unauthorised withdrawal on my account
Complaint
David
Country: United States
www.witifile.com, has charged my checking account. I had never heard of this place until I checked my statement online. I was charged $5.10 for 6 months of something. I know this is a small amount, but the idea that they can do this at will would be more than pocket change it they did it 1000 times. I did not order this, did not and do not want it, and as I said never heard of them.
I notified them by e-mail as the site requests, no answer. I have filed with econsumer.gov and IC3.gov. I have also written to my bank headquarters requesting a reversal of charges.
BOLO for witifile.com on your statement
I notified them by e-mail as the site requests, no answer. I have filed with econsumer.gov and IC3.gov. I have also written to my bank headquarters requesting a reversal of charges.
BOLO for witifile.com on your statement
Comments
I do in fact use Steam, and I was wondering the same thing about Steam getting hacked. I informed everyone I knew (that uses Steam) on the day I got fraudulent charges to check their banks. So far it's just me. Do I contact Steam about it? I'm still pretty irritated, as now I am having to physically go to my bank (20 mins away) to take out money until my new card comes.
I did some research on what sort of company WitiFile was before I even sent them the email I pasted above. After reading so many complaints and not being able to reach people on their number, what else is a person supposed to think? And why would someone be putting all these purchases into the WitiFile site? Why all these $3, $8 (and so on) to the same company? Also like Nightowl said, how did they know who he was to credit him back? I know Steam has our emails. He most likely emailed them from the same one, thusly his information was attached to it. Why would a company act so shady unless they were doing something wrong?
If you indeed have used Steam, I suggest you visit the bleepingcomputer.com website. Scroll down the page and you will se a couple of articles about the Steam database hacking. There is also a link there (which is a link provided by the FBI) that will check your computer to see if it has been compromised by the DNS Changer botnet...which was recently taken down by them.
Another link provides more detailed information about the Steam database hacking incident. Please post back and let us know how you made out.
Nightowl
Sorry for the misspelling of your name and one other place!
Nightowl
One of the tactics often used by the cretins who steal financial information from others is they will make small charges on the stolen account information just to see if it goes through. If it does, then they will frequently go and make increasingly greater charges to the stolen account until either the credit limit is reached, the purchase is declined, or the account-holder realizes their information has been stolen and cancels the account.
Nightowl
174.136.57.217. Within the hosts-net database are 7 IP addreses apparently associated with the aforementioned IP. ALL are flagged red (HIGH RISK) sites to visit.
Nightowl
I checked my DNS address with the site, the results were "Your IP is not configured to use the rogue DNS servers". So I guess that's good?
If it gave you the all-clear as you indicated, then your computer is not affected by that DNS Changer botnet. AS I've often said in other forums I belong to, just be sure to regularly change your passwords on any website where there is ANY type of personal information about you. Always have a good antivirus program running, an anti-malware program, such as, Malwarebytes, and good firewall in place as well.
Forgot to add this...with regard to passwords...be sure to use STRONG passwords on ALL websites where you have to log-on. If you would like to get an idea of how strong your password(s) are, there is a site called:
howsecureismypassword.net
where you can enter your password into the black rectangular box shown on the screen, and as you enter each letter, underneath the box, you will see the approximate length of time it would take a hacker using a desktop computer to ascertain the password. (The program uses some type of mathematical algorithim to generate the approximate time frame).
It can be tedious having to remember complex passwords, but that will be effort well-spent, if it prevents some cretin from accessing/compromising your personal information!
Nightowl
At the present time, it would be difficult to say just HOW compromised your personal information is. As you can see from the reports here alone, this problem involving unauthorized charges by witifile.com has affected quite a number of people.
I would just suggest you file reports with the agencies listed in tj's post (2nd post here), your local law enforcement, and follow the recommendations I gave in my previous posts. Check your financial accounts EVERY day! If you notice any more suspicious activity, take immediate action, including placing a fraud alert with the major credit bureaus.
Thanks for posting about your experience too!
Nightowl
Forgot to mention this...send an email to witifile.com at:
support@witifile.com
and file a fraud complaint with them. Request they re-credit your account as well. (You may want to talk with your bank FIRST though, since if you have closed the account which was fraudulently charged, they should be able to tell you how to get a refund). Also, dispute the charge with your bank as well.
A bank will often re-credit the fraudulent charge.
Nightowl
Thanks for your post. It appears this issue with witifile.com is extending beyond the borders of the U.S.
Happy Thanksgiving to everyone!
Nightowl
Thanks for posting about your experience! I would also encourage everyone who has posted HERE...to also post in other on-line forums as well, including security software website forums. The more the word about this fraudulent activity can be dissiminated on the Internet, the greater the liklihood this mess can be stopped, and more consumers made aware of what is happening.
Nightowl
Just read through the posts here and dispute the charge, not only with your financial institution, but with witifile.com. Also, please consider filing formal complaints with the agencies shown in tj's post (#2) here. The more consumers file complaints, particularly with government agencies. the greater the liklihood these continuing fraudulent activities will be brought to a halt!
Nightowl
I am so mad, filing fraud charges as well, good thing we check our transactions! Merry F'ing Christmas to these A**HOLES!