Don't make our mistake
Complaint
Polly Globe
Country: United States
We attended their presentation and after some calculation decided to pay for the membership which was $4990. We wanted to update our kitchen and bathroom cabinets, as well as bedroom furniture. We put down about $1000, and the rest was financed through their lender Beta Finance.
A month later we started planning our purchases and realized we were about to pay more by buying through them than we would otherwise. What the don't tell you on their presentation is that while you save about 10% on furniture they add 8 % handling charge in addition to 7% tax, and that doesn't include shipping.
I am now trying to get our membership money back. Do not become a member! Buy from other stores.
A month later we started planning our purchases and realized we were about to pay more by buying through them than we would otherwise. What the don't tell you on their presentation is that while you save about 10% on furniture they add 8 % handling charge in addition to 7% tax, and that doesn't include shipping.
I am now trying to get our membership money back. Do not become a member! Buy from other stores.
Comments
...also, most of the info you need is on the previous 2 pages here
California Consumer Protection Law ------Contract LAW---
Mistake, Duress, and Fraud
*A MISTAKE by both parties to a contract on an important issue makes the contract unenforceable.
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*DURESS is physical force or mental pressure by one party
to make the other party agree to the contract.
Duress makes the contract voidable by the party put under duress.
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*FRAUD is the intentional misrepresentation of an important issue of the contract.
Fraud in a contractual proceeding makes the contract voidable by the party upon whom the fraud was perpetrated.
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*UNCONSCIONABLITY
A contract may be unenforceable if it is found to be flagrantly unfair. This defense is usually found in consumer cases, in which a person buys an item under terms so grossly unfair to the customer that the court refuses to enforce the contract.
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*STATUTE OF FRAUDS
"statute of frauds" requires some contracts must be written to be valid. Contracts concerning the sale of goods worth more than $500,
contracts that cannot be performed within 1 year
contracts to pay someone else's debts, leases for more than one year, and contracts for marriage must be in writing.
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THE CONTRACT IS WRITTEN BIASED, IN FAVOUR OF DB
UNJUST ENRICHMENT, STEALS your money, giving nothing but empty promises
The 30 day trail certificate that is mailed out has the limitations printed on it. (Maximum purchasing $1000.00 over 30 days).The web ads promoting it also have the limitations shown. It's a promotion to encourage sales (It's free).
Just ordered a set of Blizzak Snow tires. Saved $73 per tire over the best price I could find retail. Total saving 4 x $73 + tax saving came to $329.96.
You would think with all the complaints on this site someone could post at least one web site with lower prices than DB.
Point is we just all got to get together and let everyone know how bad this store is.
If I can join a class action or whatever, I will.
Agaqin thank you
including DB refunds.
Each section is a specific reference to the law.
Every state & province in North America has consumer protection law
& some are called:
consumer protection act
consumer protection law
or unfair trade practice act
some contain combinations of the title:
unfair trade practice & consumer protection law
Also, I do have a special degree for dealing with people like you, Bob.
It's a special degree from F.U. University.
My husband and I signed up about might be a year this month. I was told that they charge shipping fees and taxes on the items. I asked how much are the shipping cost and was told its done by weight but its not really expensive. That was a lie the first thing we ordered was almost the cost of the items in shipping to them so we decided not to spend more money having them ship it to us. Then I orded a bedroom set in may 2011 I still havent gotten all the pieces to the set. I was told yesterday that they got the last piece but it was damaged and it will be another couple of weeks. Its been 6 months I paid in full for this item and 6 months later I still dont have it. I want a refund and I want this contract ended. This is not the first time I orderd a mattress and was quoted 2 weeks and it actully took 2 months to get. They never tell me an arrival date until I have paid for it and then its a month to get it in but really 6 months will pass and you wont have it. They dont return phone calls, Im tempted to put my story on the front page of the newspaper.
My husband and I signed up about might be a year this month. I was told that they charge shipping fees and taxes on the items. I asked how much are the shipping cost and was told its done by weight but its not really expensive. That was a lie the first thing we ordered was almost the cost of the items in shipping to them so we decided not to spend more money having them ship it to us. Then I orded a bedroom set in may 2011 I still havent gotten all the pieces to the set. I was told yesterday that they got the last piece but it was damaged and it will be another couple of weeks. Its been 6 months I paid in full for this item and 6 months later I still dont have it. I want a refund and I want this contract ended. This is not the first time I orderd a mattress and was quoted 2 weeks and it actully took 2 months to get. They never tell me an arrival date until I have paid for it and then its a month to get it in but really 6 months will pass and you wont have it. They dont return phone calls, Im tempted to put my story on the front page of the newspaper.
