Robotic Dialer keeps calling my DoNotCall #

ComplaintsFinancesRachel Card Services

Complaint

0
Doug Melton
Country: United States
Voice on the other end announces itself as Rachel from Card Services, informing me that she is NOT calling me regarding my current credit card, however, to get a competitive low interst card to hit #9 to speak with a representative. Since this is the only way to talk to a LIVE person (questionable there as well), I hit 9 ... when the rep comes on, I inform them that this is a DoNotCall # and could they get me removed from their dialings. They always say the same scripted remark ... "so you are not calling to get information on competitive credit card rates?", and when I say NO, and restate my request, I get a varied # of responses from just hanging up to down right nasty and rude. Many of them just laugh and say, "then why did you dial 9?. Please help!

Comments

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  • 0
    Barney B
    I get calls from Rachael and Heather just like so many others on this site.  I wonder how this company makes any money?  Do they ask for bank info?  Perhaps they ask for credit card numbers and your name and then make charges on your card. Are they representing a legit company?  If so, I would hope a government agency would set up a "sting" to identify them and freeze their assets in this country.  On another note - I also am bombarded with calls from US Pharmacy.  They ask for a former resident of this house.  I tell them they died 5 years ago and they continue calling for that same person.
  • 0
    Le
    Pressed 9, guy hung up. Getting at least four a week. Set MSG to do not call website
  • 0
    Richard A.
    | 1 reply
    Their caller ID changes all the time... they have a spoof callbot machine, and they are so blatent about how miserable they are... they actually wrote a book on how to do it. There is nothing you can do to stop them from calling. NOTHING! All you can do is watch the incoming numbers on your caller ID, and if you don't know who it is, just don't answer, or mess with their heads if you have the time. The only way to get back at them is to steal their time... their most valuable commodity. This is WAR! You want to mess with all of us? Then we're going to mess with you...
    I hate these people. They are the lowest form of life on earth. They are scumbags, and I'm going to make their lives as uncomfortable as possible. Maybe if we all stick together, we can crush them with our numbers.
    • 0
      DONT DO IT!!! replies to Richard A.
      Thou shalt NOT take revenge!!!!
  • 0
    Cat E
    So sick of Rachel as well!  She is insane!  I don't understand how they can allow it.  We have been on the do not call list since forever and she calls multiple times per day on all of our phone lines. Really!!  Can't someone do something about this!   Anyone listening .... hello. Calling government .. HELP ... PLEASE STOP THIS FROM HAPPENING
  • 0
    E-85635
    | 1 reply
    Dear Consumer:
    Re: Case # 12-XXXXXXXXX-X
    Thank you for contacting the FCC regarding possible violations of the Telephone Consumer Protection Act (“TCPA”) and the Commission’s telemarketing and junk fax rules.   Information provided in consumer complaints like yours helps the Commission to combat abusive or unlawful practices in these areas, including taking enforcement actions against individuals or companies. In this regard, the Communications Act authorizes the Commission to issue citations and, in some cases, impose substantial fines upon entities that violate telemarketing and junk fax rules.
    Although the Commission does not resolve individual complaints, each complaint is individually analyzed and assists us in enforcement actions to protect consumers like yourself.  You should be aware that the TCPA also provides for enforcement of the telemarketing and junk fax rules by state attorneys general and by individual consumers.  With respect to the latter, the TCPA permits individuals who have received certain unlawful telemarketing, such as junk faxes or telemarketing calls, to sue the violator in state courts where they may be awarded up to $1500 for each violation.
    We invite you to visit the FCC’s Consumer & Governmental Affairs Bureau’s Internet web site at http://www.fcc.gov/cgb for more information. You may also call the FCC’s Consumer Center toll free at 1-888-CALL-FCC [1-888-225-5322], TTY: 1-888-TELL-FCC [1-888-835-5322].
    Sincerely,
    Sharon C. Bowers, Division Chief
    Consumer Inquiries & Complaints Division
    Consumer & Governmental Affairs Bureau
    • 0
      Granny Gruntz replies to E-85635
      *The FTC and/or the government is NOT going to do or pass any
      legislation that has any teeth!
      *I have even been called a "[***]" when stating I was on "the
      Do Not Call" list.

