COMPANY IS A SCAM ......DO NOT USE THEM!
Complaint
kira scott
Country: United States
I purchased this square device and linked my bank account as required, I even did a test transaction for a nominal amount just to confirm this was a legit operation. Everything went well even the $10's they issue for signing up went through. I went out of town to condct business and on 2/8/2012 had eight purchases that totaled around $1,800 and it was prior to 12pm PST. The following day I had one transaction for $800 and was made prior to 12 pm PST. again. Mind you EVERY transaction was made with a physical card swipe (I see it notes transactions without a card swipe than run over 1,000/ per week or during the intial 30 days will be subject to a thrity day hold. My transactions did not fall under this catagory) So day three (rather 36 hrs. plus) still no funds deposited. I went to the website.....then realized theres no phone number for the company.....so sent an email as they requested, no response as expected. I then searched for message boards and found tons of consumer complaints about how horrible the company is and how they hold your money to throw in short term investment accounts to profit off of the interest. I also found a phone number which I called from 9-6 EVERY HOUR to get a hold of the same woman DEBBIE every time I call. Only to be told they only allow you to speak with "technical support" and that account services only responds to emails and voice mails (which will still be responded via email) I spoke with DEBBIE over 4x's which she continued to transfer me to voicemail even when I asked to speak with her manager. So in short they have my money and I have nothing! They try to make it seem as if its a major company yet their all sitting there in the same suite 104.....901 Mission Street San Francisco, CA. Morese when do you ever call a customer service or tech support line and get the same person every time. Most important since when can a "bank" or processing agency hold your money, not give any reason as to why, and then not allow you to contact them....."dont call us, we'll call you" So in short I got robbed via SQUARE DOWN!
Comments
I totaled deposits about $4500 they only deposited 2900
does anyone know a good hone number for them
call me 516-376-4118
I wanted to share the Square Cash app with a friend... so I look him up... curiously he appeared as if he 'uses cash'...
So, I sent a few dollars to him... strangely all went ok, the money went out of my account... to some 'garrett'....
When I asked my friend to check if there was any money in his square cash account.... he asked: what's square cash?
So then I worried....HE'D NEVER USED THE APP!!!
Now I wonder WTH my money went.... sounds like a scam to me
$1,523.64 of ordered auto parts, all itemized. Problem with this, I did not order anything from this business and have no idea how they got my email address. Actually, it came through to my email address but is spelled differently. This is the whole address at the bottom of this invoice:
Service Auto Expert, LLC
1604 W 7800 S, West Jordan, UT 84140
service.auto.expert@gmail.com
801-548-0606
© 2017 Square, Inc.
Square Privacy Policy | Security
Not sure what to do about this, scares the heck out of me! I am reading complaints from business owners, not customers, what the heck!
Luckily for us we practice what we preach, we didnt ship anything out that we werent legally paid for. Dont know if these [***] at square would actually release money, because personally we think they just want to collect the information to validate your location so in the event you get a chargeback, they will get the collection agency after you or some scumbag tactic. But we would never trust these con job company ever. And as the original post states, once Square flags you, they will treat you like a criminal and pretend that they didnt do anything wrong. So find a real processor not a wanna be PayPal like this company.
But who wants to deal with a bunch of untrained, useless, most likely gay morons working out of a communist state, to begin with.
AVOID THESE FRAUDSTERS.