Travel Guard (AIG) insurance
Complaint
Bohica
Country: United States
Travel Guard insurance was included with a travel package I purchased. My flight was delayed causing me to miss a foreign connection until the next day. I filed for compensation with Travel Guard on return from my trip.
Three months later I got a call saying my claim was invalid because the airline was at fault. They said that I could write a letter and include receipts and I may still have a claim. I already had to get documentation from several places including the airline and didn't feel that I needed to jump through more hoops. I think that this is their plan to wear you down and give up. I will never do business with this company again.
Three months later I got a call saying my claim was invalid because the airline was at fault. They said that I could write a letter and include receipts and I may still have a claim. I already had to get documentation from several places including the airline and didn't feel that I needed to jump through more hoops. I think that this is their plan to wear you down and give up. I will never do business with this company again.
Comments
Don't ever use spirit or travel guard
We buy travel insurance in good faith. Many of the traveling public are elderly with limited funds. Unethical company.