unauthorised withdrawal on my account

ComplaintsOnline Storeswitifile.com

Complaint

0
David
Country: United States
www.witifile.com, has charged my checking account. I had never heard of this place until I checked my statement online. I was charged $5.10 for 6 months of something. I know this is a small amount, but the idea that they can do this at will would be more than pocket change it they did it 1000 times. I did not order this, did not and do not want it, and as I said never heard of them.
I notified them by e-mail as the site requests, no answer. I have filed with econsumer.gov and IC3.gov. I have also written to my bank headquarters requesting a reversal of charges.
BOLO for witifile.com on your statement

Comments

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  • 0
    Nightowl
    Good post, Amy!

        Were you able to get your money back...either via the bank reversing the fraudulent charge or from witifile.com?

    Nightowl
  • 0
    [***]
    Yea these [***] just hit my account also. You [***] need a shout gun put to your head stealing money from hard working people.!!!!!!!!!!!!!!!!!!!!
  • 0
    Nightowl
    And the witifile.com ripoff saga continues...!  I've even noticed a couple of new complaint-reporting websites which have opened up.

    Thanks for posting about your experience!

    Nightowl
  • 0
    Tim
    Just got a $8.20 charge on my credit card account from WITIFILE CO. Tried the calling but can only get the recording. file a dispute with my card holder and filed a claim at www.ic3.gov like the 2nd poster.
  • 0
    Nightowl
    Thanks for posting, Tim!  I would also encourage you to file complaints with both the FTC and your local law enforcement.

    As I indicated in posts about my own experience, I immediately sent an email to this entity at:  support@witifile.com, giving them my name and the fraudulent charge amount, with a demand they refund the unauthorized charge...which they did.

    As of today, my own local law enforcement has been unable to locate the physical location of witifile.com, unfortunately.  I have been in touch with someone at host-file.net and advised them of this on-going fraudulent activity by witifile.  I've asked them to include this entity in their database records with a notation they are engaged in this suspicious activity.

    By the way...for those who may not be aware of it...you can check any website or numerical IP address at the host-file.net website to see if it has been associated with any known suspicious activity.  This includes everything from spamming, all the way up to severe risk activity, such as, browser exploits, trojans, other malware, phishing, fraudulent software distribution, etc.

    Thanks again for posting TIm!

    Nightowl
  • 0
    deedee
    I had the exact same thing happen. After reading some of the posts above I emailed the company at support@wikifile.com and demanded a refund.  I did not put any personal information in the email except my name.  They replied via email the next day and refunded the money within 3 days.
  • 0
    Heather
    Same thing happened to me too $3.70...just scary wondering how they got my card number
  • 0
    TSR
    same thing.  they charged me $5.10.  never heard of them.
    you'd think with all the complaints they would be shut down or
    put them in jail.
  • 0
    RM
    it happened to me to just had to get my bank to issue me a new card because the [***] took $3.70 out of my account even if its just a little amount if we don't report it they will just keep doing it to more people.....
  • 0
    Ms C
    A 5.10 charge was made to my bank account as well. I did not make this charge. I have never heard of the company. I called the nunber associated with the company, got a voice-mail telling me contact them by e-mail. I will ask my bank to reverse this charge. I don't understand why this type of thing would be allowed
  • 0
    Mary
    Just got changed today $3.70. I contacted the FTC and filed a complaint.
  • 0
    Justin
    Yep, $5.10 charge to my account last night. Just wanted to add my name to the growing list of victims!
  • 0
    Lynn
    They got me as well. When I called the number, there was a heavily accented Indian woman stating that they didn't have phone service. I called my bank and they suggested that I cancel the card immediately. I agree that the money isn't that much, but it IS MINE and I did not authorized them to make any such charges to my account!!!
  • 0
    tonyared24
    I also received an $8.20 charge on my acct and when i called the # in florida a lady answered and then hung up and then each time i called back it rang and then went to busy..finally later i called and got vm to send inquiries to email..i went online and found the company but i have NEVER heard of them and sent an email just stating my name and when they responded they said they would credit back within 2 days so im waiting for the refund and then im going to cancel that card. I find it strange that with only my name they could determine who i was and say that they are crediting it back. Luckily i check my accounts frequently but for those that don't this could be a profitable scam bc the amts are so small that they can be missed...lesson learned always check accts and keep track with your credit report...this has been a major eye opener and a bit scary...
  • 0
    tj
    Dispute fraudulent charges through your bank, and close the account or block the card number due to fraud to prevent additional fraudulent charges.  Your bank can reverse charges disputed within 60 days of the statement date of the statement showing the disputed charges.  Follow up with a written fraud affidavit sent to your bank's dispute address or fraud department.

    Disputing through your bank allows your bank to reverse the charge back to their bank or payment processor, who then charges them a chargeback fee.  If they let a bunch of fraudulent charges through their system, the chargeback fees start piling up.  

    Otherwise, even legitimate merchants with sloppy security can act as open windows into the payment system useable by card thieves to "ping" card numbers to test them before using them for larger fraudulent charges.  Such a security breach is sufficient to determine expiration dates matching card numbers by random trial, since it costs the thief nothing.

    File fraud complaints with FTC, your state AG, and at www.ic3.gov
  • 0
    pc
    Glad you re-posted the info from your original post, tj!

        Isn't it interesting that the Federal Government was able to shut down the Megaupload site recently because of piracy issues, but yet they don't seem the least bit concerned with we ordinary consumers having their financial & identity info fraudulently used by witifile.com...despite the massive numbers of complaints being filed on-line, with the FTC, & local law enforcement.

    You could bet your bottom dollar if this fraudulent activity was happening to staff at the FBI, DOJ, & Homeland Security...they would d**m sure sit up and do something about it!

    Witifile is nothing but a shadow company...with no physical address, no mailing address, no working phone number...only an email address.  You can also bet there are a number of other entities working in tandem with witifile.com to commit this fraudulent activity.
  • 0
    Rita
    They just got me. I emailed them to refund my money. With the number of complaints on here. There should me something done about this company
  • 0
    Kris
    On the phone with my bank right now.  Just noticed a charge of $5.10 on my account.  This a crock of [***]!!
  • 0
    Dawn
    Just discovered a charge of $3.70 from witifile.com. I am very angry and feel violated. What a pain to get a new card. It's just so wrong.
  • 0
    Brian F.
    It just happened to me too,,,I only use this particular debit card at Redbox. Has anyone else used Redbox before this unauthorized charge appeared?
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