Collection for magazine subscription I didn't order

ComplaintsCollection AgenciesSunrise Credit Services, Inc.

Complaint

0
smlongiotti
Country: United States
Sunrise Credit Services, Inc. sent me a collection notice for $22 for Veranda magazine, a subscription I have not even ordered and WILL NEVER order because of this notice.  I sent the info to the Consumer Complaints Division of the NC Secretary of State Office to see if they could help.

Comments

  • 0
    Jane F. Lawlis
    I did not order the Oprah magazine and this had better not go on my credit report.  What a sneaky way to get money out of unknowing people.  This is horrible.  Do not bill me again.
  • 0
    scgirl
    I too just received a letter from Sunrise Credit Services saying that I owe $10 for Elle Magazine. I never ever subscribed too this magazine. This is absolutely erroneous. I have filed a complaint with the Better Business Bureau and sent a dispute to Sunrise as well. Do they have the ability to report this to the credit bureaus? I will be furious if this ends up on my credit report. Not to mention, I will NEVER purchase another Hearst magazine.
  • 0
    Boomer
    My gosh, I couldn't believe it when I read this post, I am currently experiencing this scam by Hearst/ Sunrise. I bought a camera through Adorama/ Bill Me Later from New York last August, immediately after I started getting a ton of magazines I never ordered, I sent them and all correspondence back return to sender, wrong address. Then I get a collections notice from this Sunrise. I immediately contacted an attourney and the Attourney General of Florida, where some of the billing came from and am contacting the Attourney General of NY. I am absolotely astounded the government allows this to continue, there are so many law's being broken in this scam.
  • 0
    dal
    never order that oprah magazine!!!!!i went to the computer on something and it pop out!!!!!i dont even like Oprah.  now they are they to collect 18.00 dollars.scamers!!!!!!!!!!!!!!!
  • 0
    Sunrise Credit Services are Scum
    They sent me a letter saying I owe $10.00.  I called the # on the back of the collection letter.  (866-333-7127)  After about 5 minutes of waiting a male takes my call.  I asked what is this $10.00 in reference too?
    He tells me it is for an "O" magazine subscription.  I told him I never ordered this magazine.  He than puts me on hold to speak to a supervisor.  Than he returns and said the subscription was for "Elle" magazine.  I said but you just mentioned earlier that it was for "O" magazine.  At this point he said if you never ordered it I will cancel this credit collection.  Which he does.  Next I asked for his street address so I could report him to the N.Y. Attorney Generals office.  After going back and forth with his supervisor he gives me this address:

    Sunrise Credit Services
    260 Airport Plaza
    Farmingdale, NY
    11735-9100

    Yes I agree with those above.  These are a group of scumbags just looking to make a few dollars off of those who do not challenge these collection notices.

    They wont get anything from me!
  • 0
    frances stephens
    | 1 reply
    i did not order this magazine why am i being billed
    • 0
      tj replies to frances stephens
      Cause they are "chicken billing".
      A lot of people must just cough up.
  • 0
    LT
    | 3 replies
    Hi,  

    I have the same problem too,  sunrise agency is collecting debt on behalf of housekeeping magazine.  Can they actually collect the debt or post the money owed on my SSS if they #
    1. Do not have my SS number
    2.  Do not have a credit card number from me.

    I am just planning to disregard this notice.

    Please your input will be helpful.
    • 0
      tj replies to LT
      | 2 replies
      Collection agencies can post negative information on your credit reports without your SSN.  SSN just makes it easier to avoid errors that might damage the wrong person.  Many debt collectors could care less who they damage, since they aren't even liable until the damage is caught by the consumer and disputed with the CRA.


      Sunrise tries to straddle the fence between being a collection agency and a magazine marketer, in effect using their letters that imply this is a collection attempt to coerce people to renew or subscribe after trying some free sample magazine.  Anyone could have signed you up, as they don't get any identity information that could determine whether it was you that requested the sample.

      It's a deceptive trade practice, particularly when sent to people who may never even have requested a free sample, but they generally back down when challenged.  They don't generally ship more magazines until they are paid for the subscription, and you don't owe them if you didn't agree to subscribe, for magazines you haven't ordered or received.


      Just send a letter to the publisher notifying them that you did not subscribe to this magazine.

