unauthorised withdrawal on my account
Complaint
David
Country: United States
www.witifile.com, has charged my checking account. I had never heard of this place until I checked my statement online. I was charged $5.10 for 6 months of something. I know this is a small amount, but the idea that they can do this at will would be more than pocket change it they did it 1000 times. I did not order this, did not and do not want it, and as I said never heard of them.
I notified them by e-mail as the site requests, no answer. I have filed with econsumer.gov and IC3.gov. I have also written to my bank headquarters requesting a reversal of charges.
BOLO for witifile.com on your statement
I notified them by e-mail as the site requests, no answer. I have filed with econsumer.gov and IC3.gov. I have also written to my bank headquarters requesting a reversal of charges.
BOLO for witifile.com on your statement
Comments
File fraud complaints with FTC, your state AG, and at www.ic3.gov
i complained to these jerks (witifile) who told me that apparently a store clerk was the perp
that's a crock.
they promised to credit my account
another crock
i wish they had a storefront that i could throw a brick, or worse, through
I have already filed formal complaints against them with the FTC, another federal government agency, and local law enforcement here. Like nearly every other complainant here, I had never even heard of this company. To see this many nearly-identical complaints about the same business, raises a cloud of suspicion. I also find it suspect that this company has no physical or mailing address listed on their website, nor can I find one through my Internet searches.
Please be aware that if you have been a victim as I and others here have been...you may also be a victim of identity theft too! As an added security measure, I also had my bank cancel my ATM/debit card and issue a new one. I have no idea just how compromised my identity may be, given what's already happened.
[***] charged $3.70, who knows how much more they would have done had I not stopped it.
Anyone else want to beat WitiFile's employees and founder's faces in with a baseball bat right now?
Obviously it's been edited so it's more PG.
Subject: "You fraudulent bunch of f*cks."
Body: "Why is your stupid a** company charging money to my account? I've never even heard of you until today, when I saw your bullsh*t charges on my sh*t.
Where do you pieces of human waste get off on trying to steal people's money? Are your lives so entirely meaningless that messing with other people is the only way you get off?
Oh, and don't waste your time sending me a bullsh*t e-mail about how someone probably got my information and did business with you. I know how you guys work, I've read all about you.
WHO THE F*CK would need a useless company such as yours?
I can view my personal files anywhere, too! It's called a f*cking flash drive.
You've been reported to the FTC, along with many other complaints about your cesspool of a company. I hope all of you eat sh*t, burn in hell, and f*ck yourselves in no particular order.
Yours truly (and once again, go f*ck yourselves),
Alicia"
Here's an update to my original complaint right above yours. Witifile.com DID respond to my email to them (support@witifile.com) and did credit back the $8.20 charge they fraudulently made to my account.
What is interesting is I did not give them my card info, just my name and date, & amount of the unauthorized transaction. Seems suspicious to me just HOW they would know to re-credit MY card account since I didn't provide it in my email.
I hope others who have been vicitimized will post here too. The local law enforcement here is investigating the company, and had me forward the email I sent the company and the email I received back from the company so they can try and track down the IP address. I would recommend you email witifile.com and demand a refund. (Just try to be a little congenial). I'm just as PO'd as you and other victims here.
I would also urge any other victims to definitely file an on-line report with the agencies mentioned by the 2nd poster in the forum here, and your local law enforcement. I took the additional steps of also having my bank cancel my debit card and reissue a new one, and placed fraud alerts with Experian. (You can place a 90-day alert with one bureau, and they will notify the other two). Just remember to renew it every 90-days.
I took these added steps because I have no way of knowing just HOW compromised my identity is...whether it is confined just to the one credit card, or goes beyond that.
Post back if you get any results, and good luck!
Nightowl
If you use Steam, see this article: http://www.sidequesting.com/2011/11/steam-wen ... -your-password/
I also had a witifile charge in the last week which I did not authorize.
Could that be a common thread for these complaints?
It doesn't make sense that witifile would do this themselves, as that would be blatant fraud. But it makes more sense that some hackers would need a bunch of extra storage space...
(For Dan): Thanks for posting about your own experience and other thoughts! To see the increasing number of nearly identical posts, strongly suggests some involvement of witifile.com, either directly or indirectly. If some 3rd-party hacker(s) were using witifile for data storage, WHY would they need to continue making these fraudulent charges for membership in witifile.com?
It is more logical to believe the perpetrator(s) would only need to make one or two membership enrollments to acquire the data storage space they need to store illegally-obtained financial information. In addition, who knows just HOW MUCH personal information about each poster here has been compromised? I still consider the fact witifile.com has NO street address, mailing address, or a WORKING phone number to be suspect.
In any event, I still strongly urge anyone who discovers unauthorized charges placed on their credit, debit card, or other financial account by wirifile.com to file a report with the agencies cited in the 2nd post here, as well as, their local law enforcement. Perhaps the authorities can ascertain a pattern for these fraud incidents & identify who or whom is behind these incidents. Whether or not the hacked Steam databases factor into the equation remains to be seen. Internet fraud is very much alive and well. At present, the sole common denominator is witifile.com.