instaflex fee trial is a scam

ComplaintsHealth & BeautyINSTAFLEX free trial

Complaint

0
Eszter
Country: United States
Ordered a FREE trial sample. Paid for the shipping. The product did not help at all. Next month my credit card was charged $74.98 for a 30 day supply which I DID NOT order and do not want! Called the company which claims that in the small print (must have been very tiny, indeed!!) I agreed to buy the procudt and they cannot refund my money. A real scam. Stay away from Instaflex!!!!!!!!!! Eszter

Comments

  • 0
    Abdul Bacharyar
    | 6 replies
    Dear Sir,
    I just order your free sapmle,
    But you take the money from the credit card of my wife without her authorization
    This is strong Fault
    Please cancell all payment to her credit card and refund all sum to my wife
    Abdul Bacharyar
    • 0
      Josh replies to Abdul Bacharyar
      | 3 replies
      The company will not reply your request, or refund your money.

      All you have to do is to cancel your credit card, and apply for a new one with new number.
      The company will not be able to charge you any more money.

      Josh
      • 0
        thomas replies to Josh
        | 2 replies
        I got caught the same way, and finally canceled my debit card after the second bottle arrived. They had something like this on American Greed on CNBC with something like Viagra. I wish I had learned from watching that program, before I got scammed by this outfit. But since they bit my pocket book, I won't ever fall for freebees again.
        • 0
          KIKO replies to thomas
          I agree with Josh and Thomas.  I got scammed twice before I learned my lesson with freebees. I cut my card into pieces and then asked for a new one.  But be sure you can already take care of your needs to purchase or pay - it took  a week before my new card arrived.
        • 0
          Debra replies to thomas
          The same thing happened to me, I sent it back on 8/23/17 and it was sent back to 2 days later.  I do not keep money in my checking account, they tried to take the funds now I have a overdraft, if they do not return my money I am contacting my attorney general to file a complaint, it's a scam.   The print is miniscul so they can screw you, I've ordered trial samples before and never had a problem, when I told the customer service person she had a attitude when I told her I could get it cheaper at walgreens
    • 0
      CAROL replies to Abdul Bacharyar
      | 1 reply
      THESE PEOPLE ARE CRAFTY THIEVING CRIMINALS WHO HELPED THEMSELVES TO MY BANK ACCOUNT BY THE DEBIT #S I GAVE THEM TO SHIP THE FREE INSTAFLEX BOTTLE!

      BEING AN OLDER WOMAN WITH FIBROMYALGIA ACHES AND PAINS I THOUGHT I'D TRY THE SAMPLE OUT:  BUT IT DIDN'T WORK AT ALL ON MY PAIN! THEREFORE I WAS NOT INTERESTED IN BUYING THEIR PRODUCT AT ALL!

