HARRIASSMENT AT MY WORK PLACE

ComplaintsCollection AgenciesTRS TOTAL RECOVERY SOLUTIONS

Complaint

0
MARIA DOSS
Country: United States
This collections company keeps calling my job. I've told them time and time again to stop. I've suggested them to take me to court and to quit calling my job. I work in a call center the phone lines are for customers and family emergencies. I cannot have personal phone calls. They call very rude and unprofessional. I can't get any information their telephone number is 855-868-2577. Please make them stop calling my job before I get fired.

Comments

  • 0
    Lauren
    | 2 replies
    The calls started yesterday for me. They call from a local number but leave a totally different number on my voicemail. They go back and forth dialing my cell and then my work number and leaving messages on both phones. I am not going to deal with this because the loan I had, was a fraudulent loan company to begin with and when I tried to pay the loan in full, I could never get anyone on the line. So I have now taken this company to the BBB. I have reported them and have found out that they ar fraudulent and not located in the US. This TRS company has threatened to garnish my wages and all. I am so frustrated with these people. I want to scream.
    • 0
      Laura replies to Lauren
      | 1 reply
      Which company did you have a loan with? I am now receiving phone calls from a Michael kasky with TRS and he keeps telling me they are going to begin garnishing my wages. Is this true? Can they do that? I didn't think they could.
      • 0
        marneda bradford replies to Laura
        I work there and I love my job. you can smoke weed and crack on breaks. I do what we have to do to get the money in the door so I can support my habbit. Dont like it then pay ur bills
  • 0
    MzYFS
    i got calls from these people saying they wanted to confirm my employment and i keep getting calls from other compaines that i know i never took any loans out with them. i am going to report all of them and when they call me i will tell them that i reported them

    one time a pay day company wanted me to pay them sent a letter to my pay roll and they were going to pay them i had to report them to the attorney general here in cali

    in order to garnish wages they have to take u to court and win they cant just garnish them and i told my pay roll that they are stupid because they were like we have to

    i dont know where these people are getting my information from please help
  • 0
    tj
    As you already know, garnishment requires a court order, which requires that you actually be sued, and that you lose.  Sending a fake "garnishment order" to your employer is not only an illegal deceptive collection tactic, but an attempt to defraud you and your employer.  Ultimately, your employer would be on the hook if they had fallen for such a fraudulent fake "order", as no court had authorized any garnishment, and they are legally obligated to pay you your wages.

    This type of scam depends on both you and your emmpoyer not knowing this, and going along with it for fear of violating this fake "court order".

    File fraud complaints with FTC, and your state Attorney General.

    There are basically two groups of fake "payday loan debt collection" scams.  One group, often run from overseas (probably India or Pakistan), makes heavy use of fake "payday loan application" websites to capture consumer identity information to use in this scheme.  This typically gives them access to name, address, employer, SSN, even bank account number information, as that is often asked for on such forms, whether real or fake.

    Some of the overseas scams appear to have a connection to overseas call centers, often in India or Pakistan, that may have once been connected with shady U.S. payday loan debt collectors, some of which were located in Florida before they were shut down by the Florida AG.  This may have given them access to information on old payday loans from defunct lenders, and possibly to credit report information.

    The Indian scammers are often easy to identify, by their thick accents, their over-the-top threats or "arrest" and "prosecution", and their use of incredibly concocted "investigative agency" names.


    There are also a number of U.S. based scammers running similar scams.  They may have set themselves up to appear to be legitimate "debt collectors", possibly even with state licenses and access to credit reports and skip trace services.  They may be buying lists of old debt, but may be using it to shakedown anyone they can "locate" with a similar name anywhere in the country.  

    The typical pattern is to first call relatives pretending to be a "process server", to imply a "lawsuit" by implication.  The goal is to get the intended victim to call back in a panic, and "settle" the alleged "debt" without any proof it's even owed.

    In this case, "debt lists" are an excuse to keep them from being charged with extortion, but it's little different, as they generally use threats to deflect any attempts by targetted consumers to obtain validation.  They have been known to extort payments on paid debts, debts include in bankruptcy, debts possibly owed by other people, even payments from the relatives they call first, to stop the victim from being "sent to jail".

