billing/book return

ComplaintsHome & GardenBetter Homes and Gardens

Complaint

0
Dixie Neiffer
Country: United States
i have returned the book you sent me.....that i canceled before and now i'm still receiving a bill what up with your company ? you provide no phone number to get this solved....so keep wasting your time i'm not going to pay for something i didn't want or keep!!!!!!

Comments

  • 0
    JEWEL HART-WOODS
    I have been un successful in trying to get a return label.
  • 0
    Kay Banister
    I did not request any books.  Acct# 10028250883. Post Office says any unsolicited material is free.  If you want these books returned, send a prepaid return label.  Do not send any more material.
  • 0
    Karen Blom
    I did not request any books. Acct#10027665859.  Post Office says any unsolicited material is free. If you want the book returned, send a prepaid return label.  Do no send any more material.
  • 0
    Jane Z
    Please send me a prepaid label , have been trying for an hour I did not order any of this that came in so please take me OFF your mailing list and don’t send any more with out an order thanks . Please send me a return prepaid label my email is zyjane46@gmail.com the Acct# 10028124252 send label asap!!
  • 0
    BIRDGAL1
    Yep,
    I received the CFTHV26 and PRGENORG 18 FREE GETTING ORGANIZED that I never asked for. I will be returning this item to:
    DISTRIBUTION SERVICES
    1 MEREDITH WAY
    DES MOINES, IA 50380
    If there are any additional books or materials sent, those items will sit here until I receive a prepaid return label.
    Account #: 10027948602
    I will cancel any or all subscriptions to BH&G for this foolish scam.
  • 0
    Pat B
    I want to send this book back that I did not order
  • 0
    Ginny Crapser
    Two things- I had asked before that no more books be sent to me and would like to ask that again. And on the invoice it said to check bhg.com/bookreturn for instructions on returning- there are none. so I will just mail it back (at my expense) to the address in Iowa. Acct number is 10026356088. Thank you
  • 0
    L. J. Harvey
    Add my name to the list of people above that are asking that you please stop sending me books that I did not order.
  • 0
    Judy W. Giddens
    I did not order the APQ Calendar 2019 nor did I receive or order one last year.  I will not be returning it as I didn't order it nor will I be paying for it.  Please take by name off anything you send out and don't waste your time and money rebilling me.  Account #10028182060.
  • 0
    CL
    Regarding Christmas from the Heart: I asked by mail in their prepaid envelope for a return label and said I would keep the book until I received it. Asked for no more books to be sent. I received a card today saying I could keep the book and they will cancel the charge and they have "discontinued your continuity program" . They gave a customer servive number of 800-439-4119. I hope this helps someone!
  • 0
    Nancy Morrow
    I canceled this book last year and now you sent me another one. I am very unhappy. Are you trying to screw people? Really very upset. Now I have to mess with the very difficult task of returning this book!! So how do I return this? This better be canceled. Acct.# is 10002188935
  • 0
    Lorlyn Arner
    I need a return label for the 2019 calendar. Act #10028092574    Please do not send any further items.
  • 0
    Linda Hegi
    Please send me a return prepaid label my e mail is balhegi @frontier.com account10006930373 send label as soon as possible. Please cancel all further books!
  • 0
    R.A. Pray
    Please send me a return prepaid label, my e-mail is rapray12@yahoo.com, account #10028571148 for the book Quilt Lovers Favorite V12.  Please cancel all further books.
  • 0
    angry lady
    i agree with all these posts - there is no contact or phone to call - i will not return on my 'dime'!!
  • 0
    Donna Beard
    Need to send back  book  Christmas from the Heart.   I didn't  care for the book.Account # 100269 22376. Please send return  label.Thank you.
  • 0
    Gloria Mondy
    I received the BHG Annual Recipes 2018.  I did not order this book.  I'll return it if you send if you send me a return paid postage label.  If not, I have a free book   And I plan to cancel my subscription to BHG.  This is a real pain.
  • 0
    Lisa
    I wasshocked today when they book arrived, Had no Idea who sent it or where it came from Then I opened it and saw a bill for 33.02 I DID NOT ORDER IT and IM NOT paying &
  • 0
    Dorothy J. Kohlhagen
    You can add my name tot he list of people that received the books nd did NOT order them. I want to return them and feel you should send by e-mail a prepaid shipping label. Thank you.
  • 0
    Vicki Worth
    So in reading the above there is a major problem with getting a subscription cancelled and a book returned.  I must agree - your website is not user friendly.  I hope these issues have been rectified since it is now 03/21/2019.  I wish to cancel receiving anymore Diabetic Living Everyday Cooking cookbooks for a free 30 day trial.  “Free” - strange choice of words.    It takes time and energy to return something you had no idea you were going to receive.  I was livid to say the least.  I hope there will not be an issue with receiving a return shipping label.  My account number is 10029401055.  Your prompt attention and cooperation in this matter will greatly be appreciated.  Thank you.

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