      *Forget the Do Not Call Agency!
      *Whoever set up that "program" had to be incredibly naive
      and/or just plain stupid!
      *Registering is of no avail!!!
      * 1) Why would the DNA think that a telemarketer is going
      to bother calling to see who is registered in the first place?
      * 2) For a fee of $??? "telemarketer/whoever" can "subscribe"
      and "receive a list of those registered with the DNC agency"
      --and I presume the "subscriber" would request names within
      a geographic location?
      * 3) IF anyone/business or otherwise did pay for a list why
      would the DNC ASSUME the "subscriber" would check in every
      30-days to verify the names on the list?
      * 4) AND if anyone/business did "subscribe" and pay -
      --what is to say the "subscriber" did not turn around and re-sell
      the list to a telemarketer/scammer?
      *Why pay when one can use a phone book and set up auto/robo
      calls that way?
      *DUH-H-H-H-H!!!!!!!!!!!
      *I have a small "piercing alarm" and if "live" person does answer -
      *I LET THEM HAVE IT!!!
      *Doesn't stop the calls -
      *BUT IT SURE GIVES ME A LOT OF SATISFACTION!
  • 0
    Locorette
    | 1 reply
    I get three phone calls a day. I've FINALLY got a good call back number to mess with them. *67 770-293-0150. Enjoy I've already called a couple times today. You most likely will get hold music for a couple of seconds and then get someone asking if you pressed one to lower your interest rates. One of their reps is name Chad and another Jaime (male).  I call them as many times as I can and always enjoy cussing at them or calling them N*****s.  Trust me they will engage you and cuss right back.  It is a total scam so there are no rules.
    • 0
      Takes One To Know One. LOL! replies to Locorette
      And scammers will always get the best of you. LOL!
  • 0
    Wermske
    | 1 reply
    Report the calls as a "threat your person, your family, or your castle"...  Raise the bar.  If you feel that you are being stalked and/or that you feel your stalker is creating a potentially hostile or dangerous environment, report it.

    Let me be very clear; however, take care that you do not file a false report.  Do not misrepresent facts.

    Simply state the nature of the threat you feel.  How does the invasion move you?  Do you feel harassed, victimized, terrorized?  Do you feel the need to defend yourself?

    It is very difficult to challenge feelings.  The potential for law enforcement or legal support to rally to your side improves if they can empathize with your position...

    Don't waste time filing petty complaints... if you feel victimized, terrorized, threatened, or injured... REPORT THE SERIOUS NATURE OF THE CRIME!  FILE REAL COMPLAINTS!
    • 0
      g replies to Wermske
      *The FTC and/or the government is NOT going to do or pass any
      legislation that has any teeth!
      *I have even been called a "[***]" when stating I was on "the
      Do Not Call" list.

      *Forget the Do Not Call Agency!
      *Whoever set up that "program" had to be incredibly naive
      and/or just plain stupid!
      *Registering is of no avail!!!
      * 1) Why would the DNA think that a telemarketer is going
      to bother calling to see who is registered in the first place?
      * 2) For a fee of $??? "telemarketer/whoever" can "subscribe"
      and "receive a list of those registered with the DNC agency"
      --and I presume the "subscriber" would request names within
      a geographic location?
      * 3) IF anyone/business or otherwise did pay for a list why
      would the DNC ASSUME the "subscriber" would check in every
      30-days to verify the names on the list?
      * 4) AND if anyone/business did "subscribe" and pay -
      --what is to say the "subscriber" did not turn around and re-sell
      the list to a telemarketer/scammer?
      *Why pay when one can use a phone book and set up auto/robo
      calls that way?
      *DUH-H-H-H-H!!!!!!!!!!!
      *I have a small "piercing alarm" and if "live" person does answer -
      *I LET THEM HAVE IT!!!
      *Doesn't stop the calls -
      *BUT IT SURE GIVES ME A LOT OF SATISFACTION!
  • 0
    DeletedMedia
    | 1 reply
    Try to keep a log of each call.
    Record the "reps' saying their BS, if you can.
    Tell them- they have been recorded, & for them to look forward to hearing their stupidity on youtube.
    This has gotten us the longest period of peace and quiet ever, since this crap began!!
    • 0
      Granny Gruntz replies to DeletedMedia
      *The FTC and/or the government is NOT going to do or pass any
      legislation that has any teeth!
      *I have even been called a "[***]" when stating I was on "the
      Do Not Call" list.