    Both of these types of shady "debt collectors" generally hide their locations.  The overseas Indians use VoIP phone numbers that they keep changing every few months, and demand payment by Western Union or prepaid debit card, to hide their tracks.  The U.S. based ones usually hide behind mail drops, and use multiple shell LLCs to cover their tracks.  The shell LLCs can just be abandoned if sued.

    As there is some possibility that they may be pulling consumer credit reports, you might check your credit reports for recent unrecognized inquiries.
  • 0
    tj
    FTC lawsuit and court decision in connection with illegal garnishment attempts by a payday lender.

    http://www.ftc.gov/opa/2011/12/getecash.shtm

    "For Release: 12/19/2011

    Court Rules in Favor of FTC; Orders Defendants in Payday Lending Case to Pay More Than $294,000 for Illegal Garnishment of Consumers' Paychecks
    ..."
  • 0
    KELL
    | 1 reply
    i took out a pay day loan in may2011. i have been giving them a little back at a time. they keep calling my work and threatening to garnish my wages. what do i do? is total recovery a legit company. they also refuse to send me any paper work :(
    • 0
      John replies to KELL
      A legitimate collection agency will send you a debt validation letter from the original creditor to verify that you owe them. If they refuse to do this, they are in violation of FDCPA and can be sued. If they won't send you a letter, contact the FTC and lodge a complaint.
  • 0
    JPR
    | 1 reply
    I have gotten several different messages from these people claiming everything from IRS problems, my SSN and Bank Info was compromised maybe over the internet, I may have been the target of a fraud etc, today they have a guy saying he's Det Steve Johnson and he has court documents and I need to be home between 3 and 6pm or he will come to my place of business if I do not comply an arrest warrant will be issued in my name then he leaves the same number and another number 716 362 2812. I am turning it over to the Mass AG office tomorrow. I did some checking it's a bill collector Total Recovery Solution in Lakeville Ma. This is 100% illegal. Report this to your local AG it's possible they will have to pay you a settlement! I am going to the see my friend at the local AG office tomorrow morning and bringing my answering machine so they can here these messages and see what numbers they are calling from.
    • 0
      Mari replies to JPR
      These people threaten you and intimidate you. Saying they will garnish your wages. I would beat them 2 da punch and send HR department a letter to revoke any attempts from this company to try and get "wage assignment". This is voluntary. You have the right to revoke this if you happen to sign it when you got the loan. At any moment you can revoke it.They would have to get a judgement against you. Then are able to garnish wages.(you will get plenty of notices).
  • 0
    Terry
    Got a call on 1-30-12 from a Mike Caskey 855-240-3270 asking for my husband.  We do have a loan in default but by no choice.  My husband was layed off for awhile so we couldn't afford to pay it back and to close our account.  This Mike is threating me and my husband about garnishing his wages at 28% to 32%.  I did my research and they could only do 25% in the state I live in.  This Mike also called my husband at work who is by the way he is deaf. I left them a nice little message to send me papers to my home and I will have my lawyer to look at it.
  • 0
    Ms. Pam
    I received a call from TR Solutions in regards to a payday loan.  They had the information of the loan that I do owe, but they were very hesitant to provide me with documentation to prove that they have an arrangement with the loan company to collect this debt.  They sent me an e-mail with a letter attached, but it was just something that they typed up that day refrerring to our confeversation.  I e-mailed back that this was not sufficient and received a phone call a few days later stating that they had mailed me a letter a month ago, which I informed them that I never got.  I asked that she fax me a copy of the letter, but have yet to receive it.  I had shaky dealings with the loan company--they kept taking the interest payment from my bank account and not taking the principal payment that I had arranged for them to take.  This is why I stopped paying on the loan.  Now I'm questioning whether this company is for real.  I was contacted by a Mrs. Wadkins wigth a phone number of 855-238-4064.  At the top of the letter they sent it listed their address as 3543 Broadway, Kansas City, MO 64111, with a phone number of 855-868-2577.

