Terrible dining experience

ComplaintsRestaurants & BarsRed Lobster

Complaint

0
Judi Blake
Country: United States
On June first a friend and I went to Red Lobster Restaurant for lunch around 2:30PM. We were greeted poorly by a messy dressed hostess who had a very sad and put upon attitude. As she seated us, we decided to sit at the bar. The service was terrible. When we complained to the manager nothing was accomplished. Just the manager and the waitress/barmaid whispering to each other. The potato was uncooked and hard. The food itself was sparse for the price $22.95, the coke was flat, and the manager did nothing to help our situation. We would never go there again or advise anyone else to go there either. Greenacres, FL

Comments

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  • 0
    Disapointed
    What happened to the size of your lobster? We went to a Red Lobster in Topeka KS. Lousy, greasy food. Mostly shrimp. We went there to get a nice, large lobster tail. Turned out to be two crawdad tails. Will never go back. Price $50. Giant rip off!!!!!
  • 0
    Disappointed
    I've been going to Red Lobster for years. The last time I was so disappointed in the portions. I use to order The New England Sampler, they took that off the menu. I always knew what to expect, and almost always brought some home. NOT ANYMORE. I think I need to find a new restaurant that appreciates their customers a little more to try to keep their standards high. I doubt very seriously I would eat there again. It's such a rip off!
  • 0
    james nolan
    Made a reservation for my wifes birthday we had approx. Twenty people ....after 45 minutes we left and went to Another resturant and was seated within 10 minutes with no reservation.....wont ever go back to Another red lobster thanks to the one in Saint Joseph missouri
  • 0
    Brenda
    We had trouble with the Red Lobster in Jonesboro, Arkansas.  We arrived a little before six.  We were there to eat with my son and his friend.  We had a concert to attend at 8:30, and I figured if we could get in by 7:00 that would give us plenty time.  We signed and was told we would have a 30 minute wait.  As we sat outside I noticed several groups that arrived after us were being seated.  I was especially upset when a lady in a group that eight people said she would go in to see if they could get a table and then came back out smiling and told them to come on.  I walked in and asked how much longer it would be because we were fixing to have to leave.  I was told we were next on the list, and they were waiting for several large groups to leave.  At this point, we had been sitting outside for an hour.  After about 30 minutes more and watching several groups leave, we went back in and stood where we could not possibly be missed.  We were called ten minutes after we stood there.  It then took several minutes to get our dinners.  The  orders were incorrect.  My husband's plate looked like they ran out of food while fixing it.  All in all,  by the time we got our food and finished eating it was 8:22 and far too late to make the concert, therefore causing us to lose the money we paid for the tickets.  This will be the last time I eat there.
  • 0
    Jim
    Went there a  lot
    after all the changes they made we do not go anymore
    I read where many of the stores are down 5- 10 percent
    no wonder they took off Hushpuppies on the menu
    their prices skyrocketed
    Portions shrunk to almost half what they were
    We ordered Crab Legs last time and were served five TINY legs the size of your forefinger Geeze
    If they don't have enough sense to Read "Red Lobster complaints" founds on Google,
    They deserve to fail
  • 0
    charlene
    I and a friend went to Red Lobster on 09/14/2013 in Robinson Township in Pittsburgh Pa.  The servie was terrible. We waited over 45 minutes before we even got our salad.  Note:  The place was not even crowded.  
    My fried shrimp was so small and burned, yes burned.  Also my shrimp alfredo was not cooked all the way and greasy, greasy.  The waiter never did bring me my broccoli and when i received the bill and stated this, she replied  YOU SHOULD HAVE REMIND ME TO BRING YOU BROCCOLI.  I paid for the bill anyway and asked to see the manager.  His attitude was so what.  HE DID ABSOLUTELY NOTHING.  I AM TRYING TO GET IN TOUCH WITH 60 MINUTES.  I am tired of this.
  • 0
    Maddie
    I think the food is wonderful but the price is outrageous! The portions are going down every year. It's very disappointing. And the biscuits used to be unlimited but now there like one per person.
  • 0
    Sheila Martin
    beyond disgusting
  • 0
    harvey
    looks like red  lobster is trying to go broke
  • 0
    Missy
    Our last week in America and we decidec to go to the Red Lobster in Spartenberg,what a disaster,the waitress was friendly,but in a hurry,brought our drinks,brought our food,we had just started eating and she puts the bill on the table,i said we not done,and when we done ,i want to order dessert,two min later she was back,have u decided what u want for dessert,i said my husband is still eating,she passed us in a time period of five minutes twice.im very dissapointed as thats the last memory we have before we leave this country and i was told the Red Lobster was the best,i can say the food was divine ,the service the worst ever .im sure her shift was over,but then pass it on to another waiter,im still sorry over the 20 percent tip I gave her,the only tip i should have given her was find another JOB
  • 0
    Bill
    Went for lunch 12/3/14 worst meal rude manager will never get my business again!!!!
  • 0
    robin
    Waited hour to be seated never was we left  I will never go back red lobster sucks.
  • 0
    andy
    | 1 reply
    Waited more than an hour to get seated never did we left will never go back hope red lobster goes under
    • 0
      Bert replies to andy
      You were lucky you left, food is disgusting.
  • 0
    Bert Firestone
    Lakewood,CA Redlobster the worst food ever.  Have had better fast food.  Went for my husbands birthday how sad.  Food quality terrible, will never go again.
  • 0
    Madeline alicea
    I went with my friend to eat bad experience.  to much salt to much butter. and about all you can eat shrimps is a lie. we spent like 60.00 and the waiters  never came with more shrimps . I even ask here before ordering.   wouldn't  eat there again and I highly don't recommend  my friends or anyone to eat there. service stinks and good and false advertisement.  (Woodbridge  nj)
  • 0
    Thomas Suta
    Interracial couple treated like dirt in Hot Springs Arkansas.  Boy hood home of Bill Clinton.  Filthy nasty place with poor management.    Never got 20$ In appetizers or a clean table.   Waitress was lost in her own Liberal World 🌎.   Sorry to see I cannot watch NFL or eat at Red Lobster.   Sad.
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