Local Advertising / Toolbar scam
Complaint
YouCannotFoolMe
Country: United States
This company is owned by Carl Perkins and Duane Brinson under the name PBH LLC or Perkins Brinson Ho. They created the toolbars discussed here: http://www.scam.com/showthread.php?t=28710 and profited greatly. They may be at it again with this: http://www.performancemediaplacement.com/OnlineDemo.asp
The sales people they currently employ sell a new type of local advertising that has been reported as fraudulent. Here is a post on some of the things they promise: http://www.google.com/support/forum/p/AdWords ... 79abadae6&hl=en.
Both Perkins and Brinson worked for Search Initiatives (Now Elocal, Elocallistings, Elocalplumbers, etc.) until they were both "let go" for unknown reasons when the company formed Elocal. http://web.archive.org/web/20070621061940/htt ... om/company.html
Do not be fooled by promises of "exclusivity", 24/7 first page placement, unlimited clicks and other false claims. The company has been known to break many contracts and forces employees to lie. If they do not lie to customers they are fired.
Here are just a couple of the many URL's the company uses:
premiumlocallistings.com
performancelocallistings.com
performancemediaplacement.com
pl411.com
pll411.com
pll-orange.com
premierlocallistings.com
g2411.com
nw411.com
Please do your research before doing any business with this company.
The sales people they currently employ sell a new type of local advertising that has been reported as fraudulent. Here is a post on some of the things they promise: http://www.google.com/support/forum/p/AdWords ... 79abadae6&hl=en.
Both Perkins and Brinson worked for Search Initiatives (Now Elocal, Elocallistings, Elocalplumbers, etc.) until they were both "let go" for unknown reasons when the company formed Elocal. http://web.archive.org/web/20070621061940/htt ... om/company.html
Do not be fooled by promises of "exclusivity", 24/7 first page placement, unlimited clicks and other false claims. The company has been known to break many contracts and forces employees to lie. If they do not lie to customers they are fired.
Here are just a couple of the many URL's the company uses:
premiumlocallistings.com
performancelocallistings.com
performancemediaplacement.com
pl411.com
pll411.com
pll-orange.com
premierlocallistings.com
g2411.com
nw411.com
Please do your research before doing any business with this company.
Comments
"In as little as 10 days, see your business featured on the front page of GOOGLE 24 hours a day, 7 days a week with unlimited clicks.
Modernize your business today with your own exclusive GOOGLE territory...ciites are going fast!
Month-to-Month NO CONTRACTS!"
As you can see in the post below a Google employee has "...no problem saying that all of these claims are completely false."
http://www.google.com/support/forum/p/AdWords ... 79abadae6&hl=en
http://www.performancemediamarketing.com/
http://www.adworks-local.com/
http://www.pmplegal.com/
http://www.pmmmobile.com/
How many times will you change your name? Whos legit? Obviously not a company that changes websites every few days.
http://www.bbb.org/san-diego/business-reviews ... stin-ca-1013965
Good for them though, they are in the top 3 for most complaints in that industry!
http://www.bbb.org/san-diego/Business-Reviews ... plaints#icchart
Complaints could be made to Google if you feel there is an issue:
https://support.google.com/adwords/contact/thirdparty_complaint?hl=en&rd=1
* Google requires these third parties to provide the Adwords customer ID to all business owners: "It's important for advertisers to have the ability to contact Google directly with concerns about a third-party partner. To allow Google to properly investigate and assist the advertiser, we require that you provide your customers with the customer IDs for their AdWords or AdWords Express accounts when requested."
* Third parties "...must provide your customers with monthly performance reports that include data on costs, clicks, and impressions at the Google advertising account level. When sharing Google advertising cost data with customers, report the exact amount charged by Google, exclusive of any fees that you charge."
* Management fees must be disclosed: "Third parties often charge a management fee for the valuable services they provide, and end-advertisers should know if they are going to be charged these fees. If you charge a management fee (separate from the cost of AdWords or AdWords Express), let customers know. At a minimum, inform new customers in writing before each first sale and disclose the existence of this fee on customer invoices."
False claims are described by Google as:
* claiming false affiliation with Google
* guaranteeing top placement on Google
* claiming that ads will appear in Google Search at all times
* representing free Google products as pay-for-insertion products
* making false statements about how AdWords costs are calculated
* offering unlimited clicks
Read about everything here:
https://support.google.com/adwordspolicy/answer/6086450
My opinion is every person NEEDS access to the google adwords account. Access to an account will show how much was actually spent on the advertising, the position of the ads and frequency of ads being shown. If the company does not want to provide report access to an account, request the "Adwords Customer ID" and contact Google directly, they will provide all the information you want.
Thank you for your time.
Thank you for your time.
Thank you for your time.
Thank you for your time.
This question has been asked here before. Legit companies like Jumpfly.com and other legit PPC management companies offer full cost transparency, but not these guys. So, do you even know the answer Marianne or do they keep it a secret from you as well?
As to your happy customer who you sold more of the marked up Adwords to, well, imagine if he bought his clicks with Performance Media Placement blind spend jack up the price on Adwords job?
The bottom line is that the flat rate dream is disingenuous at best and a scam at worst.
As to your happy customer who you sold more of the marked up Adwords to, well, imagine if he bought his clicks directly from Google without the Performance Media Placement "blind spend jack up the price on Adwords job"?