    Does anyone know if they are legit?
  • 0
    SASSEXY57
    | 1 reply
    I received a call from these people. And the girl was rude. I was tryin to be nice. Then after made arrangement, called the day the payment was going out to remind me. WTF. Next time I'm gonna be real nasty right back.
    • 0
      tj replies to SASSEXY57
      Abusive and harassing collections are often connected to fraudulent collection.

      They are effective tactics aimed at evading attempts at validation that might uncover that the alleged "debt" is not owed, or not owed to the harassing collection agency.

      Legitimate collection agencies comply with state and federal law, including mailing notification of the debt within 5 days of first contact, and handling disputes by obtaining and sending validation from the original creditor.

      Crooks ignore the law, and answer disputes with threats and lies.
      Illegal collection, violating FDPCA, is an indicator of possible fraud.
  • 0
    Notdumbeither
    I too started receiving calls from this company just last week.  The original call started with a very rude and unprofessional person who was about to bring me out of character with the way he was talking to me.  I told him, "hey backup, I'm not the one to be handled like that".  Well, he went on threatening me about contacting my employer, declaration of wages, etc.  I told him my employer had nothing to do with my personal life therefore I didn't appreciate what he was saying.  Well after I finished yelling back at him, he hung up.  About 5 min later, a Ms. Rhodes/Rose called saying she was the manager and apologized to me for his behavior and that she was going to reprimand that fool.  The next day when she called back wanting me to set up arrangements on a PDL from a year ago, I told her I did research and wanted to know if the company she was trying to collect for was licensed in my state to do internet payday loans.  She said she couldn't answer that for me.  So I informed her that I wanted to called the original PDL to see if they were.  I never did though.  I figure why bother?  I was going to play it another way.  Well, I got another call this afternoon while I'm off due to holiday from a guy who sounded like the fool I first spoke with last week.  And he was ever so rude also.  After a screaming match, he hung up.  At that point, I proceeded to call Ms.Rhodes/Rose and was informed that they had no one by that name.  I said "what?".  Some lady tells me to hold on and, spoof, Ms. Rhodes/Rose appears on the phone (but I thought they didn't have no one by that name...hmmm).  I politely told her I wanted a letter from them in writing stating the amount I owe, the creditor, etc. because I wasn't giving them a penny.  She said ok and that she would mail it out today.  Fine.  But when I asked for the address to TRS, she first said it will be on the letter.  Then she blurted it out which is on Broadway Street in Kansas City, Mo.  These people are trying to collect that violates the FDCPA.  However, she assured me, herself, that I would receive no more calls from them and apologize once again that my name should not have been in their cue to be called.  Do not let these people intimidate you in no way and scare you into giving them an acct number to debit your acct for bogus charges that they feel necessary to get out of you.  TRS is operating as a collection agence for the parent company First Data or something like that.  And the only way they get paid is if you send them money.
  • 0
    ALV
    I rec'vd my 1st phone call from a man today calling from a local number but when he left a voicemail he stated to call him @ 855-240-3270. He said he was calling from TRS & that he need to know my work location today. I was scared so I call back he stated that he was calling on behalf of a payday loan. He was very rude to me & said I needed to make some arrangements before anything goes against my social & name. I just hunged up because he would not let me get a word in & google the number & found all these complaints about this company. I think they are FRAUDS!!!
  • 0
    von
    I got a rude call from a company called total recovery solutions, saying they was going to garnish money from my pay check every pay period if i did not pay them, for a payday loan. I am going to call the FTC as soon as i can.
  • 0
    ab
    i received a call today from them today, they stated they were able to start wage garnishment. i did not believe that was possible in texas for a debt other then child support or federal wage garnishment, is this true?
  • 0
    ab
    i received a call today from them today, they stated they were able to start wage garnishment. i did not believe that was possible in texas for a debt other then child support or federal wage garnishment, is this true?
  • 0
    JB
    I found that Total Recovery Solutions is a legitimate collection agency in Kansas City that mainly collects past due payday loans. If you have taken out a payday loan and owe the money, make arrangements with them. This worked for me and they stopped calling once I set up arrangements to pay.

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