      Send a similar letter to Sunrise, also notifying them that you did not subscribe, and that you dispute and demand proof of any alleged debt.  Mail it certified.  That invokes the FDCPA prohibition against continued collection without verifying the debt, and gives you some basis for a lawsuit should they continue to harass you.
      • 0
        tj replies to tj
        Or, if you got this letter without even requesting a sample, you can also file a complaint with the U.S. Postal Inspector.
      • 0
        22Skadoo replies to tj
        It happened to me as well. The Elle Magazine in my mailbox with out ordering it. I really don't have time to undo things that other people are doing to me, (others). It infuriates me. I appreciate your information and direction you posted. I guess I best get busy writing the letters.
  • 0
    Jackie
    Although it was very annoying getting their letter for the magazine I DID NOT order, it can not affect our credit. They are just a scare tactic by the magazine companies. I mean come on people think about they don't have our ss number. Its just common sense.
  • 0
    Appleknocker
    | 3 replies
    I just received a letter telling me I owed a bill from verizon wireless.  I called and checked and do not owe any money to Verizon.  I called Sunrise and told them that and then he said well it  was actually an old bill from Alltel because Verizon bought them out back in 2007.  This bill was from then and I told him I have only been with Verizon no other wireless   Oh and Altel is still a wireless carrier in this area.
    • 0
      k jackson replies to Appleknocker
      They put a freeze on my husbands account without notice for a "school loan debt" that has already been paid off...they took our money and said that if we didn't sign a form they would keep taking money out of our account (my husband s checks get direct deposited) which is illegal to leave him with nothing...and once we signed I haven't heard anything about a monthly payment they wanted or how much. We are talking to a lawyer...we checked the nslds (national financial aid site) so if owe the government it would show there and everything is at zero dollars....these ppl  are saying we owe $19, 100 from 2001...attorney fees, interest, blah blah....its a scam they need to shut down...this is out of their buisness in tallahasee florida.  Their attorney mel  harris is another scam company. ...so pissed that ppl are allowed to do this!
    • 0
      Real Verizon Customer replies to Appleknocker
      | 1 reply
      I also have been getting calls and bills 'in collection' from Sunrise for Verizon Wireless.  I called Verizon and they agreed that I am paid up to date.  I called Sunrise back and they told me that I owe an outstanding amount on a prior bill.  They said it was in its final stage of collections and would go against my credit.  Verizon has no record of it.  Anyone want to get a class action lawsuit going?  I am willing.  Email me at unclesam704@yahoo.com.  I am not an attorney.
      • 0
        Erin Edwards replies to Real Verizon Customer
        They keep callin my phone for my grandmother who is 96 yrs old.....sayin they cant talk to me but u are callin n harassing me n my grandmother has had the same phone# for over 50yrs....I feel its a scam n it needs to b stop but a class action lawsuit sounds good to me
  • 0
    fanny
    | 2 replies
    first off..why would a collection agency directly send you magasines you hadent ordered? have you ever wondered that it could be the company you were recieving magasines from did this? collection companies are hired by large corporations to collect unpaid dues. the blame is to yourselves. ordering items you know you cannot pay for later on. even if you cancel it, double check it twice. so maybe this dispute isnt with the collection company itself but from the corp who put you there in the first place dont you think?
    • 0
      tj replies to fanny
      With magazine scams, it happens all the time.  Oh, they may not "directly" send you magazines, but it's simple enough to set up a scam magazine marketer, and a scam "colleciton agency" to enforce the fraudulent "contracts".  Or they just pretend to be both, trading off with the guy at the next desk.

      Some of them actually do fake "subscriptions" by tossing a few cheap ones in the mail, then try to "upsell" the victim with more subscriptions followed by a "bait and switch" to a "mulit-year contract" shakedown, or just con a $400 to $600 "termination fee" to get out of the phony "contract".  You might as well call this the "Buffalo magazine scam".

      They typically prey on unsophisticated consumers, particularly kids out of high school or college students, the poor, and the elderly.  You can even buy "sucker lists" collected from such demographic groups to better target your scam.

      There are quite a few of these fraudulent magazine subscription cramming scams allied with equally fraudulent debt collectors. In particular, there are such scams operating out of the Buffalo area, around Atlanta GA, near Denver CO, and an overseas magazine cramming shakedown racket operating out of Mumbai India.

      FTC recently reached a $3.1 million settlement with one of these debt collectors caught collecting on fraudulent "magazine subscriptions".
      http://www.ftc.gov/opa/2012/05/luebkenr.shtm
    • 0
      yvette replies to fanny
      Got a renewal notice for a magazine I've never even heard of. Now I'm finding out about all these magazine scams. I don't order things I cannot afford, so how is the blame mine? And it's obvious these people are scammers, that's why they're sending fake invoices and magazines that we're not ordering. Where the heck do you live...under a rock?

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