Access to computer
Complaint
GRANNY
Country: United States
I'm not sure now how this came about or how I let myself get caught in it, but somehow I was connected (through the internet) to a person speaking barely understandable English, with lots of noise in the background. He kept telling me I needed some kind of software and I kept telling him I was not interested. I think I tried leaving the site, but couldn't. Then someone else came on. He was speaking good English and had a calming voice, and I was so glad to have someone I could communicate with I let myself be led into trouble. He said he needed access to my computer to "fix it." Soon after, when I discovered my folly, I blocked access to the site and kept checking to make sure they were not getting back in. If these people are so smart, why can't they make a living working honestly?
Comments
Your number 18007886855 does not work I tried the UK office they gave the same number
Please not I need a refund on order number UEE6QQ3T for 347.45 made on 18th Feb 2017.
I requested the same time I was making the order on phone as I released I had been missold a solution I wanted a security product like McAfee what there gave was "operator intervention" See my response in RED to your questions from support team
What is the principal reason for your cancellation request?I was given a different solution than I wanted- the initial support told me I could purchase a product like McAfee ,called Microsoft Security from a Microsoft Store ,when I asked can I get it online I was yes .. and handed to 2 other support /Managers after I found out that the solution was a number of operator interventions and that there was no package.
Was there an error with your billing?N0
Were you able to install and activate the program?No as there was no security program involved as I was let to believe.#
THE WERE A NUMBER OF IRREGULARITES I.E 1)EY ASK FOR MY CREIDT CARD DETAILS WHICH I GAVE TO THE SUPPORT= WHICH I SHOULD NOT HAVE DONE AND BARCLAYS BANK FRAUD SQUAD PICKED IT UPBUT I OVERROTE AND REPRESENTED
2)the manager assured me some one would get back within 24 hrs TO GIVE ME REFUND
3) BARCLAYS BANK ASKED ME IF THERE WAS A 14 DAY PERIOD TO CHANGE THE ORDER
THIS IS NOT APPARENT.
4) BARCLAYS ARE WELL AWARE OF SIUTATION AND ARE WAITING FOR SAY TO PROGRESS AND PUBLISIZE.
Glen Fernandez,
Director, Technology Fmjgroup uk Ltd.,
cell 07826484887,
email fmjgroupuk@aol.com
I feel so frustrated. I was taken advantage and robbed. These guys are fast talkers and will say anything to scare you into thinking your computer is really screwed up but they are going to save you! Total scam.
Rouge in Arizona
So, Not only that they will charge you those fees, like I stated they will get ALL your computer information, banking, etc. They will buy GIFT CARDS and later on, after you think its is over and done with, they will cash those cards for thousands of dollars.
I fought with this bunch of crooks for over a year.
As of today 9-9-2020 They are STILL trying to get into my computer, by calling me telling me that I owe $599.99 for a renewal plan for protection on my computer. They are LIERS, THEIVES, AND have NO MORALS what so ever. THEY scare me because they are so good at what they do and are smooth talkers.
BE aware! They are dangerous. The banks and the FBI are having many problems with their scamming operations. I have contacted the FBI 2 times now about these people IN INDIA... and GERMANY... Not in USA.
Please not I need a refund on order number UEE6QQ3T for 347.45 made on 18th Feb 2017.
I requested the same time I was making the order on phone as I released I had been missold a solution I wanted a security product like McAfee what there gave was "operator intervention" See my response in RED to your questions from support team
What is the principal reason for your cancellation request?I was given a different solution than I wanted- the initial support told me I could purchase a product like McAfee ,called Microsoft Security from a Microsoft Store ,when I asked can I get it online I was yes .. and handed to 2 other support /Managers after I found out that the solution was a number of operator interventions and that there was no package.
Was there an error with your billing?N0
Were you able to install and activate the program?No as there was no security program involved as I was let to believe.#
THE WERE A NUMBER OF IRREGULARITES I.E 1)EY ASK FOR MY CREIDT CARD DETAILS WHICH I GAVE TO THE SUPPORT= WHICH I SHOULD NOT HAVE DONE AND BARCLAYS BANK FRAUD SQUAD PICKED IT UPBUT I OVERROTE AND REPRESENTED
2)the manager assured me some one would get back within 24 hrs TO GIVE ME REFUND
3) BARCLAYS BANK ASKED ME IF THERE WAS A 14 DAY PERIOD TO CHANGE THE ORDER
THIS IS NOT APPARENT.
4) BARCLAYS ARE WELL AWARE OF SIUTATION AND ARE WAITING FOR SAY TO PROGRESS AND PUBLISIZE.
Glen Fernandez,
Director, Technology Fmjgroup uk Ltd.,
cell 07826484887,
email fmjgroupuk@aol.com
They charged my aunt 488.70 for a computer she never used.
They charged my aunt 488.70 for a computer she never used.