billing/book return

ComplaintsHome & GardenBetter Homes and Gardens

Complaint

0
Dixie Neiffer
Country: United States
i have returned the book you sent me.....that i canceled before and now i'm still receiving a bill what up with your company ? you provide no phone number to get this solved....so keep wasting your time i'm not going to pay for something i didn't want or keep!!!!!!

Comments

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  • +2
    It's a cramming scam..
    | 4 replies
    They don't want to "resolve" anything.  They just want money for sending out books no one ordered.
    File fraud complaints with FTC, your state AG and the US Postal Inspector.
    • 0
      cecelia davidson replies to It's a cramming scam..
      you better fine out if i wanted this book or not or any one else!
    • 0
      | 2 replies
      Call  1 800 439 4119  talk to a person to cancel
      • 0
        Tommye replies to Aj
        | 1 reply
        Thanks so much for this number!  I also received a book I did not order (with a bill included).  It's a scam!
        • 0
          Ac replies to Tommye
          My thanks, too to Aj. I called the # & was told charges will be cancelled !
          I hope that the publisher will note that this policy of sending  & billing for
          not pre-ordered items are causing them irate customers!!
  • 0
    Sharon Spangler
    | 1 reply
    I requested last year that you not send me anymore of your Christmas books and I just received another one in the mail.  I am going to return it to you, PLEASE DO NOT SEND ME ANYMORE BOOKS FROM YOUR COMPANY! THANK YOU
    • 0
      Aj replies to Sharon Spangler
      Need to talk to real person  call 1-800-439-4119
  • 0
    alice grady
    cancelled this christmas book. it's getting sent back. i don't want anymore books sent since you ignore the cancel notices you have been sent
  • 0
    VERA SIMON
    | 2 replies
    I do not want this book or anymore. I want to send it back.
    • 0
      Shirley Norton replies to VERA SIMON
      Please discontinue any subscription and do not send anymore books. My account information 10021630305. I will not accept any more books, return anymore books, will not pay for anymore books. Thanks.
    • 0
      Barb replies to VERA SIMON
      I DID NOT ORDER THIS BOOK.  Better Homes and Garden xmas book.  What the hell is going on I need to return...I will not pay invoice period....!!!
  • 0
    Pris Wright
    | 2 replies
    Please send me a return mailing label so I may return  Gardening Made Easy Indoor Gardening. Please do not send me any more books.
    • 0
      jan replies to Pris Wright
      | 1 reply
      did they  send you a return label ?
      • 0
        Loretta Kieliszewski replies to jan
        I received your book CELEBRATE VOL 6 today. I will pay for this book but I do not wish to receive any more books from you. I do notlike this automatic sending,  Please stop sending  any more books  as they are getting to expensive.
  • 0
    martha mcninch
    do not want diabetic living.  How do I return  with no charge to me
  • 0
    Hedy Phillips
    Please do not send me any more of your specialty books. Thank you.
  • 0
    Randy Christensen
    Please send me a return label. Acct #10026692953 returning Small Space Gardens & Easy Garden Projects. Please  do not send anymore specialty books. Thank you
  • 0
    Kayleen Bushee
    Please send return shipping label for Small Space Gardens books.  Account 10028053337. Do not send anymore books to me. I did not request this and I will not continue with your magazines if this continues.  Thank you for your prompt response.
  • 0
    Julie Lundberg
    I need to return these books. Please send me return labels for these books.
     Account # 10022154263
    Julie Lundberg
    1531 So.Seashore Drive
    Tacoma, Washington
             98465-1019

               Thank you for your speedy response.
  • 0
    Gmattel
    Did not request or order gardening books.  Acc 10028294576.  According to post office unsolicited material is free. If you wish these books returned, send me a prepaid return label ASAP.  I do not want any other offers, free bonus offers, or any other unsolicited material.  I had problems before with BHG renewal camcellation and I am not in the mood to deal with this nonsense again
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