letter scam

ComplaintsBanksCardmember Services

Complaint

0
AMIL
Country: United States
Received a letter from Cardmember Service (P.O. Box 6355, Fargo, ND 58125-6355) that is an obvious scam.  It is the same outfit responsible for the illegal "Rachel" & "FBI" robo calls.
DO NOT RESPOND TO THIS LETTER.  Report it to the U.S. Postal Inspectors (877-876-2455).  They are well aware of this scam and the more letters they get the better their case will be when they nail these guys.
If you call them, they can then say you contacted them and they are now free to call you whenever they want.  These guys are true scum.

Comments

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  • 0
    Andy
    Just got a similar letter, though the address was listed as Box 6355.  And the Fraud Analyst was Kristy K.  But the application address had nothing to do whatsoever with us or where we lived.  In any case, thanks to all of you for sharing this information, and I'll let the Post Office know...
  • 0
    DE
    Wow, it is still goning on!   Envelope had return address cardmember service PO Box 6355, Fargo, ND and in RED letters: Urgent Action Required and was dated July 3, 2019.  The letter looked rather simple as if typed from home with the date of June 17, 2019. It was addressed to me referring to an account that was opened in my name on June 12, 2019.  They stated they could not confirm the validity of the information and/or application. It was signed CUSTOMER VALIDATION DEPT Ph: 866-268–7231 and it mentioned Elan financial services as the issuer of the card.
    So if it was so URGENT why was it not mailed for SIXTEEN days!!!
    REAKED of fraud!  So I looked it up on the Internet and was surprised to see this has been happening for such a long time. I will report it.
    Question EVERYTHING people!
  • 0
    Larry W
    Received letter also7/22/19. Checking in to it thanks for info
  • 0
    Carol
    Received letter dated July 23, 2019.  So glad I checked it out on the internet. I too was surprised as to how long these letters have been used to trick people into replying so they can flood our phones with marketing calls.
    DO NOT REPLY!!!  Thanks for all the post especially the recent ones which motivated me to reply and to report this to the post office.  Be safe people!
  • 0
    Minnesota letter
    I also received a letter from "cardmember services, PO Box 6352, Fargo, ND 58125"  No company name.  It said I had a Visa Platinum Card (I do not), it was a card member agreement with interest rates/fees as if I or someone had opened an account.  Had my address 100% right.

    I called the 800# and asked what Visa company this was.  She said Elan Financial Services and they did transactions for many bank branches.  She asked my name but said I was NOT in their system. She asked which card I was calling about, I said X card (knowing full well that is a local one and isn't platinum).  She said they did not have business with them and apologized, saying there wasn't much else she could offer. She said maybe she could find something with my phone number.  I did give that, and she pulled up a card, miraculously it WAS that bank, saying it was older, gave me the year and that was probable! She asked if I could verify my birthdate and I refused.  I think even though she was American it was a fishing expedition to put pieces together.

    I think they have old card info and can easily get new addresses using credit checks, then they just need the missing pieces.  I then phoned that company's card (different) 800# and they verified that Elan was NOT connected to them, nor was the Fargo address, nor phone number.  She suggested I call the bank in the morning and have them put a note on my account for alerts if any attempts to open another account happen.
  • 0
    John
    We got 7 letters from cardmember services same address but different names that people don't live here with us
  • 0
    Paul V
    I received a letter from Elan Financial Services and called the number listed 1-800-558-3424.  After talking to individuals on the phone they sent me a letter from "cardmember service" with return address of "PO Box 6355, Fargo ND 58125".  In the letter they reference PO Box 6335, which is a US Bank PO Box.  I contacted US Bank and they could not acknowledge this letter, but asked me to take it to a branch.  Unfortunately, this appears to be fraudulent.  I've reported this to the US Postal Inspector and my local police.  And frozen all three credit reporting accounts.  Good luck.
  • 0
    Bill
    Received the same letter here today.  Said someone tried to open a credit card in my name.  Did not list a fraud analysts name.  This time it said Sincerely Verification Department with the same numbers to call.   Don't respond to this fraudulent letter.
  • 0
    Phil
    I received the same as above. Same Box 6355. From Cardmember Service P.O. Box 6355 Fargo, ND 58125-6355. I cannot tell if it is a scam or not. So everyone is saying this is a scam?
  • 0
    Linda , FL
    It is legitimate. Been dealing with fraud department, credit bureaus for past 3 hours. Will report to sheriff for added protection too.
  • 0
    C Miller
    anything from : cardmember services, Fargo ND, is a scam!  Ignore any and all letters regardless of  p.o. box numbers. they use several ones on their letters. The newest one is to tell you they're debiting money from your account of which the 4 numbers they list won't match any of your cards unless they made a very lucky guess.
  • 0
    Erin - CO
    Received a letter yesterday dated 9/25/19, saying that I had contacted their Fraud Prevention unit on 3/7/19 for fraud charges. Said they were closing the investigation because the transactions did not post to my account. Said to please monitor my accounts and if anything shows up to contact them.  I will report this letter to the postal service for them to continue their investigation into this scam that is going on.
  • 0
    Charles
    I just recieved a refund check from them, no information on what it's for or anything.trashing it.
  • 0
    Heidy
    Just got mine today and it seemed fishy, yea i just applied to a couple of cards but not REWARD CARDS like tf i know my limits 😅! The address on the letter is to a PO box 6361 Fargo Nd. Phone number on the letter is 800.364.9648 and surprisingly instead of having a name at the bottom of the letter, it just reads card member service 🤷🏻‍♀️ Oh well. Time to report to my Post office
  • 0
    Cori P, MN
    I received a check for $115.73, no description, no information as to why, or what from. Will throw it, it's obviously a scam.
  • 0
    Gail
    Received a letter stating confirmation for my address change has been processed. Contact cardholder service at the number listed on back of your card. NO sign off signature, or phones listed on the letter. Total scam.
  • 0
    Jeff
    Just received the same letter telling that an account had been opened in my name using an address I haven't lived at for 28 years.  The only different thing was the phone number I should call is 877-833-0990 ext 4613161.  I will be reporting it to my bank as well as locking my credit reports.
  • 0
    Reynardo
    Received 2 letters in 2 days with return address P O Box 6355 and P O Box 6374. Read the reviews and decided not to open either. I have a rubber stamp RETURN TO SENDER that I use rather often, as was done with these letters.
  • 0
    cynthia
    Received a letter from USbank...we have received an application for a deposit account with your personal information...address is PO Box 6381 Fargo, ND. 58125. Phone number to call 866-268-7231. not the same phone number that is on USbank website.
  • 0
    Wayne R. Stickles
    You sent me a message today, about problems with Westamerica Bank credit card. I paid that card off over a year ago and have not had the card since I paid it off.
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