      BEING LAID UP WITH ILLNESS FOR 2 FULL MONTHS, I NEVER EVEN CHECKED MY BANK ACCOUNT UNTIL I STARTED GETTING 3 BOUNCE CHECK OVERDRAFTS UPON MY LIMITED INCOME/BANK ACCOUNT OF DISABILITY.  I COULD NOT FIGURE OUT WHY THIS WAS HAPPENING. FINALLY JUST 2 WEEKS AGO I WAS PICKING UP A "SIGN FOR LETTER" WHEN THE P.O. LADY SAID YOU HAVE A PACKAGE BACK HERE. I SAID "WHO IS IT FROM?" AND SHE SAID "INSTAFLEX". SO I SAID "SEND IT BACK AS I DON'T WANT IT.
      THEN A WEEK OR SO LATER I CHECK MY E-MAIL AND FIND A NOTICE THAT I'M GETTING A REFUND FOR $74.99  FOR THE RETURNED INSTAFLEX. SO I CALL THE PHONE # THEY HAD ON THE EMAIL AND SPOKE WITH A MALE THERE AND TOLD HIM I NEVEFR ORDERED SUCH INSTAFLEX. THEN I REMEMBERED ALL MY BOUNCED CHECKS AND ASKED HIM IF THEY HAD PULLED THAT "UNAUTHORIZED CHARGE AGAINST MY CARD" AT ANY TIME BEFORE, AND HE SAID "YES, FOR THE FIRST BOTTLE OF INSTAFLEX SENT TO ME IN JANUARY."   I GOT REAL UPSET AND TOLD HIM THAT
      I NEVER RECEIVED ANY SUCH MAILING OF THEIOR INSTAFLEX SINCE THE "SAMPLE BOTTLE"!
      LONG STORY SHORT: THE GUY GAVE ME ALL THE USPS POSTAL NUMBERS TO TRACK THIS UNRECEIVED FIRST MAIL OF A PAID FOR PACKAGE OF INSTFLEX. THE POST OFFICE PEOPLE SAID THEY ARE INVESTIGATING SUCH MATTER. THE NEXT DAY THE P.O. CALLED ME AND ASKED ME FOR SOME BETTER TRACKING NUMBERS FOR THE PACKAGE BECAUSE THEY SAID THE NUMBERS GIVEN THE DON'T MATCH UP FOR ANYTHING! SO AGAIN I CALL INSTAFLEX BUT THIS TIME I GET SOME WOMAN WHO SAYS HER NOTES ON MY PREVIOUS CALL TO SOME GUY NAMED "LEO" CLAIMS THAT I CALLED TO TELL HIM "THAT I MAILED BOTH PACKAGES BACK TOGETHER!"  WHICH IS A BOLD FACED LIE!  I CLEARLY TOLD THIS "LEO" THAT I ONLY FOUND ONE PCKAGE AT THE P.O. AND THAT I TOLD THE P.O. LADY I DID'NT WANT IT AND THAT ONE WAS SENT BACK WITHOUT ME EVEN TOUCHING OR INSPECTING THE SMALL BAG IT WAS IN!  HE TOLD ME THEY SENT 2 PACKAGES OF INSTFLEX, AND I CLEARLY TOLD HIM I NEVER RECEIVING ANY INSTAFLEX EVER AND AS FOR ANY EARLIER SHIPMENT ALL I EVER GOT WAS A SAMPLE BOTTLE MORE THAN A MONTH AGO. HE THEN GAVE ME ALL THE NUMBERS TO TRACK THIS 1ST SHIPMENT "NOT RECEIVED" AND TO ME TO CALL USPS TO TRACK IT.  
      SO NOW I HEAR HE HAS LIED BY CLAIMING THAT I TOLD HIM I HAD RECEIVED BOTH $75.00 PACKAGES AND HAVE MAILED THEM "
      BOTH" BACK TOGETHER ON FEB 8TH !! WHAT LIES!  WITH SO MUCH DISHONESTY, NO WONDER THEIR PRODUCT DOESN'T EVEN WORK AND THEREFORE THEY HAVE TO SCAM THE INNOCENTS BY STOLEN BANK CARD #s TO  AMKE THEIR INCOME...ON A FRAUDULENT PRODUCT! NO WONDER THEY HAVE TO HIRE EMPLOYEES WHO WILL BE BOLD FACED LIARS AT A DROP OF A HAT!
      SHAME ON THESE SCAMMERS! BEING THEY ARE BASED IN UTAH EXPLAINS A GREAT DEAL!
      GO FIGURE!
      • 0
        CAROL replies to CAROL
        BTW> THEY CAN CLAIM THEY SENT 2 BOTTLES OF INSTAFLEX, AND THEY CAN SURE SEND ME THEY "NOTICE OF CANCELLATION" TO MY EMAIL (AS DID THEY HUSTLE EVERYONE BY ATTACKING SUCH SCAM TO THOUSANDS OF EMAILS)  
        BUT NEVER COUD THEY SEND ME ANY NOTICE OR "RECEIPT TO MY EMAI"L THAT THEY WERE CHARGING MY ACCOUNT FOR 2 ORDERS OF THIS NON-WORKING LAME PRODUCT!  THEY MAKE THEIR RICHES BY PREYING ON THE ELDERLY AND SICKLY WHO DON'T HAVE THE ENERGY TO PLAY SUPER-COP WATCHER ON WHO'S USING PEOPLES BANK CARD NUMBERS BEHIND THE BACKS OF THE UNSUSPECTING!
        THIS IS THE VERY EVIL THAT WILL BE USERING THE NECESSITY OF THE CASHLESS SOCIETY AND
        BANKING NUMBERS BEING IN THE MANNER OF "THE MARK OF THE BEAST"! MEANING EVERY PERSON HAS THEIR PERSONAL "NUMBERS & WORTH" INJECTED UNDER THEIR SKIN ON THEIR ARMS OR FOREHEADS! BUT AS EXPECTED FROM THE CULT MORONS IN UTAH!
  • 0
    Instaflex Support
    | 1 reply
    Eszter,

    We would be more than happy to assist you with your account.  We offer a 30-day money back guarantee so you could most certainly return a shipment for a refund.  If you can call us at 877-869-3310 or email us at support@instaflex.com we would be more than happy to help.  

