Scam
Complaint
John
Country: United States
I got a free credit report and you people chareged my account 14.95, well i have talked to my bank i am disputing the charge and will be refunded it and my bank is going after them, and also i have blocked them from myaccount from taking any other charges out. After cancelling the service you still charged me. Everyone out there this is a huge scam, its all bs, dont agree to anything from them. Thay said i wouldnt be charged for anything then sure enough i was. Dont fall for this!!!!!!!!!
Comments
The new number is 866-883-3309, when you get to an customer service rep, be sure to ask "Are you affiliated with MNI Credit Report?" and they will know exactly why you are calling.
Legally, they are allowed to debit your account under the following terms and conditions. However, it is quite unethical to make it so difficult to cancel your membership.
"Credit Monitoring Membership With Free Trial: You will be asked for valid credit card information when you sign up for the free credit monitoring trial. CIC will verify your credit card information before processing your order. An authorization in the amount of one dollar will be performed on your credit card, to make sure it is valid and in good standing, but CIC will not actually bill your card until the free trial period has passed. However, the one dollar authorization may count against your credit or debit limit. If you do not cancel your free trial membership within 9 days of the date you place your order, your membership will continue automatically and the monthly/annual fee will be billed to the credit card or other billing source provided by you when you enrolled in credit monitoring, on the first day of each successive membership term