What can I do to get out of this?
We have been robbed & this is a complaint site!
you sent registered...didn't send...didn't get money back..did...blah blah blah poor you ...you are full of [***]...Direct buy BS (your own special...)
You did not mention what STATE you live in
IT'S VERY important
you MUST try to contact them by Registered MAIL FIRST,
The most effective thing you can do,
is to SHOW PROOF OF CHEAPER PRICES!!!
& NEVER EVER TALK TO THEM, NO PHONE CALLS!!
E-MAIL ONLY for the purpose of requesting a full price,
ALWAYS quote their u.p.c. code, model, brand...as specific as possible...
ask for their TAXES BROKEN DOWN INTO THEIR CATEGORIES (since they have hidden taxes that they have consistently FORGOTTEN TO MENTION
...that's their dirty trick!!!!
they only give you a "base" price SO THEIR PRICE "SOUNDS" CHEAPER OR SAME
Do the same for your retail prices,
add 'NO SHIPPING' NO HANDLING FEES... THEN ADD % OF TAXES
to show how disgusting their prices are
***refer to the laws that they are breaking
PROMISE OF CHEAPER PRICES, THAT DO NOT EXIST
OMITTING MATERIAL FACTS OF THE CONTRACT, THAT if you knew, you would not join
NO CANCEL, NO refunds, not trial ... is vs. the law too
contract that forces you to give up your rights
there are others...
you need to find your
CONSUMER PROTECTION ACT and/or UNFAIR TRADE PRACTICE ACT
IN YOUR State or Province
Some ACTS have both names combined
I WILL HAVE MORE SOON!!!!!!]
DON'T GIVE UP DON'T LET THEM AWAY WITH THEIR REPULSIVE CRIMINAL ACTIVITY
Send REGISTERED MAIL, to the location where you joined
give 10 BUSINESS DAYS FOR THEM TO RESPOND in WRITING, from the date received by them
I sent a registered letter to Directbuy and they have agreed to cancel my contract. However they will not refund my money apparently money paid to Beta Finance is non refundable. Could you please assist me with how I should reply? Thank you in advance.
IT'S VERY important
Send a follow-up FAX repeating your request
THEN prepare another registered letter with more info inc.
,,You are requesting a RESCISSION OF THE CONTRACT
BASED ON THE FACT THAT THE CONTRACT HAS BEEN MISREPRESENTED TO YOU
...refer to your Consumer PROTECTION LAWS...
The most effective thing you can do,
is to SHOW PROOF OF CHEAPER PRICES!!!
& NEVER EVER TALK TO THEM, NO PHONE CALLS!!
E-MAIL ONLY for the purpose of requesting a full price,
ALWAYS quote their u.p.c. code, model, brand...as specific as possible...
ask for their TAXES BROKEN DOWN INTO THEIR CATEGORIES (since they have hidden taxes that they have consistently FORGOTTEN TO MENTION
...that's their dirty trick!!!!
they only give you a "base" price SO THEIR PRICE "SOUNDS" CHEAPER OR SAME
Do the same for your retail prices,
add 'NO SHIPPING' NO HANDLING FEES... THEN ADD % OF TAXES
to show how disgusting their prices are
***refer to the laws that they are breaking
PROMISE OF CHEAPER PRICES, THAT DO NOT EXIST
OMITTING MATERIAL FACTS OF THE CONTRACT, THAT if you knew, you would not join
NO CANCEL, NO refunds, not trial ... is vs. the law too
contract that forces you to give up your rights
there are others...
you need to find your
CONSUMER PROTECTION ACT and/or UNFAIR TRADE PRACTICE ACT
IN YOUR State or Province
Some ACTS have both names combined
I WILL HAVE MORE SOON!
DON'T GIVE UP DON'T LET THEM AWAY WITH THEIR REPULSIVE CRIMINAL ACTIVITY
give 10 BUSINESS DAYS FOR THEM TO RESPOND in WRITING, from the date received by them
Could you please advise on what I should say in the follow up letter?
are part of their franchise.