      *Forget the Do Not Call Agency!
      *Whoever set up that "program" had to be incredibly naive
      and/or just plain stupid!
      *Registering is of no avail!!!
      * 1) Why would the DNA think that a telemarketer is going
      to bother calling to see who is registered in the first place?
      * 2) For a fee of $??? "telemarketer/whoever" can "subscribe"
      and "receive a list of those registered with the DNC agency"
      --and I presume the "subscriber" would request names within
      a geographic location?
      * 3) IF anyone/business or otherwise did pay for a list why
      would the DNC ASSUME the "subscriber" would check in every
      30-days to verify the names on the list?
      * 4) AND if anyone/business did "subscribe" and pay -
      --what is to say the "subscriber" did not turn around and re-sell
      the list to a telemarketer/scammer?
      *Why pay when one can use a phone book and set up auto/robo
      calls that way?
      *DUH-H-H-H-H!!!!!!!!!!!
      *I have a small "piercing alarm" and if "live" person does answer -
      *I LET THEM HAVE IT!!!
      *Doesn't stop the calls -
      *BUT IT SURE GIVES ME A LOT OF SATISFACTION!
  • 0
    DeletedMedia
    | 5 replies
    Also, The following has been reported here on complaintwire;

    Targeted Business Solutions
    Phone: 208-258-2255rsmg.net Ryan Michael Moses, Melissa Marlene Wilcox, Melissa Marlene Moses, G. Michael, Jack Lusk, Targeted Business Solutions, Boise Urban Liaison Magazine, Riverside Media Group LLC, Timbercrest Vacation Exchange, Spectrum Commercial Funding, Credit Justice Services, Green Saver Enterprises, RPD Medical. Beware of these scumbags! Do not do business with these ex-cons. These people operate a telemarketing scam "Rachel from card holder services" that serves as an ID Theft Ring. Buyer beware!!! You will have credit cards issued in your name that they will use! Ryan, Mike, Melissa and Jack WILL steal from you and DESTROY your good name. If you care about your reputation, credit score and assets, avoid these people. They do business under aliases of Sean, Tyler, David, Michelle, Marcus, Marshall, Scott and just about every other name one can conceive. The telephone numbers are: (877)533-3727, (407)376-0799, (407)295-1238, (208)965-8191, (208)919-9765, (208)514-6765, (208)571-7554, (208)369-4829, (208)561-2269, (208)209-3427.Ryan is from Waterloo, Iowa but now operates out of Boise, Idaho. His various websites are: http://www.riversidemediagroup.net/, https://mobile.twitter.com/RiversideADTeam, http://www.facebook.com/rmmoses, http://www.linkedin.com/pub/melissa-wilcox/2a/2a7/472, http://www.linkedin.com/pub/ryan-moses/1a/521/979 Additional address is: 8566 W. Salt Creek CT., Boise, Idaho 83709AVOID GETTING RIPPED OFF by these scumbag con-artists!
    • 0
      Billy Goates replies to DeletedMedia
      | 2 replies
      Check your facts. The scammers used spoofed phone numbers that can belong to legitimate companies or individuals. Assuming the numbers that you see are the actual numbers can do more damage than good!!!
      Below is the reply that I made to Ryan Moses in another post:

      Mr Moses,
      I do not see you listed in my post and you didn't mention if you were connected with any of the companies listed.
      The list was obtained from BBB complaints, FTC complaints and website data from people that are researching this growing problem. It is entirely possible that incorrect data is included and I will be more than happy to remove any listings that are incorrect.
      Apparently the posting by the person calling themselves DeletedMedia listed your phone number.
      You are correct that you are NOT involved with these credit card scams. The robodialers spoofed your phone number and people automatically assumed it was a legitimate number. This is a major problem with the phone companies allowing spoofed numbers across their networks.
      I am sorry that this happened to you and hopefully the upcoming FTC actions will put a stop to a majority of these scammers.
      • 0
        DeletedMedia replies to Billy Goates
        Got it-
        Here is the link to one original post, obviously made from someone unknown who’s not happy, and has done quite a lot of research.
        https://complaintwire.org/complaint/PZr-lPhzvAU/targeted-business-solutions
      • 0
        Granny Gruntz replies to Billy Goates
        *The FTC and/or the government is NOT going to do or pass any
        legislation that has any teeth!
        *I have even been called a "[***]" when stating I was on "the
        Do Not Call" list.

