Don't make our mistake
Complaint
Polly Globe
Country: United States
We attended their presentation and after some calculation decided to pay for the membership which was $4990. We wanted to update our kitchen and bathroom cabinets, as well as bedroom furniture. We put down about $1000, and the rest was financed through their lender Beta Finance.
A month later we started planning our purchases and realized we were about to pay more by buying through them than we would otherwise. What the don't tell you on their presentation is that while you save about 10% on furniture they add 8 % handling charge in addition to 7% tax, and that doesn't include shipping.
I am now trying to get our membership money back. Do not become a member! Buy from other stores.
A month later we started planning our purchases and realized we were about to pay more by buying through them than we would otherwise. What the don't tell you on their presentation is that while you save about 10% on furniture they add 8 % handling charge in addition to 7% tax, and that doesn't include shipping.
I am now trying to get our membership money back. Do not become a member! Buy from other stores.
Comments
My housemate and I joined DB last May. We had signed up for automatic payment deductions which never happened. Beta Finance has sent us bill after bill after bill and I'm not paying them and my housemate doesn't want to be a member. I'm only out $500 and my housemate is out $250 for the down payment, but I, like so many others on here, don't want my credit messed up by Beta Finance. I'm in Michigan. Any class action lawsuits coming my way? LOL I would love to get out of this arrangement. Nothing I have wanted to buy has come in lower at Direct Buy. That's probably why they don't want you going to other stores to do comparison shopping. But who in their right mind wouldn't research before making a major purchase? (Except for Direct Buy membership, of course - again, lol, dummy me).
Have any suggestions for me?
I have never said that there were guarantees of 10 day cooling-off
***There is a 3 DAY COOLING-OFF PERIOD that is supposed to be printed in to all db contracts (specifically)
It is supposed to be a NEW CORP. POLICY,
was to be rewritten into ALL new contracts as of March 27, 2009
CBC MARKETPLACE-THE PRICE CUT PROMISE ----INVESTIGATION OF DB
----SO IF YOU CANCELLED IN WRITING WITHIN THE 3 DAYS, THEN YOU CAN ARGUE IN WRITING, THE ABOVE AUGUEMENT
===========================================================================
IF YOUR CONTRACT DOES NOT HAVE THE 3 DAY WRITTEN INTO IT,
THEN THE CONTRACT IS TO CONSIDERED
*invalid *out-dated &&&& deceitful
Especially if it states "NO REFUNDS, NO CANCELLATIONS..."
This is an invalid contract
due to the fact that the contract FORCES & DEMANDS that you give up your rights........which is supposed to be a guaranteed right of consumers
by the C.P.A. OF ONTARIO
THE C.P.A. Also protects vs. the UNDUE PRESSURE Experienced by being forced into the contract-----that you must sign the same day...
*******WERE you offered the 30 day trial????if not, more pressure.....
DB DEPENDS ON "WHAT YOU DON'T KNOW, WON'T HURT THEM"
& "...not bound by anything verbal..." which gives them the permission to LIE LIE LIE -------DIRECT LIE
Why is everyone asking blind questions, without browsing thru the site???
I read this on "Rip-off Report" dated June 1, 2009 and thought it might help someone in a letter:
The article states:
"DirectBuy uncovers an ongoing commitment to total client satisfaction. This means that clients can expect the company will always work towards finding a mutually satisfactory resolution to any complaints or concerns in the past, present or future."
My only questions now is, if that's true, where's my (or better yet, all of our) notice(s) of cancellation?????
Thank you for your time and reply.
I like to clarify about this 3-day cooling period. I cannot find it in the Ontario CPA 2002. At first I thought the agreement falls under direct agreement category that carries a 10days cooling period. Unfortunately, it is not.
I called the consumer protection Branch and was told that the 3 days cooling period is depend on individual agreement. (not too sure if she is certain about it ). I could not find it in the CPA.
I was told about the 30 days trials. But the sales person advised me to sign on the spot, otherwise , the membership will cost CAD 1000 more.
In summary, I can use the unfair practice as the reason to rescind the contract only?
I agree that this website is difficult to navigate and isn't as well organized as we'd like it to be. To answer your question, I don't believe there is a current class action lawsuit specifically for Michigan. You may want to contact the law firm, Izard-Nobel as they were working on a national class action lawsuit that I believe may have settled. I am still awaiting more information. I believe the attorney to contact at Izard Nobel is:
Matthew L. Tuccillo
Direct Line: (860) 493-6407
Email: mtuccillo@izardnobel
Please let us know what you find out......
Thanks for helping us,
Roger
I know......looks like DB has gotten a hold of Ripoff Report as well. ComplaintWire.com is the only legitimate complain site left. DirectBuy franchises "buy" their BBB memberships to make them seem as if they are good, legitimate businesses. If I were you, I would try contacting all of the class action attorneys listed and also contact your State Attorney General. If we all band together and make enough noise, perhaps elected officials will hear us and shut DB down. Good luck and keep us informed.
The reason I asked is that I thought I should not show up in DB premises. However, how do I get the price in DB without going to the DB show room? And if I do go, does it give DB evidence that I have no intention to cancel the contract as I was using the membership privilege?
lcredle@comcast.net
I have not given any money (I cancelled the down payment check, and have not paid Beta). What I want is a letter stating that I am free and clear (so my credit isn't scarred). Would a class action suit even help in this situation or do I have to be seeking funds returned by DB?
Also- It seems that a couple of the class action sites don't have a specific DB suit listed. Is this because they've stopped seeking clients?
db can only hide recently from ripoff ( or bought off ) report
http://web.archive.org/web/*/http://www.ripoffreport.com/
goes back before ripoff report became a tool for directbuy
http://web.archive.org/web/20080705022022/www ... h!&q5=DirectBuy
If you have not paid DirectBuy then a class action lawsuit would probably not be the appropriate action for you to take. Although, I would probably contact one or more of the attorneys on the list to verify. I would be careful with BETA as if they don't receive payment from you, they will come after you and ruin your credit. They are sharks in the water. I hope Trudy sees your post as she's been helping many successfully resolve their DB membership issues over the past year. Don't stand still...take action and keep us informed.
DB continues to make me sick. I hope they are not able to buy off this site. There are so many complaints that I'm sure they are trying. I am hoping that someone with extensive computer knowledge on this site will start a site that cannot be bought off......perhaps a regular on this site Trudy, could you do it???? If I knew more, I would offer to do it, however, I am pretty old and happy to just be able to post and do email.
http://cbs5.com/consumer/direct.buy.club.2.1699434.html
Typical article, some agree with us and others gave glowing reviews. Let the DirectBuyers beware! Please read all of these complaints......Don't join. It will only end in an empty pocketbook.