    Thanks,

    Instaflex Support
    • 0
      glen lawrence replies to Instaflex Support
      I did not intend to subscribe to Instaflex when I opted to try a sample.  I would rather not cancel my credit card but I will if  necessary.  Please cancel any further shipments to me at 218 chariot lane, New caney, Tx 77357.   That's GLEN LAWRENCE, 218 Chariot lane, New Caney, TX  77357
  • 0
    tj
    This is a common fraudulent charge cramming "health product" scam.

    There is no way beyond shutting down access to your money to stop them from continuing to take it.

    File fraud disputes with your bank, and have them block the card number or close the account due to fraud to prevent additional fraudulent charges.
  • 0
    tj
    This is a common fraudulent "health product" charge cramming scam.

    There is no reliable way beyond shutting down access to your money to stop them from continuing to take it.

    File fraud disputes with your bank, and have them block the card number or close the account due to fraud to prevent additional fraudulent charges.  If you dispute within 60 days of the statement date of the statement showing the disputed charges, your bank can reverse them under FRB Reg. E or FCBA.

    FTC recently shut down a similar group of scams run by Jesse Willms.
    http://www.ftc.gov/os/caselist/1023012/index.shtm

    File fraud complaints with FTC, your state Attorney General, and at www.ic3.gov
  • 0
    Sherry Johnson
    Ordered the Free Sample of Instaflex from the internet that can also be ordered from GNC.  Only paid for shipping.  No where did I see where your credit card would be charged automatically $74.98 and that they would be sending another bottle to me.  When I ordered the sample I assumed since they indicated it could be purchased at GNC that if it worked I could buy it there.  IT DID NOT HAVE ANY EFFECT ON MY PAIN ISSUES AT ALL.  I called to have them issue a refund and they said they would, but of course I'm stuck with the return charges for this product.  DO NOT BUY.
  • 0
    Michael Weisser
    I didn't know about the shipping charge, so I thought I'd check it out a little more. You can't bill my Visa debit card, you have to get the money when it's on there and if it doesn't work I'd bar anyone from getting the money in the future unless there is my hand written signature. How come these people say it doesn't work? GODSDOG, almighty! Grrrrrrrr chomp
  • 0
    Emma P.
    It works for me......I did not go for the free trial.  I went to Eatons Centre GNC store and picked up one bottle with a 20% discount for members, as soon as I read the ad in the internet. I was having excruciating pain & booked for a 2nd injection for Durolane (cost $400 per injection and not refundable by my health insurance). Now I am going to cancel this appt.  On the first night I took 2 capsules at a time and in about 30 min the pain eased. Sleep well thru the night, next day minimal pain. Took 3 capsules at a time the next night. Now on the 5th day, no pain.  I will continue using this and may reduce the number of pills when the pain is gone.
  • 0
    jack g
    I had a pleasant call with Instaflex rep Dustin in Sioux falls SD at the number below and he gave me an RMA to return the shipment and advised that I would get a refund 1-5 business days after. He also said he took me off the autoship I was on that I did not realize. Supposedly if I did not advise them within 14 days of receipt of the sample the auto ship was continued. That was never visible or knowlingly agreed.
  • 0
    McDuffy II
    | 1 reply
    Ordered trial order of INSTAFLEX for 4.99 on the 9th of Jan.  Received on the 13 of Jan. Ad on computer  A woman is talking and tells you, You have 18 days to try product.  On Jan 27 I had a Charge of $74.99 on my Bank account.  I was told on the phone that 'The Days Count from when you order product'.
    I had not received the product until the 13th.  13th-27th is 14 days.  Do not order this Item   Go to a local store.
    • 0
      Muriz replies to McDuffy II
      i had same problem they are tiffs i say dont order from this web
  • 0
    Instaflex Class Action
    I am investigating on behalf of a client and may be filing a class action lawsuit against Instaflex.  If you are interested, please contact me directly.

    Thank you.

    Angela Edwards
    Law Office of Angela Edwards
    East Longmeadow, MA  01028
    (413) 525-3820
    angelaedwards@charter.net



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  • 0
    instaflex sucks
    Same thing they did with me, I blasted on their toll free number, within no time, they refunded money, Though I returned their garbage two weeks.

    They are pure thieves, robbers. Sign of American economy going down and people are robbing just to support their lavish life.

    Don't fall to these American or Canadian thieves.
  • 0
    nancy Fl.
    So glad i read the comments re; Instaflex before ordering. I also am on fixed income, can't afford scams.

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