Travel Guard (AIG) insurance
Complaint
Bohica
Country: United States
Travel Guard insurance was included with a travel package I purchased. My flight was delayed causing me to miss a foreign connection until the next day. I filed for compensation with Travel Guard on return from my trip.
Three months later I got a call saying my claim was invalid because the airline was at fault. They said that I could write a letter and include receipts and I may still have a claim. I already had to get documentation from several places including the airline and didn't feel that I needed to jump through more hoops. I think that this is their plan to wear you down and give up. I will never do business with this company again.
Three months later I got a call saying my claim was invalid because the airline was at fault. They said that I could write a letter and include receipts and I may still have a claim. I already had to get documentation from several places including the airline and didn't feel that I needed to jump through more hoops. I think that this is their plan to wear you down and give up. I will never do business with this company again.
Comments
Some, not all, complains are akin to you buying a Honda Accord, and later complaining why it does not run as fast as a Lamborghini, or why since it has wheels, it does not fly!. If you see some of the arguments, that is how far they can be taken.
If in fact an insurance lied to you,or did not provide a service they say they will. Go to google, type free insurance lawyer, and you will get tons of lawyers who will be more than happy to sue the offending company. And get lots of money for them and for you, at no cost to you...... catch??
yes you have to have a case! and if in fact the insurance did something wrong, you would, if not, then whose fault it is?
read the fine print, if you dont agree, dont buy it.
now before I am accused to being "in the insurance industry", I am not, I actually believe that Travel insurance is a waste of money. Almost everyone that can afford to travel for luxury, has medical insurance already, which almost 90% of the time covers for issues abroad. Baggage delay, miss trips are an inconvenience, no matters that I would pay insurance for. Save your money, travel and enjoy the travel experience with its up and down.
Now if we could have universal health care :)... now we talking :)
I worked for a Health Care provider processing Medi-Cal claims. Medi-Cal is the worst offender in regard to responding to every initial claim with a denial hoping the covered patient or their doctor will give up and write off the cost. They lead the way for SCAM coverage. The coverage exists and they have the funds to pay for losses but they deny or delay so long that those covered just give up in frustration or lack of resources to fight back.
Just because you travel abroad does not mean you can afford other types of insurance coverage. Many missionaries or other humanitarian workers have very little personal wealth and are working with what they have to serve others.
It's a shame that people try to make sure their purchases are secure, but get ripped off the be people that are supposed to be there to help them. They wanted the originals but I was smart enough to keep copies. But I am not going to let this situation go so easily. Good luck to anyone else that has problems with them
that might be a good plan to start there first for advise if nothing else..