lied did not send 200 dollar gas voucher
Complaint
karen fitzhugh
Country: United States
they called my cell phone with promises of sending me a gas voucher and more coupons charged me 2.95 for setting up my account and i recievd some crap coupons that are uless to me because the stores are in other states.
Comments
They always call "from" 011 in my caller ID. I told them I couldn't charge any fees to my card until 1 September because my debit card only reloads once a month from an insurance settlement annuity. The idiot kept saying,"What is September?". I then told them that I didn't need the gas card; could some other offer be substituted because it's no longer safe for me to try to drive, for the same reason I receive the annuity-I got messed up kinda bad by a DWI driver.
Then the moron says, "It is okay you have been charged with drinking driving". "No, Haji!", I began. "I was the victim. The other bloke went to gaol".
When Haji couldn't understand that I was now merely abusing him, I decidead to ask to abuse his supervisor. It's just like the advertisement where you're talking to a Russian man claiming to be "Peggy".
So I get "Peggy" on the line and told him that if they really had some good deals to offer me, it must benefit somebody, such as a merchant trying to move loss-leader items in the example of Hotel/Travel discounts.
Finally I got a kernel of truth out of "Peggy": "No, sir. Nobody benefits from this offer."
"Well, why don't you save yourself the trouble of dying and go out right now and float your putrid corpse down the Ganges while I pray to Kali that you come back as a dung beetle living under my Alabama outhouse?"
"May I simply have your 16-digit number and expiration date, sir".
USA USA \m/><\m/ USA USA
So not wanting to lose my $4.75, I went ahead and have him go through the process. He promised not to charge more than the above amount. My reward would be a $500.00 grocery voucher and $200 Wal-Mart gift card. He then put me through the confirmation line. Despite the fact that I said "NO" on some of the offers, he came back on the line saying that I have to say yes to receive a confirmation number. What I did not know is that I was signing up with multiple companies when I agreed to sign on.
A few days later, I received a mail from Central Rewards for Ultimate Savings Plus (1-877-625-2168) for magazine order. I called regarding three other $2.95 and the S&H $4.75 on my bank card and was told by the Ultimate Savings Plus that they only got the $4.75 and were not aware of all the other charges. She told me to look at the numbers on my bank card and contact the numbers listed. She proceeded to say, you should not give your number away like that. The people that called you are from a call center.
I thought, am I missing something here? The $4.75 was received by Ultimate Savings Plus company. If the caller wasn't working for them, how could I have received a mail and some useless, worthless coupons from them that you have to redeem by going to www.coupondough.com and then mail back to them with a self addressed envelope? If you choose to remain a member of the Ultimate Savings Plus, you can then access the coupons online and print after you log on with a login information assigned to you by the Ultimate Savings Plus. I cancelled immediately. If you don't cancel, you will be charged $49.95/month.
The other companies they are working for are:
1) Shoppers direct, 1(800)858-0578 or 1(800)853-9773
You have to call this people also to cancel or else you will be charged $15.50 after 7 days of signing on.
2) Traveler Innovation, 1(800)858-4838. You also have to call this company to cancel. They are a sister company to Shoppers Direct.
3) NetDetective, 1(800)853-9773. You also have to call to cancel this. This company promises to give you $100.00 retail gift certificate. They seemed genuine. However, in order to get this retail gift certificate, you have to be able to logon with an assigned ID and password. They promise that you still get this retail gift certificate even if you cancel. I am not sure about this claim yet. If you don't cancel 15 days from the date you signed on. They will start charging you. I am not certain but I believe it is $29.00/month.
This is a scam. I never did get the $200 Wal-Mart gift card promised and I am not sure who to contact to receive it since Ultimate Saving Plus denied offering this. I don't know how they can allow their name to be used by the call center if they are not affiliated with them. More importantly, they use this means to sell their magazines. I guess that's why they are not complaining.
HANG UP ON THIS COMPANY!! DO NOT SPEAK TO THEM! If they claim to have your CC number, then they probably do, so close the card!
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After waiting for slightly longer than I was told, I received three pieces of mail. Each of them were companies that I agreed to sign up as a trial in order to receive a $200 gas card. The gas card offer is a scam. Here is what they fail to tell you in the initial phone call:
"Eligable customers will receive a $10 check for up to 20 consecutive months, for a $200 value."
"You must make a minimum monthly purchase of $50.00 in gasoline"
"You must be an active member to receive your rebate check."
This basically means that if you can quickly make a $50 gas purchase you actually only get a $10 check before you cancel the trial. This makes it a scam. These terms and conditions should have been clearly laid out during the initial call.
After some investigating, I finally found out all of the companies involved in this well laid out bait and switch scenario. Capital One has a partnership with Stonebridge Benefit Services, Inc. Stonebridge Benefit Services, Inc is associated with all three packets I received. It appears Stonebridge Benefit Services, Inc hired Ultimate Savings Plus to telemarket for them. The most disturbing aspect of this situation is that Capital One uses their own 800# to redirect to Ultimate Savings Plus. Once Ultimate Savings Plus gets their hooks in you, Capital One then logs your phone number in their system and doesn't give you access to them anymore. Every time you call the 800# you will then be patched directly Capital One and no one there knows anything about Ultimate Savings Plus. This should not be legal but somehow it is.
I quickly canceled the three trials and chalked it up as a lesson learned. The trials that I signed up for are legitimate. Their marketing practices are not.