        *Forget the Do Not Call Agency!
        *Whoever set up that "program" had to be incredibly naive
        and/or just plain stupid!
        *Registering is of no avail!!!
        * 1) Why would the DNA think that a telemarketer is going
        to bother calling to see who is registered in the first place?
        * 2) For a fee of $??? "telemarketer/whoever" can "subscribe"
        and "receive a list of those registered with the DNC agency"
        --and I presume the "subscriber" would request names within
        a geographic location?
        * 3) IF anyone/business or otherwise did pay for a list why
        would the DNC ASSUME the "subscriber" would check in every
        30-days to verify the names on the list?
        * 4) AND if anyone/business did "subscribe" and pay -
        --what is to say the "subscriber" did not turn around and re-sell
        the list to a telemarketer/scammer?
        *Why pay when one can use a phone book and set up auto/robo
        calls that way?
        *DUH-H-H-H-H!!!!!!!!!!!
        *I have a small "piercing alarm" and if "live" person does answer -
        *I LET THEM HAVE IT!!!
        *Doesn't stop the calls -
        *BUT IT SURE GIVES ME A LOT OF SATISFACTION!
    • 0
      Granny Gruntz replies to DeletedMedia
      *Did you report all of this info to the FTC?
      *What good would it do to call all those numbers?

      *The FTC and/or the government is NOT going to do or pass any
      legislation that has any teeth!
      *I have even been called a "[***]" when stating I was on "the
      Do Not Call" list.

      *Forget the Do Not Call Agency!
      *Whoever set up that "program" had to be incredibly naive
      and/or just plain stupid!
      *Registering is of no avail!!!
      * 1) Why would the DNA think that a telemarketer is going
      to bother calling to see who is registered in the first place?
      * 2) For a fee of $??? "telemarketer/whoever" can "subscribe"
      and "receive a list of those registered with the DNC agency"
      --and I presume the "subscriber" would request names within
      a geographic location?
      * 3) IF anyone/business or otherwise did pay for a list why
      would the DNC ASSUME the "subscriber" would check in every
      30-days to verify the names on the list?
      * 4) AND if anyone/business did "subscribe" and pay -
      --what is to say the "subscriber" did not turn around and re-sell
      the list to a telemarketer/scammer?
      *Why pay when one can use a phone book and set up auto/robo
      calls that way?
      *DUH-H-H-H-H!!!!!!!!!!!
      *I have a small "piercing alarm" and if "live" person does answer -
      *I LET THEM HAVE IT!!!
      *Doesn't stop the calls -
      *BUT IT SURE GIVES ME A LOT OF SATISFACTION!
    • 0
      Granny Gruntz replies to DeletedMedia
      *The FTC and/or the government is NOT going to do or pass any
      legislation that has any teeth!
      *I have even been called a "[***]" when stating I was on "the
      Do Not Call" list.

      *Forget the Do Not Call Agency!
      *Whoever set up that "program" had to be incredibly naive
      and/or just plain stupid!
      *Registering is of no avail!!!
      * 1) Why would the DNA think that a telemarketer is going
      to bother calling to see who is registered in the first place?
      * 2) For a fee of $??? "telemarketer/whoever" can "subscribe"
      and "receive a list of those registered with the DNC agency"
      --and I presume the "subscriber" would request names within
      a geographic location?
      * 3) IF anyone/business or otherwise did pay for a list why
      would the DNC ASSUME the "subscriber" would check in every
      30-days to verify the names on the list?
      * 4) AND if anyone/business did "subscribe" and pay -
      --what is to say the "subscriber" did not turn around and re-sell
      the list to a telemarketer/scammer?
      *Why pay when one can use a phone book and set up auto/robo
      calls that way?
      *DUH-H-H-H-H!!!!!!!!!!!
      *I have a small "piercing alarm" and if "live" person does answer -
      *I LET THEM HAVE IT!!!
      *Doesn't stop the calls -
      *BUT IT SURE GIVES ME A LOT OF SATISFACTION!
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