Someone used my card for purchase of game

ComplaintsOnline StoresGoogle Octro Inc

Complaint

0
MANISH SANKHLA
Country: India
My card was used unauthorisedly by someone with the help of Axis bank because I have not received any OTP for the Transaction done by that person who done fraud in conaveance with axis bank. on this web page most of the complainant is with regard to Axis Bank only. My Fraud Amount Rs.50 and Rs.26000/- and Rs.26000/-

Comments

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  • 0
    HARI KUMAR SHARMA
    | 6 replies
    My card was used unauthorized by someone with the help of SBI CREDIT CARD  because I have not received any OTP for the Transaction done by that person who done fraud in conveyance with SBI bank. on this web page most of the complainant is with regard toSBI  Bank only. My Fraud Amount Rs.300 and  Rs.26000/-
    • 0
      SBI CARDS replies to HARI KUMAR SHARMA
      | 1 reply
      Dear Customer,We will be glad to assist you with the concern. Please mail us your contact details at sbicard_cares@sbicard.com with Ref No. 1001 & we shall connect with you to address your issues.
      • 0
        SBI CARD replies to SBI CARDS
        Dear Customer,We are awaiting the additional information/documents from your end to help us address the issue raised by you. Kindly mail us the required information at sbicard_cares@sbicard.com
    • 0
      Ajit replies to HARI KUMAR SHARMA
      | 3 replies
      Hi
      Please contact to Google. They will refund your money
      • 0
        jagadish replies to Ajit
        from google play store.
        i got one message,your transaction has been declined....
        up-to now i didn't get any message from bank side.
      • 0
        Koteswara Rao replies to Ajit
        How to contact Google,  some one make the fraud amount 26000 rs.please help me
      • 0
        Saurabh Srivastava replies to Ajit
        Hi Ajit,
        Kindly let me know how did you contact Google. The same thing happened to me today.
  • 0
    Manojkumar verma
    It happened to me also on 2 June 2017 at 9.30 pm Rs. 50 and then Rs. 26000 transaction done on my axis bank credit card without my knowledge and OTP. Total security breach on account of axis bank.
  • 0
    vinod p asutkar
    My card was used unauthorisedly by someone with the help of Axis bank because I have not received any OTP for the Transaction done by that person who done fraud in conaveance with axis bank. on this web page most of the complainant is with regard to Axis Bank only. My Fraud Amount as fallows

    TRANSACTION DATE AND TIME    MERCHANT NAME    TRANSACTION AMOUNT( INR )    TRANSACTION AMOUNT (Currency)    TRANSACTION STATUS
    Jun 4, 2017 7:03:17 AM IST    GOOGLE *SERVICES    50.00         D
    Jun 4, 2017 7:03:12 AM IST    GOOGLE *Octro Inc    180.00         D
    Jun 4, 2017 7:03:04 AM IST    GOOGLE *Octro Inc    180.00         A
    Jun 4, 2017 7:02:55 AM IST    GOOGLE *Octro Inc    180.00         A
    Jun 4, 2017 7:01:55 AM IST    GOOGLE *Octro Inc    60.00         A
    Jun 4, 2017 7:01:18 AM IST    GOOGLE *SERVICES    50.00         A
    Jun 4, 2017 7:01:16 AM IST    COLUMBINEINN #15112254    285.38    0000000004.43    A
  • 0
    Manish Kumar
    Fraud Transaction from credit card at Google *octra.inc on June 06, 2017 at 6:36 AM Indian standard time . I received messages from my SBI Credit card that Rs 50 + Rs.26000 + Rs.26000and and Rs.26000 was spent at GOOGLE Octro Inc. without OTP/CVV.
    Complain is registered with SBI Credit card department.
  • 0
    SBI CARDS
    | 1 reply
    Dear Customer,We will be glad to assist you with the concern. Please mail us your contact details at sbicard_cares@sbicard.com with Ref No. 1012 & we shall connect with you to address your issues.
    • 0
      SBI CARDS replies to SBI CARDS
      Dear Customer,We are awaiting the additional information/documents from your end to help us address the issue raised by you. Kindly mail us the required information at sbicard_cares@sbicard.com
  • 0
    Milind Rao
    My card was used un-authorisedly by someone for which I donot received any OTP for the Transaction done by that person who done fraud bank. My Fraud Amount Rs.50 and Rs.26000/- and Rs.26000/- and transaction relates to GOOGLE *Octro Inc
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