Don't make our mistake
Complaint
Polly Globe
Country: United States
We attended their presentation and after some calculation decided to pay for the membership which was $4990. We wanted to update our kitchen and bathroom cabinets, as well as bedroom furniture. We put down about $1000, and the rest was financed through their lender Beta Finance.
A month later we started planning our purchases and realized we were about to pay more by buying through them than we would otherwise. What the don't tell you on their presentation is that while you save about 10% on furniture they add 8 % handling charge in addition to 7% tax, and that doesn't include shipping.
I am now trying to get our membership money back. Do not become a member! Buy from other stores.
A month later we started planning our purchases and realized we were about to pay more by buying through them than we would otherwise. What the don't tell you on their presentation is that while you save about 10% on furniture they add 8 % handling charge in addition to 7% tax, and that doesn't include shipping.
I am now trying to get our membership money back. Do not become a member! Buy from other stores.
Comments
Unfortunatly i joined to find that nothing thay said was true. I had built a new home & was not able to purchase anything from them.The cost of shipping & charges made it to expensive to use them. I tried to get out of my contract thay told me if i didn`t pay all of my payments thay would ruin my credit. [Direct Buy is a Scam!] I would like to get my money back.
Also keep them from doing this to other people.Please let me know what i can do. Email # RCElectric80@aol.com
Ray. Merrill
Trudy what do you think? how did u get ur refund and how long did the fight last?
-But, I called just to make sure that they are still providing the proper advice that I had received, when I needed help,
UNFORTUNATELY, & not surprisingly, this is the CRAP that I got:
Moron want to waste my precious time telling me that they don't have
control over contracts who (refuse to acknowledge db's OWN CORP. POLICY)
had to tell her that she should look up her own CPA of ON,
cause she is supposed to know that
A CONTRACT THAT FORCES YOU TO GIVE UP YOUR RIGHTS TO COMPLAIN...(NO CANCEL)IS vs. the CPA--
& UNDUE Pressure to sign
& if it is written grossly in favour of db, it must be interpreted in favour of the consumer...
NERVE TO SAY "Buyer Beware"
but she knows damn well that THE COMPLAINTS ARE MADE
"AFTER SIGNING"--if no one signed a contract with problems in it,
Super Witch that she is, would not have a job...
& if I DID NOT KNOW HOW TO INTERPRET THE LAW,
i WOULD BE IN THE SAME BOAT AS THE OVER 100 PAGES of complaints,
listed here, & I would not have got my money back
She treated me like I was Stupid
-Wants to know who I am, that is f€**, I am disgusted,
of course, SHE DIDN'T I.D. HERSELF!!!!!????????????????????
no wonder people don't get the help that they need
-stupid loser rambled on...buyer beware... and total nonsence,
antaganistic, telling me to put it in writing & fax it...
-i have to ask her what the phone service is supposed to do???????????
cause she sure as hell doesn't give a damn!!!!!!!!!!!!!!
MY tax money supports this stupid disgusting airhead,
& SHE gets away with this
I THINk that everyone should call & START by asking for a name
& demand help!!!!!!!!!!!
MINISTRY OF CONSUMER SERVICES ON
TOLL free
1-877-665-0662
SHE NEEDS to be FIRED
I DO her job for FREE
would love a pay cheque too,
but I WOULD NOT have THE NERVE TO LEAVE ANY ISSUE UNADRESSED
where is the posting from "ernie", I MISSED IT, THANKS
Everyone is absolutely anonymous here,
we are the only site where you do not need an e-mail address
I ALWAYS WARN people never to answer anyone asking for a private response to their e-mail address, all info is public,
we know db reads everything here, & POSTS PUKE-STAINED CRAP HERE
AS if we are stupid enough to believe them
PLEASE DO NOT GIVE UP!!!!!! DO NOT LET YOUR FRIENDS/FAMILY GIVE UP THE FIGHT, THEY GET AWAY WITH BEING SCUM,
too many people are in on it, making $$
Any help is great thanks
MEMBER BENEFIT PROTECTIONS
Your satisfaction as DirectBuy Member is our top priority. While our genuine intent is for every order you place and every interaction you have with our club staff to go smoothly as in any business, problems do sometimes arise. Our Club staff and our Club Owners stand ready to help you resolve any problem you may encounter with your membership or with any order you place through DirectBuy, but if we are not able to achieve a satisfactory resolution for you, you and we agree to avoid the neddless delays, expenses, and uncertainites of court proceedings by submitting all such unresolved disputes exclusively to private, expedited and confidential arbitration with the local office to the Better Business Bureau under the BBB's Binding Arbitration Rules at www.dr.bbb.org. If BBB arbitration is not available locally, then you and we agree to arbitrate under those same BBB Binding Arbitration Rules before a single arbitrator through the American Arbitration Association. Whatever happens, you and we also agree to keep ever aspect of any dispute completely confidential between us.
