionally, what business would have someone's type signature, with last name in initial. Total fraud. Letter ripped up.

    Advice, if you haven't pulled you free credit report, then do so. Also, have a note attached that any new credit needs verbal verification from you. Never give out personal info to a phone number where you did not initiate the contact.

    IMHO
  • -1
    Bruce
    | 1 reply
    I also received this letter from Card Member Service PO box 6335 Fargo ND and was also suspicious.  So I did not give them any information they didn't already have on the letter I received.  I asked them what SS# was used to open the fraudulent account and they would not tell me.  So I called the # on the back of my credit card, asked to be transferred to the fraud department and was actually hooked up to these same people.  They handle the fraud for several credit card companies.  This letterhead looks like a scam and they should change it but they are totally legit.
    • 0
      Bernie replies to Bruce
      Part of the scam Brucie?
  • 0
    Steve
    | 1 reply
    I have received 6 letters from these crooks. Do not call the number. Call your state attorney general and file a complaint. By the way, tj is one of the crooks, he/she provided the same fraudulent information that is in the letters. I called US Bank fraud department and took the letters to a local branch to help with the fraud investigation. Bruce is one of the crooks too. US Bank confirmed that the number and address are not associated with them at all and urged me not to call them.
    • 0
      Bar None replies to Steve
      US Bank is crooked.
      I filed a complaint with OCC against US Bank for stealing >$155K.
      About 2 weeks later I get a fishy looking letter such as you describe from PO Box 6352 Fargo ND.
      Apparently the US Bank thieves are hooked in with OCC and considering how may of these PO Boxes are operating scams, I would say the USPS is involved in the scams.
  • 0
    Sandra
    I did call and did notice what a joke about my debt.  Unfortunately for me I gave out my b/d I hope this will not cause me a problem.  Thanks to everyone here that have made comments and from now on I will look here before addressing this letter.
  • 0
    Pamela
    Well, this is obviously still going on! My husband received a letter today and he just called the number 866-540-9640. I told him it sounded suspicious and grabbed the phone from him and asked for the man's name. Jeremy. He refused to give me his last name! I told him in no uncertain terms that we would report him/them! Do we call the # that TJ listed?
  • 0
    A
    Like everyone, received a blank letter. Number to call was 866-268-7231. Cardmember Service works with US Bank and Elan. I verified this with US Bank, this number is for their fraudulent department.

    Verification via back of US Bank credit card (that I did not open but was approved) @ 800-285-8585
  • 0
    B in NJ
    Received the same Letter, said CCA  via online application in my name but old address . But i did a little research, and found the US bank website phone numbers were VERY close to those  in the Letter. I used the USB website Fraud phone number, and upon calling I found that the events were true, that a CCA was submitted!
    I think the letter is very clever, made to look authentic, but the numbers and people are frauds, to get your SSS etc so they can get the CCA released.   So now that's all cancelled, and I have a Credit Freeze  on all 3 Credit Bureaus, have met with my Accounts manager at my Principle bank, and also have been advise to submit a Police Report at my local Dept.
  • 0
    Sorrow
    They tried pulling all that on me but I remember at least 5 years ago tried phishing me as soon as I answered and they said something about transactions on my card I looked at the number on my phone and hung up and called the number in the bk of my card.  My bank assured me it wasn’t them. See my bank has a local number and that’s the number on the bk of my card. they only have 1 number and now here’s this letter lol at least.
    These are the phone numbers that are in my letter-
     877-253-8964 & 973-682-2652
  • 0
    Mark
    This was almost a well crafted letter, and a very clever attempt at suckering you into a scam. They mentioned that an account was opened in my name using an old address. The address was written with 98% accuracy, which is what peaked my suspicion. The letter was also signed:
    "Sincerely,
    Muna A.
    Fraud Analyst"
    Also a dead giveaway.. Be careful out there.
  • 0
    Dolores
    I received my letter from the Cardmember service PO Box 6335 Fargo ND telling me someone had opened a credit card in my name. The address listed of the individual who opened the account was in Sandy Springs Ga. the person who signed the letter was Jessica S. who identified herself as Fraud Investigator. I did not respond. Who like to know how we can report this.
  • 0
    Mike
    Receive one from a Bennett E. "fraud analyst" - Obvious scam. Will report to Post Office.
  • 0
    Brian
    Received letter dated 4/30/19. Seemed fishy to me using my name and an address we had from some 24 years ago. Interesting scam attempt.
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