Access to computer

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Complaint

0
GRANNY
Country: United States
I'm not sure now how this came about or how I let myself get caught in it, but somehow I was connected (through the internet) to a person speaking barely understandable English, with lots of noise in the background. He kept telling me I needed some kind of software and I kept telling him I was not interested. I think I tried leaving the site, but couldn't. Then someone else came on. He was speaking good English and had a calming voice, and I was so glad to have someone I could communicate with I let myself be led into trouble. He said he needed access to my computer to "fix it." Soon after, when I discovered my folly, I blocked access to the site and kept checking to make sure they were not getting back in. If these people are so smart, why can't they make a living working honestly?

Comments

123
  • 0
    Henry Evans
    I too have the same issue with this company but to my surprise, the company took it very seriously and resolved my issues. I would suggest you all write to support@premiumtechiesupport.com. This company doesn't make outbound calls to the customer so any calls by the name of this company disconnect immediately. In my case, I wrote to them with my order Id and other details (full name, registered email ID and my phone number)  and got the issue resolved. Try it instead of write here - cause this will not help.
  • 0
    Elisabeth P.
    Il m'est arrivé les mêmes mésaventures cet été ! J'ai malheureusement communiqué mes n° de carte bancaire. J'habite en France. Je suis intéressée de connaître la suite donnée au rapport adressé à la Federal Trade Commission par James B.
  • 0
    Mike Haningan
    To everyone who has been scammed by these people they will go down! you have my word!
  • 0
    R Smith
    | 1 reply
    Got an email as follows:

    [ AUTOMATIC DEBIT ] Renewal Reminder SUBSCRIPTION 2019
    Bryan Stucky <premiumtechies247@gmail.com>
    To:
    May 7 at 8:41 AM
    [AUTOMATIC DEBIT REMINDER]

    Bryan Stucky
    Account Manager
    Premium Techies

    SUBSCRIPTION PLAN : PREMIUM-499
    CUSTOMER ID :

    Dear Customer,

    This is a reminder email for your annual technical support account renewal.
    Your technical support subscription has expired and is due for renewal today.

    Your account will be auto-debited $499 USD for the renewal of your subscribed plan.

    If you do not want to continue with this subscription or wish to change your annual subscription plan, please contact our support department at +1 818 435 8425 today and our customer support team will assist you in cancelling or changing your account.

    IMPORTANT : Please note that you will not be able to get any refund once the contract is renewed automatically and the money is debited from your bank account. If you wish to cancel please contact at +1 818 435 8425 as soon as you receive this email.

    Kindly ignore this email if you wish to continue with the current subscription plan.

    Thank you for subscribing with Premium Techies.

    Best Regards,
    Premium Techies
    For USA & CANADA :  +1 818 435 8425

    AUTO - GENERATED - EMAIL

    NEVER heard of this outfit.  NEVER authorized ANY charges or withdrawals.  Checked with my bank and there have been no unauthorized withdrawals.  This is NOTHING BUT FRAUD!  DO NOT FALL FOR THIS CRAP!
    • 0
      Nick replies to R Smith
      I have received a similar email and connected Premium Techie Support (TFN: 800-912-9394) they have told that this is a scam and never reply to such emails. We always receive a welcome email from the Premium Techie Support with all the purchases. (it consist of Toll-free number and  email ID). Check the company website before doing anything
  • 0
    Dekay
    The scam message we received said the company is following Windows policy. Does Microsoft [?] know its name is being used this way?
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