Most often, emails from DirectBuy relate to unique product offerings, but we are contacting you today to let you know that we have reached a Settlement in a lawsuit regarding DirectBuy memberships.
The lawsuit claims that certain DirectBuy marketing and pricing practices were unlawful. DirectBuy contends that there is nothing unlawful or improper about its practices and that its practices comport with lawful industry standards.
The proposed Settlement, if approved, will provide current and former DirectBuy members with certain benefits. Current DirectBuy members will receive a free, automatic two month extension of their DirectBuy membership, and the opportunity after that extension to renew their membership for either 28 months at the price of a 24 month membership or for 13 months at the price of a 12 month membership. Former DirectBuy members, upon filing a timely and complete Registration Form, will receive two months of free DirectBuy membership, and for any former member who paid the initial membership fee in full, the ability to renew their membership.
you may shut the f*** up
you have the right to be humiliated and/or if you like
db will give you a free kick in the head
no charge while they laugh in your face
no charge for any other form of torture they care to give you
when they have spare time which they always do
cause no one works there except for the vultures who stole your hard earned money!11
db are low life scums
any other questions????????????/
My husband just joined last week and I did not attend. He signed a contract and I told him that I wanted out because I was aware of there scams or whatever you want to call them. You are never going to get a bargain paying 6000 overhead from the start. I asked that he call on Tuesday and they never returned his call saying only that she was on tour. He is as of now disabled and drove yesterday and they said that she had left when in reality she did not want to see him. Finally he told them that he was not leaving and all of a sudden she shows up. This is suppose to be the owner. She is the only one that he can speak to. I want to press charges or want to find out if there is a class action suit going on in NY. This location happens to be in Woodside Queens. Please advise me as we are currently struggling and really do not understand how he fell into this trap. We can barely make ends meet.
Thank you in advance.
ost often, emails from DirectBuy relate to unique product offerings, but we are contacting you today to let you know that we have reached a Settlement in a lawsuit regarding DirectBuy memberships.
The lawsuit claims that certain DirectBuy marketing and pricing practices were unlawful. DirectBuy contends that there is nothing unlawful or improper about its practices and that its practices comport with lawful industry standards.
You may be affected by the Settlement if, as of December 14, 2010, you were either a current DirectBuy member, or had been a DirectBuy member at any time between October 11, 2002 and December 14, 2010, but were no longer a current member as of December 14, 2010.
The proposed Settlement, if approved, will provide current and former DirectBuy members with certain benefits. Current DirectBuy members will receive a free, automatic two month extension of their DirectBuy membership, and the opportunity after that extension to renew their membership for either 28 months at the price of a 24 month membership or for 13 months at the price of a 12 month membership. Former DirectBuy members, upon filing a timely and complete Registration Form, will receive two months of free DirectBuy membership, and for any former member who paid the initial membership fee in full, the ability to renew their membership.
This email, which is being sent to you by the Settlement Administrator, is a brief summary of the Settlement. More detailed information and instructions approved by the Court, including instructions about how to participate in, opt out of, or object to the Settlement, are available at the Settlement Website www.Settlement-Direct.com. "
Did all prior/current DB members get this email?
We appreciate any information shared and/or help offered. This has been a horrible experience for us and from reading some of the posts, I'm amazed and shocked this company is still around.
I received the same email & have not responded. I don't want to be a part of a class action lawsuit that would "extend" the DirectBuy membership that I paid almost $6000 for in full & NEVER used. Their prices were never competitive and they also carried a lot of "old" model appliances. When you buy from DB, all manufacturers warranties are null & void. AND.....DirectBuy doesn't warranty the merchandise either. Therefore, if you get bad / defective product, you are stuck holding the bag. DB is a nightmare. I was hoping the class action lawsuit that Craig T. Matthews filed would have gone through. With that one, former & current members get their membership fees back plus damages (or interest, I can't remember which). You can go on the class action settlement site & read through all of the cases that were filed nationwide. If anyone else has any light to shed on this, please post. Thanks!
Trudy what do you think? I am feeling like going in with my letters..is that a good move?